Word of Mouth Electric and Rehab

I don't normally leave reviews but the one on here is pretty off base from the multiple experiences we've had with Quan and Word of Mouth.  We have used him several times over the past few years and always had a great experience with the work being done exactly as agreed and with no micromanagement of Quan whatsoever.  Most of the work has been done at rental properties where we are off site and there has never been an issue.  

Sometimes it does take them a little longer to get you in, but they're busy.  A licensed electrician who is consistently cheaper than the competitors is worth the wait.

I will never do business with this company again.  I hired them to re-attach our electric service to our house, which pull off the house due to improper installation (anchor not mounted into a stud).  This was actually the second time they attempted to fix this problem and refused to take the time to correct the mistake after I pointed out the installation error.  The owner threatened to come out and disconnect the work he had done, leaving me w/o power if I did not pay.

Contacted easily, came as said he would and called in advance to advise of time.  Arrived masked.  Diagnosed issues with outlets to which one was bad and replaced it, fixing the rest of them on that circuit. Rate was reasonable and he was polite and courteous.  Local company with family of two generations involved.  Kept his info on bulletin board in kitchen, which at my daughter's house means approved vendor

Be careful of Word of Mouth Electric company. Quan is fast to respond and give good price estimate, but have a few issues:

1) Bad business ethic. He would just change the requirements on the fly to save his own time and effort. So you have to be there to watch what he is doing. I specifically told him to put the power switch at a certain location, with him knowing that there is a stud behind the drywall. On the day he worked, and for whatever reason, he choose to put the switch on the opposite side of the stud to save himself time/effort! Luckily I was there to tell him to put it where we originally agreed on his invoice!!

2) Extreme emotional issue. I asked to adjust the position of light and fan accordingly, and he went nuts, fuming while completing the job. Wow ... I thought I was working for him instead! And Quan blabber about his greatest achievement -- have a technical degree in electrical eng! He demand your salute at all time!!

Just to sum up. If you have hours of time to watch him completing the job, and don't mind loudly arguing with him over his clumsy work, then go ahead. He did complete the job, and at a substantial lower price than most competitors.

This guy is a joke!!  DO NOT USE THIS COMPANY!!! We had him run whiting for a ceiling fan and put the box in place for us to put the fan up at a later date and also run the wiring to an existing box for the light switch and he tore the hell out of the wall all around the box to the point that it broke the drywall above and below the box and all he said was...oh just buy an extra large switch cover and that will cover it. Ummm no it won't!  It is way to bad for that!!  At that point I was OVER arguing with him to do things the way I wanted it done and him tearing up my house. We ended up having to go back up in the attic and had to adjust the box as he had it way to far up for us to be able to hang the ceiling fan and will have to hire someone to come fix my wall by the switch. AGAIN... don't ever use this guy!!!

I own several properties on campus. A few years ago I hired Word of Mouth Electric (Quan) to ran an electric line to my garage. They installed the new electric box between the studs right up against the interior siding and it should have been installed w/ a base board underneath, on top of the studs.  Because of this you can see 4 screws sticking out the exterior siding of my garage (about 2 inches).  I was angry when a saw four huge screws sticking out of my brand new siding on my newly renovated garage. Needless to say it looks like crap. I didn't notice this issue until a day later after I had already paid him.  i spoke w/ Quan and he said he would fix but after i paid him for the initial work never came back. I don't think he ever any intentions of correcting after he got his money. He was respectful prior to hiring but seemed to have a bad attitude after he secured the job.  Obviously, I was very dissatisfied with what they did. I will never hire Quan (WORD OF MOUTH) again.