Clog Pro Plumbing & Drain

I have used Clog Pro twice now and both times Jesse came to our house. He arrived on time both times, was very professional and asked questions before he started working. Fixed the drain for us in a cinch and was on his way! I think they do GREAT work, they are friendly and I don't feel have ever charged more than necessary. I highly recommend them!

Fogot the dude's name that came over, but I was overall impressed with their promptness and service on the weekend. They fixed my leaking garbage disposal after a solid year of my  do-it-yourselfer failures, and I haven't had the problem since. Only caveat was about a twenty dollar miss on their estimate, but that will not sway me from seeking their services in the future. I hope they keep up the good work, and everyone else looking for some solid plumbers do the same.

I telephone Monday and made an appointment for Wednesday.  I was told between 2-4 PM.  I called at 4PM and was told the person was still in Portland and would be here as soon as he made it into Vancouver.  I know what traffic is like at 4PM, it would have probably been at least another hour.  I had to telephone to ask, no one called me.  I canceled what would have been a very late visit.

Clog pro is the best. We have used them twice and both times they were quick, efficient and reasonably priced! Thanks guys!

Louis Griffith was prompt and professional, took care of the issue of clearing my lateral to the home. I am a 35 year journeyman plumber myself but with no access at the moment to the equipment needed so I had a critical eye on what he was doing. He knew his stuff and made sure the job was complete.

I had a problem in my master bathroom. You know what I mean! Clog pro came out in great time and was able to unplug the demon. Connor was very efficient. He had quite the challenge unplugging that. I am happy to say he was successful and everything is flushing right now :-) I highly recommend. Clog pro for their reasonable prices and there professionalism. Thank you clog pro hopefully I will never need you again, but if I do I know where to go.

I called Clog Pro because of the positive reviews. Really wish I hadn't. They were nice on the phone and the person came on time. I called for help assessing a potential clogged basement drain. I mentioned it was intermittent and I wasn't sure what the actual problem was. I told the tech I suspected the washer was involved bc it was happening only when washer running and there was a small puddle under the washer. He said No that's unrelated, you need to call a washer repair person. Even though the drain issue only happens when the washer is running. He checked where the sewer line would need to be tapped in to and I told him I would need to hang my industrial lamp because the light in that area had a broken piece of bulb I hadn't fixed yet. I said Actually, you probably have a better industrial lamp than I do. He said, No, I don't carry lights, which I thought was odd for a plumber with a truck? He didn't want to use my lamp for some reason wanted to replace the lightbulb (which provides less light than my commercial grade lamp). I really didn't want him messing with it, but he insisted and asked for a pair of pliers so I let him give it a try. So the guy spends about a minute working on pulling the bulb out - suddenly - sparks fly and the fuse blows. I said Please stop, this industrial lamp will be much better anyway, I will hang so its ready for you to work.

Before he went to the truck to get set up, he asked if anyone went over the costs. I said yes but good idea to review. The original quote was somewhere between $220-$250, that was on his sheet, but he recommended an additional $169 sewer scope. At this point, since it hadn't been mentioned originally I was starting to not trust his judgement (washing machine advice, blown fuse), and I still wasn't 100% certain it was the outer sewer. So I said, At this point, since that wasn't in  original quote can you please just do the work as originally discussed? He talked over me (I'm female btw, and my neighbor heard the whole exchange, she said wow that guy was strange and pushy), saying it was important to do the camera work as well and that he his company has great reviews. (Essentially, I shouldn't have questioned him in any way.)

I've had a sewer line inspection on another property and know what a scope is.  We went back and forth and I got a lecture on sewer cameras. I also didn't understand why a scope wouldn't come FIRST, before blasting the line. I said I'm asking you to please just do the work as quoted, not feeling ok to add on at this point. He ended with Not a good idea, and since we got off on the wrong foot I'd rather not do the work. I said ok yes, please leave and thank you for your time.

I immediately got on the phone with a clog repair company that shockingly, promptly came by. Night and day customer service! The guy took 3x as long to assess the plumbing set up (vs the other one's 5 min spent mostly fiddling with the light bulb). We discussed how my sewer line was fairly new and figured out that the problem was likely stemming from the internal plumbing, not sewer. They did an internal scope which I agreed to after the plumber clearly explained it.

Thankfully my problem was resolved quickly, although not by this company. I'm open to paying what it takes to have quality work done and I also realize quotes are just estimates. But with this company, be careful what they quote over the phone, they may underestimate. If your issue is complicated and something doesn't feel right, don't let them rush you into work at a much higher quote. I'm guessing Clog Pro generally does great work and that most of their techs will not touch your electrical, as its not their expertise. Despite all the great reviews, it was not my experience. I almost agreed to an unnecessary sewer scope and jet and was, randomly, left with the gift of a an even further broken light bulb.

Louis came out on time. He was quick, efficient and professional. We have a very long drain and he took the time to snake out the entire length. Two thumbs up.

We discovered all our showers and sinks were backing up with sewage water. I called Clog Pro praying I could get some out ASAP. They were able to make it the next day. Jesse came out and told me that there was a clog somewhere in the drain and a camera would help determine the problem. I was very reluctant but Jesse told me how would only run it in the area he thought it would be clog so I would not accrue that much of an expense.
To our discovery Comcast drilled a hole in my main sewer line right near the driveway under the concrete slab. Jesse let us know this unfortunately happens very often with utility lines. Jesse told us he would work with Comcast from that day forward and he would schedule a time for his crew to come out and fix the pipe. He let us know they were booked (this was also over the 4th of July weekend) and they would not be able to make it out till around 10 days later. Jesse called 1 days later and said there was an appointment near my house that finished early and he had time to work at my house.
Long story short Jesse worked with Comcast we had nothing to do with them he did everything. He also fit us in between appointment and our sewer line was fixed within a week. This was a multi appointment job because they had to dig wait for Comcast, fix the pip, and then cover it with concrete.
Everyone on the team that came to my house was very nice and they did a great job with the cement.

