I feel fortunate to say that I have a someone I trust in the plumbing business. It had been years since I had called Steve to the house for a plumbing problem, but he remembered me like it was last week. He remembered more about the last job he did for us than I did. I know that may not seem very important to most people, but it was another sign that we were in good hands to my wife & I. Without reading into it too much, I chalked it up as an example of a guy that cares about his business which means caring about his customers. Long story short, we have used Steve Cropper sicne we moved to our current home in 1996. he has always been good about getting back with us, honoring his estimate and finishing the job quickly. I dont know how other plumbers do it these days, but he always leaves the area he's working in cleaner than it was when he arrived to do the job. I confidently recommend Steve Cropper to friends & family when they run into a plumbing problem.
