Description

Award-winning Paul's Plumbing Service Co. is locally owned and operated, serving Portland, OR and Tri-County areas since 1989. We provide excellent, prompt and courteous plumbing services for residential and commercial customers. Your calls will be returned within minutes of notification and in many cases, same day service, our technicians are very knowledgeable and experienced. We accept Visa, MasterCard, check or cash. Paul's Plumbing Service Co. is your best choice for all of your plumbing needs from routine leaks to major repairs. We specialize in kitchen and bath remodels and re do piping of older homes. We handle: Plumbing repairs Faucets, toilets and sinks Re-piping Water heaters Bath and kitchen remodeling Drain and sewer cleaning Restaurant plumbing remodeling and repair Need an extra bathroom? We excel at adding a bathroom to your basement, first or second floor. We are always ready to help you design a great solution to your plumbing needs. Maybe you want to upgrade the old, fading, and chipped plumbing fixtures? We can help, we'll make your old bathroom look like new. Call Paul's Plumbing now and ask about are special offers.

Reviews

Dawn B.

2/19/2020

Service was professional from start to finish. I called to schedule and was given prices. Parts and labor were provided as quoted. Jake arrived on time and was quick and thorough. I would definately use them again.

Loren B.

1/18/2018

Jack did an excellent job identifying the real issue, as opposed to what we presumed was the issue. Second time we've called on Mike Patterson Plumbing and we are glad we did!

Grant B.

6/14/2015

Mike Patterson plumbing and his crew are awesome.

Last year I wanted to replace my water main just to be proactive...The guys showed up when they said they would and took care of it. Then, while hooking up the service inside my garage, Mike suggested running hot and cold to the front of my garage outside...I laughed. A year later this has been one of the greatest upgrades I have made. Neighbors walk by in awe while I wash my cars in January with steam coming out of my bucket. Great for all purpose cleaning tasks,

Now I remodeling my kitchen and called Patterson Plumbing back to help with this. They performed the rough in including new lines for an outside faucet and ice maker. Next up is sink, dishwasher, and gas range hook ups.

Great folks!

Sharon L.

08/10/2016 12:00:00 SA

I just purchased my first home and am totally clueless about my plumbing. I thought I needed a whole bunch of repairs. But Jake came and discovered I didn't need as much as I thought. He taught me about my somewhat unusual plumbing and made a few fixes. He was super informed, friendly and, best of all, didn't take advantage of my ignorance. Big thanks to Jake and Mike Patterson Plumbing.

Rose F.

7/23/2014

This is a mixed review.

I have used this company several times. I have always been pleased with the people they have sent and the quality of work they have done. I give this part of the business 5 stars.

However, the last time I used them, I was shocked at the amount of the bill. It was considerably higher than I expected. It turns out that I was required to pay $50 in travel time for the plumber to drive from his previous job to my house. No one had told me beforehand that I would be charged this fee, on top of a $25 truck fee, just to get someone to my door.

When I called Mike about this the next day, his attitude was quite cavalier. He told me that if I was happy with the job that had been done, I should be happy to pay for it. He said that he needed to pay his plumbers for the time they were driving. He didn't seem to understand that $50 is not a small amount of money, and that I might have hired someone else if they had been honest with me about this fee before I hired them.

I give this part of the business 1 star.

MobiusKlein 3.

9/20/2021

I'm not impressed with the management and pricing policies of this business. I called them out because I saw what I thought was evidence of a leak. Once the plumber got here, he spent about 15 minutes investigating and determined there is no leak (yay!). Since the guy didn't even break out a tool, he said he'll check with the office, but I probably don't need to be charged for the visit. The office said I needed to pay for a full hour of work--$155. Now, I understand being charged some sort of site visit fee for their time, but a full hour, especially with a rate that high?!! That feels unconscionable. I'm a realtor and I always try to test out businesses on my own home when I can. In this case, I'm glad I did, because I will NOT be referring them to any future clients.

Susan C.

7/15/2023

My Patterson plumbing is one of those rare reliable well-trained group of professionals who work well together and never say never. They did our kitchen remodel and they helped us solve and under the house plumbing problem that was quite complex by working with the internal plumbers and Coming up with the perfect solution. I would not call any other plumbing group.