Great company to deal with.  Had Louis come out, called first, on time.  Work was efficient and as advertised.  Recommend.

I just wanted to give an update on Clog-Pro because I've used them twice since April 2011, and have been thoroughly impressed both times.

Jesse helped me out both times, and not only fixed the problem quickly, but showed me what I need to do to not let it happen again. I feel bad for Doug Y. and his wife because I had the exact opposite experience with dealing with Clog-Pro.

I would highly recommend using them for any plumbing issue, as they've helped me with three different things, and every time I've been blown away by the customer service and the expertise with fixing the problem.

Keep up the great work!

There crooks don't call them high dollar and bad service don't call these guys u willl be sorry

Called Clogpro at 9 am to get an idea what it would cost to clean a slow shower drain. The lady who i Talked to said she couldnt give me  an estimate and that the tech would need to come out and inspect it between 1-3pm.  Jesse the tech showed up at 2:30, Handed my wife a work order for 185.00 flat with out even looking at it. When she asked for him to look at it first, he turned on the water for 5-10 seconds and Told her he'd snake it for 185.00 flat rate. She called me and I talked to him. He wasnt at all friendly, very to the point and only answered  questions I asked, Didnt try to explain what he would do or any options. When asked why it's 185.00 to do a simple snake, he told me I dont set the prices, I charge what they tell me to.  Well sorry Clogpro, and Jesse,  we wont be recommending you anytime soon.

Clog Pro came out today to clear out my sewer main.  I was experiencing very slow drains and Louis cleared a clog and removed some pesty tree roots too.  He was very professional and quick.

I called Clog Pro today after we discovered water coming up our basement drain yesterday. I appreciated that someone answered and I didn't have to leave a message. They were able to send someone out in about 3 hours! Chris arrived, and had the problem diagnosed, fixed, and cleaned up in less than an hour. This was a huge relief as it was starting to get horribly stinky. I felt the pricing was fair for the prompt service we received. Highly recommend Clog Pro!

I was concerned about replacing the waste pipe in my front yard. I had just installed new concrete curbing around my flower beds. I had Just had my underground irrigation pipes replaced. After watching my neighbors get their line replaced, I thought it advisable to have mine checked, so I called Clog Pro to have mine scoped. I discover that my waste line is both broken, and restricted! As I gaze across the street to view the brown skunk Stripe and assorted rocks & debris in my neighbor's yard after completion, I think about the recent curbing and new sprinkler lines being destroyed. I requested estimates from several companies, including Clog Pro. The estimates were varied and uninspiring. After they viewed the video of the pipe they said we gotta tear up the street, or no, we don't have to... you have to personally get a permit from the city, or no you don't need a permit, we have to break your curbing and sprinkler lines, or well, we will TRY to save them, YIKES! Clog pro came out and explained the process in great detail, and offered options based on what they may find underground. Yes, the city DOES require a permit, and they will get it for me. They will also arrange for the required locating service for gas lines etc, and all required inspections. The process will be seamless and painless, totally turn key for me. They assured me that they would not break my curbing, and if they had to remove sprinkler lines, they would be cut, and repaired, not ripped out and left. They assured me they would restore the yard to pre-dig condition, and all for a competitive price! Sounds to good to be true! Everyone knows how salespeople lie, right? But they HAD been VERY professional, from the time of the scoping right up to the estimate, so I agreed to their proposal. How did it turn out?? Just like they said it would!!! I can barely tell they were here! They even raked the grass they had flattened  in the process!
Check out the pictures during, and after, see if you agree! Clog pro people, I couldn't be happier! You guys are AWESOME!

Very satisfied with the work and the price.  Jesse was at our home on time and he diagnosed the slow drain problem quickly.  Even though the problem ended up being more difficult than he anticipated, he charged the fee he quoted.  By the way, the fee was less than I anticipated.  

Will definitely use them again if needed.

I called to get a ballpark on how much it would be to unclog my drain. I was explicit that it wasn't unclog the toilet as we found the issue after we removed the toilet to replace it. They told us it would be $185 we scheduled the team to come out. When they got here they told us that the $185 was to unclog the toilet, it would cost us $295/hour and take 2-3 hours. I told them that I had been clear that it wasn't unclogging the toilet and that I felt like they were pulling a bait and switch. I even offered to split the difference between the quoted price and the price for an hour. No go, they offered me $20 off.

I called Summit Plumbing. They gave me a solid price and did the work in under an hour. Go with the more honest company.

I called ClogPro to come out and look at my overflowing toilet. I was charged 175 just to take off the toilet (at the time I didn't know I was getting ripped off, I'm not a plumber) and 300 to snake the toilet. After a week it overflowed again so I called them to come back. My appointment was from 10am to 12pm so I waited around all day without a working bathroom just for him to show up at 3pm and say he didn't know what was wrong and that he would need to come back the next day with a camera. At that point I was fed up and I called another plumber who was here right on time and told me my septic tank was full. I called around and every plumber I talk to says they overcharged me....by a lot. They just charge what they can get away with.

So far so good.
It wasn't fun to discover we had a sewage leak AND two gray water leaks, but glad it is all taken care.
Appreciated Chris sharing the before and after images so I didn't have to crawl under there, but had some sense of what we were paying for. Can rest easier now that what is happening under the house is not such a mystery.
Appreciated that he changed some of the angles of the previous pipe to help future flow.  Clog pro also referred us to a clean up company, and the two worked well together to take care of a stressful situation.
Wish there was a financing option, or that our insurance would have covered.

