McVehil Plumbing, Heating, & Air Conditioning

I have had McVeil service my furnace and air conditioner for a few years.  The last time it was serviced was in the  fall of 2022.  When it came time to turn on my air conditioner, there was no cold air coming out.  I called and let them know that this was the first time I had turned on the air conditioner, and it was not working.   Tracey, I think was her name, said that they would have to charge me another service call to come out and look at my air conditioner.  I again explained that it was the first time I had turned on the air conditioner since they had serviced it last fall.  She still insisted that I had to pay the service call charge.  Needless to say, I am looking for a new  heating and a/c service company.

McVehil has been around since the beginning of the century, this company has seceded by being modest, great service and morals. I'm telling you, you can't go wrong with McVehil Plumbing and Heating.  Call Today, I did  5 Stars

Had them do some plumbing work that required a small bit of pipe and some labor.  Job was done, but I was billed $2800.  The old owner is reimbursing me for the repairs, but they wanted a detailed statement of work completed.  My bill literally has $100 for miscellaneous supplies and 27 hours of labor.  We called 4 times and asked Mark for a more detailed statement.  EVery time we cal or stop he's not there and we never get a callback.  

Just before Christmas my furnace quit working. I didn't know who to call, so I gave McVehil another call.  The cost was $190 for after hours diagnostics.  Their tech (Josh) stated that it had to be the pressure switch since my furnace is notorious for that issue.  He said he could probably get it running until they were able to get a part on Monday.  Since it was Saturday and I have a 5-month-old and 2-year old I couldn't risk them getting cold, so I had him come out.  He looked at the furnace for about 30-40 minutes and said the controller board was bad.  He gave me a quote of $395.  I checked the internet and this board was $80 online and takes 10 minutes to change.  I am experienced in electronics and IT with over 20 years of experience.  It's no different than changing any other board out.  I ordered the board and it came Wednesday.  CHanged it and nothing was fixed.  I called and spoke with Mark and he said they are the professionals and they need to do the work.   He said that sometimes you have to fix one problem to find the next.  My BS meter was off of the charts, so I called another HVAC tech who runs a professional and honest business.  He came in 5 minutes and found the problem.  He was done in an hour and we had a furnace.  I reinstalled the original board and to no surprise, the furnace STILL WORKS!  I emailed and asked for my $190 back since their tech is either an idiot or a con artist.  They never responded.  These are the only 2 conclusions to draw.  The part that was bad was SUPPOSED to be tested and is as simple as touching a voltmeter to it.  AVOID  THEM!!!!

They are scam artists. Told us it would be $650 for a simple problem  that our maintenance supervisor was able  to fix for $25. On top of that they insisted on us paying the $650 in advance before they even did anything claiming it was too late in the day to start but they would be back in the morning to take care of it.  I have never heard of a company charging you for their service before actually providing any service at all. And just for a cherry on top they charged us $60 service fee for the 10 min he came to our office to tell us we did indeed have a problem. After insisting that their policy was to be paid first then to do the actual work we told them that was not an option and they said if we didn't pay tonight they couldn't promise they would be back tomorrow but they had to be paid the $60 service fee for the visit. Biggest waste of $60 our company ever spent.

I only give them one star because they came out within the hour my furnace was having issues my oil furnace the service tech came out checked everything out there was a service switch on the wall with the screw in Buss fuse he said the bus fuse was blown because of a bad relay in  my furnace  he gave me the old bus fuse put a new one in said he would try to find the parts got a bill for 189.00 I got a call three days later that said the parts were in and it would cost $600 anyway in the mean time I put the bus fuse on a multi meter the one he said was blown and it tested good so I was a little skeptical on the relay part so I called another furnace guy he came right out replaced the service switch haven't had a problem since the new guy charged me $50 so in other words I am out $189 for replacing a bus fuse that was good in the first place I contacted them they haven't got back to me bad bad business relations