Babyjane W.

8/16/2021

Great service and received a Senior discount on a very fair charge. The plumber was on time and work was done very quickly. Plus he was very nice and took the time to go over some other repairs or replacements I asked him about that will need to be done in the future. I will be calling Mike Patterson Plumbing for my services from now on.

Marnie M.

9/29/2022

I am very impressed with the professionalism of Mike Patterson Plumbing. We had new flooring installed, so we needed to book two appointments the same day, first to remove our toilet and pedestal sink, then later in the day to reinstall. The scheduling person was very nice, understood our circumstances, and she was able to make it happen. We received email and text confirmations, a reminder, and even the name of the plumber, Jake Allen, before he arrived. Jake was very knowledgeable, explaining any potential concerns with the pedestal sink before he proceeded, including raising it 1/4 due to the new flooring. Once removed, they saw that there was no backing support for the sink. When they returned, they were prepared by having the necessary toggle bolts to securely fasten the pedestal sink to the wall. The invoice was more than I planned since the pedestal sink was more involved (needing a 2nd plumber to assist). However, it was communicated to me in advance that there was a minimum 1 hour charge for each visit, then billed in 15 minute increments, plus materials.

Pat Y.

12/12/2016 12:00:00 SA

I scheduled an appointment to have two items of plumbing done and was given a time frame of 10-12. At 12:20 I called the office to find out if my appointment was still scheduled because I had not seen the plumber yet. She called him and returned my call to let me know that he had been delayed on his first job and would be a while because he was still in Oregon City. I was told I could go ahead and start running my errands. I asked if he could call when on his way to let me know. He arrived at 2:00. He was efficient in his work and came fully prepared for the job that was to be done. I asked about a possible discount because of the late arrival and was told I would get the Senior discount which ended up being $125 per hour-my error for not asking in advance but I do feel that the Senior discount is what I receive for being an elder, not for a 2 hour delay. I feel my time should be considered too. I do understand some delays are unavoidable, but communication about the delay should be taken care of.

Don D.

10/17/2016

I had called on a Friday for a plumber. There were none available that day, but they offered to put me on stand-by. That didn't work out, but when I called again the next Monday, they got somebody out here by 10:20 the same day. The problem was solved in about 40 minutes at a reasonable cost. Thanks to Scott and to the company for their help and courtesy.

Andy B.

12/28/2018

I'm not going to call this plumber again. The labor cost is ridiculous. First time, he didn't have the spare parts (I still had to pay for his time and drive). The next time, he came with the wrong part, so he left again to look for the right part at Home Depot and didn't find it. I still had to pay him for both trips (even for his drive to the store). At the end, he was not able to fix my leaking faucet, but still charged me for all his time. He also didn't seem very skilled about the problem. When I researched the missing part on Amazon, he didn't know if that part would work or not. Didn't even know what some of the measurements mean. At the end, I bought the part for $10 and replaced it myself.

He did however fix another leaking faucet by replacing it. However, I feel like I shouldn't have been charged for all his failed attempts (and trip to the store) to fix the first one.

Kathy P.

4/17/2023

I sent feedback earlier, but I'll say it again: We had great service from David DeLeon and his associate. We appreciated the information they gave us regarding our problem. David and associate were efficient, fixed the problem, and cleaned everything up when they were done. We've used Mike Patterson plumbing for many years now, and highly recommend them!

Nancy W.

05/07/2019 12:00:00 SA

Mike's crew installed an outside faucet for me today, and I am more than happy with the result. We had a minor hitch, but after speaking with Tim, we got it worked out and I am thrilled. I won't have to be dragging that heavy hose from one side of the house to the other anymore!! I would not hesitate to recommend them, and will keep their number handy for future use!

Susan W.

8/13/2021

Gave us solid plan, options, estimates, and good, timely service. Would definitely recommend.

R H.

4/23/2019

We have used Mike Patterson Plumbing for our home and business for over 2 decades. They have always been professional, timely, and provide quality work. So much so, I have referred them to family, friends and even my own customers. This is one of those businesses in the 21st century that still maintains 19th century integrity and work ethics.

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