It was a clogged sink on a weekend.  They were 6 hours late but to their credit they did communicate.  It was literally a 10 min job with very little effort at my house.  I appreciate that they have the motorized snake but honestly $265 was just too much.  Even on a weekend it was, at most, a $150 job.  I guess you take the bad with the good.  Thank goodness I had a credit card.

Without personally knowing a plumber, It's hard to know who to call when you have plumbing needs. Yelp helps to narrow down the options.  I heavily rely on reading reviews from other consumers out there.  I have to say, I am very pleased with the service I received from Clog Pro today.  Chris showed up within the scheduled time frame.  He installed a new kitchen faucet and took his time to show me how to go about maintaining it and how to properly refill the soap dispenser.  Chris also showed me how to shut off the water to my house from the water meter main.  This was all very helpful because I don't have a clue about these things, yet I know my house and property could get really messed up if I don't maintain or shut down the system properly.  I will definitely call Clog Pro when I am in need of plumbing service in the future.

A year ago my wife hired Clog Pro to come out and look at our dishwasher.  For reasons that were unknown to us, whenever we ran the appliance the water would start to back up through the drain which forced us to run the disposer to drain the sink.  A Clog Pro technician came out to decipher the issue and within a matter of minutes was convinced that we simply had a clog that had to be removed.  

That simple diagnosis cost us around 200.00.

The technician did remove a clog, but the very next day the issue returned. When my wife called Clog Pro to report that we still had the issue, another technician came out and believed that our disposer was the issue.  He offered to install a new one for 500.000 at which point my wife said no and politely turned him away.  She actually installed a new one herself for not even half that price. However, even then, the drain issue never went away.

Fast forward to today and we had to replace that same dishwasher.  A major appliance store came out and installed the new machine and during the installation, their technician discovered that our tubes underneath the sink running from the dishwasher and the disposer were installed incorrectly. That was the reason our three-year dishwasher died because the backup in the drain wore the machine out early.

I can't fault Clog Pro for the dishwasher installation (a home builder was responsible for that), but the first tech who came out should have looked closer under our sink.  The installer found it within minutes leading us to believe that the Clog Pro technician was either too busy to look or simply overconfident. Or, perhaps, he didn't know he had to. Regardless, we had to pay almost 930.00 dollars which could easily have been avoided had Clog Pro done its due diligence.

Look elsewhere.

Really excellent customer service. The phone was answered by a real person (a huge deal for me), and when they couldn't fit me in until a few days later she gave me a referral to a company that was able to fit me in within a few hours. I didn't use Clog Pro this time to do the work, but I will in the future as I have in the past. Thanks for the immediate assistance, Clog Pro!

I want to give a great big shout out to Robert Heyman with Clogpro!  What an awesome company. The American Legion Post 14 found a leak in their outside hose bib. After calling many companies Clog Pro came through. They fit us in a lot earlier than expected.  They sent out Robert and he got right to work. Found the problem and found a solution to help us out!!! They were very fast and efficient.  We will use this company every time we have a need.  Great company

Amazing customer service, everyone that I've talked with or has assisted me, has been really wonderful. When you are at wits end these are the people you want to call. Obviously I cannot refer or recommend the Vancouver office enough. Thank you for everything and continue to be awesome!

Danny with Clop Pro was great, very professional, efficient, and cleared our plumbing problems with ease.  Highly recommended.

They were quick to respond, arrived on time, neat and polite! I recommend this company! I will not hesitate to call CloPro in the future!

They do more than just clogs.

Like other Yelpers, I had called a couple of other plumbers, and was getting schedule estimates that were weeks out.  Not acceptable when I've got a leak wrecking my house.  

I called Clog Pro and asked the nice lady who answered the phone if they did the types of repairs that I needed.  She told me they did, and could schedule it for the next day.  

They even were able to move up my appointment when the plumber got finished another job early, which was an added bonus.  He showed up on-time, was polite and professional.  He diagnosed the problem quickly, quoted me the price it would take to fix it, and had it repaired in less than an hour.  I am very happy with the quality of his work.  

It may be true that Clog Pro's prices are higher than others, but for fast, quality service, it may be worth it.  I certainly feel like it was money well-spent.

I had a clogged toilet, actually two toilets, from some paper towels that were accidentally flushed down the toilet. I called Clog Pro at 7 am Monday and a lady answered. I was told that someone could be there by 8:30 am. Wow! and I got an estimate on the phone. Chris arrived, tried to use the auger but the clog was too far down into the main drain, so then Jesse had to come with the big guns. Jesse arrived about 10 am. Jesse worked for awhile outside but finally got it cleared. He explained everything and was very thorough making sure that the bathroom shower was ok too. I was very pleased with this company's efficiency , professionalism, price, and workmanship.. I would call them again in a heartbeat. Now, everything is working great. Thanks Clog Pro!

We just had Clog Pro put in a new water main line from the meter to the house and we were very pleased with the results.

Woke up one morning to water bubbling up from under the sidewalk. Dug down and found out that the pipes that run from the meter into the house were falling apart due to age (old galvanized steal piping that was crumbling). I've had Clog Pro come for something routine a few months ago and they did good work then (fair price, good work, showed up quickly) so I called them in again. They were able to have a plumber come out that day and confirm what I had suspected and later that day the owner, Marsh came to do the bid himself. His quote was about what I had expected, but just to be sure I got a second bid. Clog Pro was 5% cheaper and I know they do quality work so I gave them the job.

