I've used Stahl Electric ever since I first moved to Philadelphia almost 20 years ago and they were recommended by Arch Street Lighting. I've had them in my current house at least a half-dozen times for new outlets and light fixtures, as well as little things like fixing my doorbell and broken switches. When Alex told me the last time he was here to install some new ceiling fixtures that I had knob and tube wiring that really should be replaced (something I'd always suspected due to the age of the house but didn't really want to know about), I decided I'd better just get it done instead of brooding about it.
Ira came to give me an estimate; he went over the whole house with me, explaining what would have to be done, counting all the fixtures, outlets, and switches so he could give me an accurate estimate (which ended up being exactly the price I paid, no unpleasant surprises at the end). They were so busy that the rewiring had to be scheduled a couple of months later, but when the time came for the work they were able to put extra crews on the job and instead of the predicted week and a half it only took four days!
The guys who did the work were absolutely fantastic; they carefully covered everything with plastic (furniture, the clothes in my walk-in closet; I mean EVERYTHING) and dropcloths on the floors. They made only very small holes in the walls, and not nearly as many as I expected, and patched them very nicely. They cleaned up so thoroughly every day and moved my furniture back into place so perfectly that I could hardly tell they'd been there.
Matt was very good about explaining everything they were doing and letting me know when I had choices about things like the locations of switches and outlets. And all the guys, several of whom I knew from earlier jobs in my house, like Louis and Alex, were friendly and courteous -- as Stahl's electricians have always been -- obviously mindful of the fact that they were invading my home and disrupting my life, and trying not to make it any more unpleasant than necessary.
I have to really mention Kelly in the office as well; she is always so helpful and friendly and efficient when I call that I couldn't ask for a better customer service experience.
I had been really dreading having to have the work done, but in the end it was not a bad experience at all and was over with so quickly that I was absolutely thrilled. I will continue to use Stahl for all my electrical needs. Thanks again, Ira, for running such a great company!