Jim D.
03/05/2019 12:00:00 SA
Hello, my friends. So this week I had to call a plumber to come unclog a main drain at my house. I had used Magic Plumbing the last time this happened (a year ago, actually). Like then, so this time Magic Plumbing arrived in timely fashion and had the clog out very quickly. Job well done (and *very* reasonably priced). But wait! There's more. Later that night I noticed that my water heater was dripping enough to make me think there was a problem. I called (after hours) and Rod called me back. He gave me some tips on what to check. I followed his instructions and I found where the water was coming from. I called him back to tell him what I found, and he diagnosed it over the phone and told me how to fix it myself! Now, I am generally a DIY'er, so I was quite pleased with that. Here's the thing: he didn't make anything up, he was confident that I could actually take care of the problem, and he offered to come fix it in the event that I am not able to. This guy is not only a plumbing pro, he is a very nice person who, it seems, genuinely wants to help people without gouging them for cash. They pretty much had my business with reasonable prices, but because of their excellence in customer service (esp. Rod who was very patient with me), they now have my loyalty. I'll be calling them with all the plumbing needs I have in the future (when I can't do it myself).
I highly recommend Magic Plumbing. Ask for Rod or Tyler. Those guys are great.