They had my temporary line up and running within 24 hours of signing the contract with them. We had to wait a week to have them put in the permanent line, which was about how long the company told me it would be too. They communicated clearly about this so I knew what to expect.

Clog Pro used state of the art methods to bore the new line underground without tearing up my entire yard. The line/materials are guaranteed for 50 years. They only needed to dig a small hole where it enters the house and near the water meter. It was a lot less destructive to my lawn and front than I had thought and they cleaned everything up nicely. Soon you won't even be able to tell any work was done.

Since it is an older home with some unique plumbing and construction challenges (pipes go into a finished basement through a wall in a very tight corner) I was a little nervous they would not be able to run the new line near where the old line was. They were able to handle the job nicely, it looks great, works great, and the final price was exactly as quoted. Every time they came to do work they were on time, communicated what they were doing clearly, and were polite. It's clear to me that they have a good work ethic and care about good customer service at Clog Pro. They'll be my Go-To plumber from now on.

We had ClogPro come out to do a clean sweep thru our drain lines just as preventative maintenance following some construction work. The technician was efficient and meticulous, and even checked some gutter drains we thought were questionable.  We've used ClogPro before and have always been satisfied with their work and pricing.  Great to work with and prompt in getting an appointment.

I was recommended to clog pro from another plumber who knew they would be able to take care of my clogged drains, or actually whole plumbing lines. They were a lil' late for the time frame but still fit me in same day and did the job. Being ready to have a baby at any given minute it was nice to know my problem was fixed when they left and they explained the process so I understood what they had done. They knew what they were doing and called in a second guy to help flush our system from the roof rather then potentially flooding my finished basement bringing the jetting system through my house.

The price was about $75 more then I was quoted by another company, but Clog Pro did come same day and had worked past normal business hours. The piece of mind, explaining the processes and same day service was well worth the the little extra in price.

I had them come out and fix my sewer line and they did a great job. They had great communication with me and they did the work in a timely manor. They picked up after themselves and it was hard to tell they were here. Would highly recommend them if you need work done.

These guys are great!!!  We had our drains clogged at a Midas shop I run and they really impressed me.  When I called a friendly lady answered the phone and she was very helpful, and was able to dispatch to us early the following day.  I was off that day but when I came in the following day after the repair I was shocked at the bill, it was a fraction of what I expected.  The drains are free and clear now.  Thank you Clog Pro!  You guys are the best!!!

I've been using Clog-pro for years, and they've always done a good job.  Our bathroom sink was clogged and leaking.  We managed to stop the leak, but not the clog.   Called for help and Louis Griffith came to our rescue.   I didn't recognize him and we got off to a bad start when he tracked in mud onto my carpet.   He said he didn't have booties but will sometimes put plastic bags over his shoes if the carpet is white.  My carpet is brown.  I told him it shouldn't matter the color of the carpet.   Louis was very apologetic and got a rag to help us clean up the mud.  Moving on to the bathroom, he noticed we had put a washer in backwards and pleasantly showed the right way to do it plus gave advice on using plumbers tape.  It only took him about 5 minutes to clear the line.  
Overall, nice experience with just that one small hiccup about tracking in dirt.  I'm a happy camper.

I woke up on a Saturday morning at 4am to the sound of running water, which is not a good way to start the day. Turns out that I had forgotten to unhook the hose attached to the outside faucet at the front of the house, and the sudden freeze had blown the compression fitting off the silcock in the crawlspace under the house.

Based on their Yelp rating, I called Clog Pro at 8am and their dispatcher called back within 10 minutes to confirm an appointment for the end of the day. The company owner turned up within the appointment window and capped off the burst pipe so that we could at least turn the water back on to the rest of the house.

As it wasn't an emergency, we agreed that one of his plumbers would come around a few days later to replace the blown silcock, and today Chris showed up at the scheduled time. He was very professional, completing the work very quickly at the agreed price, and even going so far as to wipe down the floorboards between the crawlspace hatch and the front door to remove some wet footprints.

Overall, I was highly impressed with the speed, efficiency and level of service that I received from Clog Pro, and they are now at the top of my call list for any future plumbing work.

we heart Clog Pro. when our basement started flooding, we called our usual plumber but they were busy and unable to help us. they recommended Clog Pro. Chris saved us from our mounting anxiety and what could have been a serious problem.

Chris engineered a temporary fix so that we could have water until he and his crew could return and make permanent repairs. he saved our day.  Chris has an upbeat and positive personality which is an additional bonus.

consequently,  we highly recommend Clog Pro.

Customer service was great. Even called to let me know they were on their way so I didn't have to leave work to sit and wait during my 2 hour window. Showed up right at the beginning of my service window and were in and out in an hour. Took time to answer questions and give suggestions. Price was alright. Seemed like a flat rate that could have been adjusted down considering they weren't there very long.. But as with any service based business .. They're never as cheap as you want them to be! Overall a happy customer and I would call them again.

Great service, nice office staff. Fast response and repair of our problem
Big shout out to Louis, who is really on top of things, easy to deal with, and steers you the right way.
Clog Pro is worth using for any plumbing problem.

And to add another facet to their incompetence....the plumber put all the new pluming off center. He did the lazy thing and just kept everything in the same position as the smaller shower...except the shower is now bigger. The stone work I wanted to do up the center of the wall is now impossible. Thanks for your laziness. I guess I expected to much for over $150 an hour. Think twice before calling these people

Called to make an appointment to get a drain unclogged in my salon. They were here the next morning, Patrick did an amazing job. He knew what he was doing and had creative thinking to figure out the problem. I was very pleased with the work! I will definitely be using this company and referring to anyone that has drain problems!

