We had a hot water heater go out and like any good homeowner, we obtained three (3) bids for the replacement. Vince and Mike were $700 below the others because they didn't mark up the tanks that are easily purchased at Home Depot or Lowe's while others told us they were getting a special unit from the Plumbing Store. On top of that, they were prompt in the service, showed up when they said they would, and performed high-quality work.