Tyler W.
10/10/2018 12:00:00 SA
Admittedly, I should have written this review a while ago, but I haven't had much time to sit down and really explain just how great 412 Plumbing is.
First, whenever you call 412, Mandy is genuine and kind on the phone, so you start things off right; she works quickly to schedule and communicate out to Brett.
As for Brett: he's fantastic. Brett helped me with sewer inspections when I was in the process of finding a home. He was thorough and candid. For the house I bought, he inspected the sewer line going out to the city sewer (that's the only part of the home's sewage I asked him to inspect) and also checked a couple of valves in the basement. Fast forward, I bought the house and in a month, my drain starts backing up in my basement. A contractor sent through the home warranty said my line going out to the city sewer was shot, and so was my main within my house. He said I had only a few months before my entire system would backup or possibly even collapse.
Furious, I called Brett and asked a million questions, yet him and Mandy were calm and worked incredibly well with me to schedule something immediately. Brett came by, inspected the lines, flushed out the system, and we found that the previous owner threw a ton of concrete, rocks, and other construction materials down the main, which was clogging the line within the house (the line going out to the city sewer was totally fine). The conclusion was that the lines are old, but fine, and that the debris in the lines must have been what the previous contractor found (and assumed to be deteriorating lines). He recommended treating the system like a septic system will help keep the lines healthy and working for a long while.
Brett gave me recorded videos of everything and showed me exactly what was going on--he was very transparent and honest. The lines are spotless and things have been flowing along well now.
I would recommend these guys to anyone, and although I hope I don't have any plumbing issues any time soon, I would call 412 back in a heartbeat.
Also a plus, their prices are very reasonable and fair.
Another plus, Brett is a really cool guy to chat with.