Had a clogged kitchen sink. I called them and they were able to come out the fastest and we'll priced. Louis showed up and found that the main sewer line was clogged. Went through the main sewer line (he recommended and I opted for the camera) and we found that there was a belly in the line, cause grease/soap to stick, etc. and that caused he drain.

Got the clogged cleared and I'll be reaching out to get the belly fixed next. They communicated well, showed up on time, explained everything, completed the job, did a follow up call, we'll priced, and did great work!

*I highly recommend the camera. Without it, you may get the issue fixed, but it may not tell the whole story. The camera allows you/them to see what exactly the issue is and how to avoid future visits. In my case, there is a belly in the line, that would basically require I call them out every couple of years when the drain inevitably clogs again.

I had water backing up into my kitchen sink Friday night and then would drain. Then Saturday through out the day the water would back up and then drains numerous times, I tried using Draino and well that was a waste of 9.00 dollars!  Sunday the same thing and started making calls around. I called one guy actually Saturday and he never called me back and still hasn't. Contacted a real estate friend of mine who recommended someone, called that guy and told me that he recommends Clog Pro because by the sounds of it this was a better job for them.
I called and spoke to Scott and he told me that the first open appointment was going to be Tuesday so I made the appointment but requested that if some thing opens up to call me. An hour later I got a call that Danny was available and in my area and would come by. Danny was so professional and responsive. Told me what he needed to do and the cost, I didn't want to wait until Tuesday so I asks him to do the job.
An hour later Danny had the clog gone and my water was running. Thank you Danny and I will advise the owners in my townhouse complex to call you guys!!

There are few things scarier than a plumbing issue on a holiday weekend. We are fortunate we called Clog Pro. They gave us a same-day arrival window, called when they were running a little late, called again when they were on their way ... took at look at the situation and gave us a set price. (A set price!)

It was quite the clog, 65 feet out, we were sweating that last 15 minutes of power snaking, but ta-da! Louis was super friendly, and made us feel at ease (no scaring us with potential looming plumbing disasters), explained what to expect in future and when it would make sense to call for help... no up-selling, no surprise charges, and the work area is spotless.

Clog pro was able to get to our building with the clog the next day.  I have just acquired the building and didn't know much about where things were but Louis was patient and helped me figure out where the cleanout was hidden.  It was a pretty bad clog but Louis kept me apprised of what he was doing.  A lot of the clog was in the city owned part of the main and Louis called the city and advocated for us.  I appreciate his professionalism and customer service. Now Clog Pro is in my rolodex for the next clog at any of the buildings we manage in Portland.

I've used Clog Pro twice to clean out a drain pipe under the basement floor.  The third time they came out we realized the pipe had reached the end of it's life (100 year old bungalow).  I'd been happy with Clog Pro's drain cleaning so I just jumped and made an appointment to them to replace the pipe.  I was worried for a couple of reasons, these old houses can be spiders nests of problems once you start digging.  They were going to have to tie into a VERY old stack, there was a basement toilet connected to the broken pipe somewhere, the run of pipe went under the basement stair wall and I have an Autistic teenager that was going to be very interested in what was going on.  Man, these guys were worth every penny.  They were unbelievably clean, they tented the area in plastic to enclose trench, were precise and clean (small piles of dirt on tarps), piled the old concrete neatly on a tarp in the driveway  and broom swept the entire area at the end of each day.  When they realized we were looking at a weekend without a kitchen drain (project ran an extra day long) they scrambled to tie in a temporary fix so we could use our kitchen.  At the end of the project the city inspector said the work looked good but he wanted a backwater valve installed on a random kitchen drain pipe before he would issue the permit.  Marsh (the owner) personally came and not only installed the backwater valve but redid the entire vertical wall of drain pipe (kitchen drain, basement sink drain, remounted washer hose box and secured vertical drain pipe).  None of this work was on the original bid and he didn't charge me for it.  The office staff is great, they call you each morning to let you know when the guys are headed over and at the end of the day if there were any unexpected problems. Seriously guys, if you want the cheapest bid and a train wreck of a job hire another company but if you want a clean, quality, professional job? Hire these guys.

Clog Pro was pretty easy to work with.  Lewis arrived early and helped me troubleshoot the issue with my clogged kitchen & laundry drain.  The camera locator was really helpful in figuring out where the drain pipe went under the house and where it was clogged.  Takes out the guesswork, as he said.  $20 truck/trip fee + $189 for the camera/video service.

I had a leak from the base of my toilet. I am the granddaughter of a master plumber and I know somethings about plumbing. I called Clog Pro after being stood up by two other plumbers. I had my appt scheduled, and I got the flu. They kindly rescheduled even though it was last minute. I had a two hour window for my appt and the office called when the plumber was coming. They showed up! I told him to park around the side and the guy gave me a look like, you expect me to walk over there multiple times. My neighbor happened to be gone and he borrowed their driveway. He came in and had a trainee with him. I showed him the toilet and asked if he would use a wax free flange to fix it. He lectured me about why I had to have the old technology instead of what I requested. The quote he gave me was higher than it should have been. I had made the mistake of telling him about the no show plumbers. I tried to negotiate a lower price and he went in to the reasoning behind the price. First he said that there was a man fee just for coming out. I told him his office told me they would not charge  for coming out. Then he went to the reason why very thing was so high, gas was really expensive. I told him that it  was the lowest it's been in years. I was without a working toilet on the first floor for 2 weeks, so I just paid it. He just talked to me like I was some stupid woman. The work was complete on this very simple job. It has only been a couple of days, so we will see.

Will I hire them again, only if I have 2 other plumbers stand me up.

