My Electric Works

We have had a huge project installing all new electric in a new barn. Tim the technician has been absolutely amazing! His supervisor Mike has all the confidence in him and has helped when needed. Tim has gone above and beyond to make sure we have everything we need, is polite, and has made sure everything is safe for our horses!!! We really appreciate it!!!
I would recommend Tim and Mike for any and all of your electric needs!

Overall we had a negative experience with My Electric Works. It started in Nov of 2021 when they replaced our box, we thought everything was all set but when we went to have our furnace replaced by another company they mentioned we did not have permits for our electric box. We reviewed the invoice for th work done by My Electric works on the box and noticed we paid for permits but never received. So in April of 2022 we called back, they then came out to label box which also was never done and found wires that had not been grounded properly in Nov 2021 so fixed that as well. Finally after 5 months we got the permits we had paid for originally.
Then we had an issue with our living room light switch while replacing the switch where it had stopped working. We decided to give them another chance and called to have them come out to look at it. On the phone call to set up the service visit there was no mention of a diagnostics fee or an increase to the diagnostics fee. Once the technician arrived, he told us that just for diagnostics it would be $250 charge which was over a 100% increase from the fee we had paid 5 months ago. As he was already at the house we agreed since we thought the issue would be resolved. When he told us he would not be able to fix the switch without tearing out the drywall on our entire living room ceiling (which we do not want to do) he left with nothing better then when he arrived. So we had paid $250 for nothing to be fixed. When I called to complain about this exorbitant fee and ask why we had not been made aware of it during the scheduling call and to understand why it had increased so much we were told sorry this is the way it is.
Very unhappy with my experience and with their customer service.

This company has been excellent to work with!!  We had a long list of a lot of little electrical fixes that I was worried would add up to a very high bill, but thankfully they were able to resolve these issues for a great value and quality!  When the work took longer than the initial time allowed, they were accommodating with my schedule to come back on two other days to continue the work without any additional charges.  Everything was done well and efficiently, and all three technicians (Ed, Tim, and I can't remember the 3rd name) we encountered were friendly, knowledgable, and professional.  We will definitely use their services again in the future!

I advise potential customers of My Electric Works to compare prices before agreeing to service.  I have a problem with a ceiling fan.  Electric Works asked $159 to diagnose the problem.  Additional costs would be charged for repair.  The ceiling fan cost only $230 so I declined.  Instead I asked for a quote to replace the fan.  The written estimate exceeded $600.  That was for labor only.  I had to purchase and provide the fan and all installation materials.  My local Lowes store gave me a firm written quote of $180 for the labor to do the replacement. My Electric Works' quote was 300% higher!

I have not used Electric Works for any service.  Perhaps they would provide exceptional service to justify the extreme cost I was quoted.  I am choosing the lower cost option and contracting with somebody else.