I called them for a shower faucet leak. They ended up installing a new single handle faucet and I must admit that they did a good job even if it was a bit pricey (which I paid in cash). Problem was that they knocked 6 tiles off my shower wall. I was told they would send out a tile setter to fix it in a couple days. well, after I think it was 5-6 days, I emailed them and they ignored me with no response. I waited until the 8th day and called them. I was told they was aware of the problem and that they would contact Mike the Plumber and if he hasn't contacted a tile setter that they would and call me later that day which they didn't do. The faucet was installed on the 7th and here it is the 22th and I've heard nothing.