Great company to do business with. Early Saturday morning my main line backed up and we were unable to use any of our plumbing. I have them a call to request service. They were able to come out within a few hours. I was expecting a huge premium for rush service and a weekend visit but they were very affordable all things considered. I will do business with them in the future.

We have a basement floor that I have put off dealing with for far too long. When we were no longer able to ignore the issue, we called Clog Pro because they fixed a problem for a friend that no one else was able to resolve. Not only was I able to get an appointment in a reasonable amount of time, they showed up right on time, explained the problem and how they were going to fix it, fixed the problem and were gone in less than 30 minutes. They also gave us some maintenance tips to help prevent the problem in the future. We would highly recommend them and will call them again if the need arises.

Sunday service no Xtra charges. Came to Woodland and saved my marriage. Extra effort and clean and just what you never get any longer. Service with a smile! Ask for marsh.. Father of three daughters!

In a nutshell: Clog Pro Vancouver got the auger stuck in the toilet, shattered the toilet, spilled 'shit' on the carpet, said would replace toilet but didn't. They cost me a new toilet & its installation.

To the owner of Clog Pro Vancouver: I called your company to come out to unclog a toilet. We had used you before. This time your technician came and the augur got stuck in the toilet. He fussed with it for close to an hour - even took out the toilet but still couldn't get the auger out. I was getting nervous and told him to please stop as this is getting no where and I was worried he could damage pipes etc... He asked for a little more time (5-10 more minutes) to try and get it out. I allowed him that time. He then came out and said he couldn't get it out, that another associate will come out to get the auger out. I followed up with the office and got a call from (you) the owner. You said I heard the auger is stuck, you'll need a new toilet and we will take care of you no matter what. You also said tomorrow another technician and a plumber will come out and install a new toilet for you. The next day, Jesse, a supervisor came out but without a plumber. He tried but couldn't get the auger out. He told me he needs to pull out the toilet and break it - If he finds something was stuck in there causing the auger to get stuck (ie if we had dropped something in there) then it's not 'our fault' - you buy the toilet and we install it at no charge. But if there's nothing lodged in there, then obviously it was our fault and we will purchase a toilet and install it for you. I said that sounds fair. Jesse carried the toilet outside by himself, was sweating bullets and I thought he was going to have a heart attack because the toilet was too heavy for one person to carry by himself. Once he caught his breath, he told me while carrying the toilet fluid dripped on my carpet (because a tarp wasn't put down to protect the area) - but not to worry because the office will call in a carpet cleaner. He broke the toilet, found nothing was stuck and said that confirmed carelessness from the 1st technician had caused the augur to get stuck. He also said on Monday a plumber will pick up the toilet and install it. All of this time and chaos over two days and I will confidently say I stayed calm and courteous. At no time did I make your technicians feel bad - not even when (shit) literally was carelessly spilled on my carpet. I chalked it up to, we're all human, stuff happens and it'll all be taken care of. But this morning you called me to try & weasel out of it all, you were short and dismissive and wouldn't even let me talk. You came up with a new story line: that I rushed your 1st technician out so he couldn't do his job - that Jesse said there is a crack in the hole in the ground and that caused the augur to get stuck. Really? How is it that Jesse didn't mention that to me on Friday? I finally lost my patience this morning. Shit happens - no pun intended here. But as a business owner you should stand by your word, your work and your service. You are extremely unprofessional and your tone and approach on the phone this morning was unacceptable. I've already purchased a new toilet and it will be installed by a reputable resource. You can rest now knowing you saved yourself some dollars - but did so at the cost of your reputation.

UPDATE: A new toilet was just installed by George Morlin Plumbing. They confirmed the story you tried to spin was inaccurate - there was no crack in the hole - they installed the new toilet no problem.

Had a branch sewer line clogged, no joy from one of our bathrooms for toilet, shower or sink.  Did some online research and settled on Clog Pro.

First thing I want to point out, though, is that Yelp reviews are split into recommended and not recommended.  I don't know what magic they use to split them out, but the nots are not visible at all using the mobile app, and you have to scroll to the bottom on the full site to click a link to them.  Clog Pro's nots have a single 4-star review, and then a pile of 5-star reviews.

Jesse made it out here, where we live on the far edge of civilization (less than a mile before the state forest), less than 3 hours after we called.  I had made a small mess of my feeble clog removal efforts, and he was kind to me about it, lol.

About an hour later all was resolved.  It was not cheap, but the reviews that complain about cost are in my opinion somewhat ridiculous.  He showed up in a huge truck with all kinds of equipment ready to tackle anything, and towing an expensive jetting trailer for removing clogs.  That stuff isn't free, and if you want someone to come out and help you with this kind of problem, you want it done right, done promptly, and done the first time without return trips.

Paying someone for their time, their fuel, use of their equipment, and expertise/experience, you get what you pay for.  Our problem was completely resolved less than 4 hours after I called in, and that's more than worth what we paid.

Thanks for the help Jesse.

These guys are super pro and super friendly. Pricing was very straight forward. I had a slow drain in my kitchen sink and they came and cleared out some grease build up in the wall pipe. They also gave me some tips on how to avoid future issues like this. I recommend them. (They voluntarily wore masks which seems very considerate and safe for everyone).

They responded to my request for a quote same day.  Scheduled 2 days later.  Called ahead of arriving and were prompt and courteous.  Konner was able to quickly find and clear the drain with no mess, then had time left in the one hour minimum and cleared another pipe for me.

I've had two subsequent interactions. With this company. Always prompt, honest, and straightforward. Reasonably priced as well.

