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Ford Audio Video Systems


4800 W Interstate 40 Service RdOklahoma City, OK 73128

SERVICES


Reviews


Dede M.
Dede M.
3/29/2013
I'm thrilled that through social media our concerns were heard!  Yesterday I received a phone call from Claire Ford.  She was appalled at the way her staff had acted towards me, my husband, my mother and my sister in law.

I honestly believe that had she been in the office that day we would not have been treated so rudely. I also believe that through social media clients issues can no longer be hidden by staff.  The word will get back to upper management.  Due to Mrs. Ford taking the time to personally contact me and listen to our concerns and apologize on behalf of her staff, she has changed my perception of Ford Audio.  Thank you Ms. Ford for reaching out to us!

Aaron J. P.
Aaron J. P.
12/18/2020
Ford Audio-Video - Ford AV
Blatant Violation of Labor Laws:
I'm putting on blast my experience not as slander but as truth, of Ford AV blatant disregard and possible misunderstanding of the Oklahoma Labor Law.
My last day with the above was 12/4. By OK Labor Law my final paycheck is to be to me by next pay period (12/11). With the obligation it be to me no later then 3 days after (so 12/14).
As of today (12/18) I have not received it.
I contacted their head of HR on 12/16 (2 day after they were legally obligated to make I had received it) and informed them I had not. My email was promptly forwarded to the payroll team.
They informed me that they check was cut o  12/8 and believe put in the mail on 12/9 (no proof) (P.S. it is Christmas and a pandemic). Feeling it was lost in the mail, I asked they send it certified or overnight for tracking and timely delivery.
The following day 12/17 (now 3 days after requiring I receive my pay) they inform me they do not control the mail and time when things are delivered. This to me makes me think that they believe once they put it in the mail their legal obligation is done. Disregarding the need of receiving. After lots of discussions it was determined by HR that they need to send me a new check.
The next day 12/18. They informed to ship it overnight I was to pay them $40, to cover the shipment. Because it was my request and they don't control time of delivery.
I showed them the OK law that required them to have it to me post 3 days. (I did not require them on what method of final payment on termination so was strictly Ford AV's decision, which failed).
So I refused to pay them to correct their error. They are now sending me a new check but via UPS ground (only for the tracking) and again during Christmas in a pandemic. So if (and I expressed this to them) I receive it on time (3-5 business days) I will be receiving it 9-11 days after legal obligation. That puts delivery 12/23-12/25. Probably not going to happen. That now put delivery 12/28 (the first business day after Christmas) 14 days (2 weeks) beyond their legal obligation to have delivered my final paycheck.
After I showed them the law they went this route anyways, purposely ignoring OK Labor Law of final payment.
Once it's in the mail your obligation is not over. Final reception of the pay is the law. I have file a grievance with OK Department of Labor against Ford. Not for any missed compensation. As I do believe they intended to pay me in a timely manner. But for their disregard of the law, for follow up.

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Mon 8:00 AM - 5:00 PM

Tue 8:00 AM - 5:00 PM

Wed 8:00 AM - 5:00 PM

Thu 8:00 AM - 5:00 PM

Fri 8:00 AM - 5:00 PM

Sat Closed

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