Paul F.
07/05/2011 12:00:00 SA
Called them to fix my hot water heater. He took the thing apart and stared at it for three hours, then said he had no idea what was wrong and handed us a bill for $300; more than the price of a new hot water heater. I took the thing apart myself, and (with no plumbing experience), found the broken part sitting inside the heater that had obviously popped out of place. Manufacturer sent me a new one for free, and I installed it myself in 15 minutes.
These guys have absolutely -no- idea what they're doing. Called and explained the situation, and the guy was a complete jerk. Should not be used under any circumstances