Called with a plumbing issue and was greeted by a wonderful gal who answered the phone (didn't catch her name). Explained our issue and she got right on dispatching a worker out to our house. She was even kind enough to call and let us know when he was on the way. Jesse showed up and took great care of us. Was thorough, explained everything he was doing, answered all of our questions, and was beyond kind. Will definitely use them for any future issues that come up. Thank you, Clog Pro and Jesse!

My personal favorite local numbing ,installation  and repair company.
Prompt, professional, stellar do it right the first time organization.
ROBERT rules.
Used these guys 3 times in 3 years and all were good experiences for me.
I support local companies and they to always leave constructive but fair criticism in my reviews.
Today I have only positive things to say about clog pro 2018 in Vancouver.

These guys are the best! I called to get a quote to get a new sewer line installed. Jesse came straight out. I had scheduled an estimate from another contractor from Portland and they told me to run a camera through the line would be $120 plus.
When Jesse arrived first thing he did was pull out his camera and started snaking it through and marking where everything was. Within 15 minutes he was done and started formulating a plan that was completely different than what the city engineer had assumed would be necessary. I told Jesse that the Portland contractor was going to charge me $120 for what he'd just done. Jesse said, oh we're just the local boys and we're just trying to help out. Ummmm... ok. Well you just earned my business. I cancelled the other contractor's appointment. Within a week Jesse contacted the city engineer and got the ok to proceed with his revised plan. The following week the crew showed up. Fransisco, Gaspar, and Phil, all lead by Evan the foreman arrived in force and began work. They are a top notch team and work well together. They hand dug a lot of the trench near the house and discovered a better way to access the outlet so I didn't have to tear out my deck. They back filled with 3/4 minus gravel and ran the compactor every few feet to make sure it wasn't going to keep settling in the coming years. They kept the job site neat and tidy and always left the site so it was safe.
I highly recommend these guys for your project!

EVERYONE form the first guy answering the phone  to Konner our rain drain tech was friendly and professional. Konner was very efficient while working which is always nice when they charge by the hour. Their pricing was very reasonable compared to the competitors offer.

I have had a great experience with these folks. Easy to schedule with, honest and reliable. Robert replaced a toilet for us and took care of our 100yr old bathtub leak. Id definitely recommend !

The work was fine but I paid through the nose. $540 for 2hrs and I'm not convinced it couldn't have been done more efficiently with a cheaper (non jet) system.
I would look around for alternatives or get a flat rate quote. I feel like my sewer line... Like I've just been reamed!

It's 9PM and a toilet in my house was running fiercely.  Apparently it's some kind of industrial toilet and hence there's no valves in the back or other obvious way to turn it off.  I called a few local plumbers, thinking I'd have to have someone come out immediately to fix it.  On my third call I reached Marsh of Clog-Pro.  He was great, I texted him a picture of the toilet and he told me what I needed, which was a large monkey wrench (obtained from a neighbor) and then walked me through fixing it.

Problem solved -- he was very knowledgeable, professional and willing to help at an odd hour.  He could easily have charged me for the time or an expensive site visit, but none of that happened.  He is a gem.  I would recommend him and his company anytime.

Great job! Had a cancellation so we got bumped up. Couldn't have been happier. Our serviceman was polite, prompt and did  a great job. Won't hesitate to call next time we need service.

I have been using Clog Pro for at least 7 years because they were referred to me by another plumber and they are reliable,experienced,clean,meat,friendly and reasonably priced. I have a 60 year old house and they handle its quirks perfectly. They have replaced and repaired and cleaned out like the clog pros they are. They put in a new sewer line, drilled under my driveway and you can't tell where they dug. Great work! Highly recommend

The manager who called to setup the appointment was very nice and courteous.  The service tech on the job was a complete a-hole.  He didn't have the part to replace the faucet, he didn't have a new faucet in the van as promised by the manager that called the day before, he wouldn't go to Lowe's or Home Depot to buy a new one, he had more excuses then brains and was mostly concerned on getting paid....even though I gave them a credit card the day before.  If you want service....don't call these people.

5 stars for the customer service and workmanship
2 stars for the price
I was charged a $22 truck charge and $210 for replacing a flush valve and a tank to bowl kit.  The plumber quoted me $175/hr for the labor to dismantle the tank and said it would take an hour.  He was done in 1/2 hr but didn't adjust the labor charge. Perhaps they have a one hour minimum charge but he should have told me. I really appreciate he was done so quickly and the job was done well.  Would I pay a little more for good service and reliability?  Yes, I would but I can't help but feel they overcharged for the time spent on the job.

10 months later, one of the master br sinks was clogging. True to my word, I went back to these guys. They snaked the sink clear, and used the rest of the hour to go through the house and snake the sink drains, check the tub/shower drainage, and the toilets. My recommendation stands.

We have used Clog Pro at the dental office I work at -Laws Dental for years. Dr. Laws has been very please with them.  They came to our office and fixed our problem quickly. Much appreciated!  Louis Griffith was kind and friendly and did a great job!

We appreciate it very much!
Thank you!!

These guys were so efficient and fair. No trying to upsell or create more work. They came in, they provided a fair quote, got the job done and were on their way. I can't believe how amazing they were. Rob was super helpful.  I will be utilizing their services again should we need future repairs. Thank you!

I had a laundry tub that was backing up into my basement. I called ClogPro and Louis Griffith came out immediately and remedied the problem quickly and effectively. I was very happy with the service I received, and I will be using ClogPro and Louis for all my plumbing needs going forward. Thanks guys!!

Very pleased with my service from Clog Pro!
It started with me calling last Thursday, and I got the appointment set for the following Monday (today) with an 8-10am window. I received a 15 min call ahead of time to confirm I was home and ready for the appointment, within my window.  
Louis was so friendly, personable and professional. He was great at explaining the work he was doing as he did it, and answered all the questions I asked in a way that was very easy to understand. He was able to take care of my drain issue in a very timely manner and gave me a couple tips and recommendations for the future. I did not feel he was trying to push any sales agenda or drag out the repairs, as they work at an hourly rate.
The prices are very good for needing to bring the truck & trailer, all the equipment and the experience and knowledge they provide for the job.
This is one of those times when it's nerve wrecking as a homeowner, not knowing what could come up, but Louis got us fixed up quickly and efficiently and I couldn't be happier!
Thanks Louis & Clog Pro!

Tech came out and without looking at the clogged drain, quoted me $165.00 plus tax and a $20 truck fee???? After an hour of snaking and plunging the tub drain, he said that he couldn't do anything else unless he charged overtime. I said no, and unfortunately threw away exactly $200.84 for nothing. The drain is still clogged and I am very disappointed with the waste of time and money this involved to get absolutely nowhere. I will be calling Rescue Rooter next time. They did an awesome job before and am sure they will do an awesome job again.
DO NOT USE CLOG PRO!!!!!

Clog Pro came prior to Thanksgiving to help us unclog our drain in the kitchen sink.  They were responsive and did a great job getting our kitchen functioning again before the big dinner day!  I'm grateful for their friendly service and dependable work!  Nansea A.

A plugged toilet (grandchild who did a bit too much paperwork!) and we had to call Clog Pro.  Lucky for us, they had an appointment today, but they called and were able to come a little earlier than originally scheduled.  Danny arrived, cleared the line, and was on the road within about a half hour.  Really appreciate the prompt service and really REALLY appreciate being able to flush the toilets!  Thanks Danny!

Determined  water line from the meter to house had a leak Friday afternoon.  Called Clog Pro first thing Monday morning and spoke w/ Terese.  She was beyond helpful (!!!) and was able to schedule Christopher to come out that afternoon.  After talking w/ Christopher about the problem ... made the decision to schedule the work.  (Bid seemed very reasonable after talking w/ peers about similar repair.)  Christopher called day before work to be performed to confirm time to start, etc.  Because I was unable to be there, had to confirm - via phone - that leaky line was fixed.  Spoke w/ Terese and she was, again, great!  Work was completed on time for the bid amount and I could not be happier.  Without hesitation I highly recommend Clog Pro should a plumbing service be needed!
Brandi O.

I used ClogPro recently for a problem toilet that was ghost flushing and a dripping washer line. A date was set then it had to be rescheduled due to the plumber getting hung up at another project. I appreciated the good communication however it just lengthened the project timeline. Then when the plumber finally came out he didn't have all the parts and had schedule yet another time to come back out. Which ended up being a good thing because he didn't fix the ghost flushing on the first visit.

I was encouraged to replace all of my toilet flapper components (again a good thing) but it made the cost a lot more than anticipated. The cost for the plumber to just show up was pretty pricey ($175).

In the end everything got fixed, the plumber was great however I might shop around to find a more affordable company with a quicker turnaround.

I called several plumbing companies, they all wanted to charge a trip fee, 1 company quoted $189 trip fee and $500 to clear a main line.
Joshua from Clog Pro was honest and fair, He cleared our lines and didn't try to add on extras to the job. Joshua was very kind to my elderly parents and explained everything thoroughly. I own the four-plex my parents live in, as soon as companies find out I'm an out of state owner the price increases substantially, not with Clog Pro, they are our preferred company now for any plumbing needs.  Thank you Joshua!

Not a big fan of the hourly plumbing charge company.  Granted, the company we went with charged a lot, they said they charge by the hour, and had a one hour minimum AND a van charge.  Our problem only took a half hour, so I'm glad we didn't work with this company.  What the heck is a van charge?  I asked, and was told it's $20 for them to come a quarter mile but it's for the cost of gas.  On top of a $250 per hour even if it's just to fix a simple clog?  People should definitely go with any other company for small problems.

I almost forgot to mention the person on the phone tried to play the very transparent, Well actually an appointment just cancelled so I could come look at your problem in the next hour, but you have to hop on it now because it won't be here for long.  Nice attempt!

Just had these folks out. Was very happy with what they did. Having an older house means you are ripe to get taken by plumbing contractors. I had learned that I had some root intrusion in my right of way sewer line, and also that the cast iron line was old. Our city government had made some homeowners do major replacement costing up to $10,000 or more. I had one bid of $14,000. With a rental I can't let this slide. However the aging pipe is not truly needing replacement yet---maybe in a few more decades, and ClogPro got the roots out and cleaned up the long cast iron sections for good flow for about $400.

We had a clog in our sewage line and flooded downstairs. We should had called them right away. We called the other company which was a complete waste of time and money. They charged us over $600 and temporary fixed the problem which was why I had to call clog pro and I am glad I did. I don't remember the manager name but she was very nice and was able to schedule someone to come out as soon as she could. We had LOUIS came over to our house. He was honest and professional. We thought that we had a break in the system but Louis was able to get to the root of the problem. He spent hours trying to find the sewage access (while it was pouring rain outside) to save us some money. Though he didn't find it but kudos to him for trying!! His charge was even cheaper than the first plumber and he fixed the problem. Thanks Louis for all your help!! We know who to call if we have any future plumbing issues

Called and had an appointment set to have a drain cleared for Monday 12PM - 2PM and said they would call when on the way.  Waited all day and nobody showed up and no call.  Very frustrating!  I followed up the following day and they said they accidentally scheduled it for Tuesday.  They did apologized for their error but I will go with another company.