Joe Klosterman Plumbing

Overcharges. Bill was twice as much time as actual time. And even then, plumber they sent out moved like molasses in the winter  The plumber that was sent out was unprepared. He had to borrow my tools to deal with the problem, and then he left a mess.

They were the worst!  My contractor used them and they delayed the job 6 weeks overall just because they no showed so often and wouldn't return calls. This was not due to Covid as all of their rough in was completed before the shutdown. They installed the vanity plumbing wrong not accounting for drawers in the vanity. They had to redo it causing delays. They put the tub drain in incorrectly and then had to move it for proper spacing delaying job again. They refused to drill holes in the tile for the plumbing they installed for a steam shower delaying the job 3 weeks on this alone supposedly because they were waiting for the 3 drill bit yet my contractor finally bought a 3 drill bit (which he found and had in possession within 24 hrs). Even I finally called them and asked them if they were going to show up.  Supposedly a female (who told me she was the owner and I am assuming was the wife of the recently deceased owner) said she would get back to me and never did.  Her son runs the business now. She told me they never had a relationship with my contractor yet they were currently working 2-3 jobs for them. She also lied and tried to tell me they had a different plumber come in and start my job.  Uh hello, I am living in my house and see who is coming in and out and it was her plumbers with Klosterman plumbing trucks in my driveway! Then they refused to do the drilling in the shower tile (yet they drilled through the floor tile for the tub faucet).  The company is beyond unprofessional. They don't show up. And the image is the two shower controls plate. One is out of plumb installed based on their out of plumb pipe installations.  They got one pretty close but the other is at least 1/4 out of plumb.  I have never had a plumber do such a poor job and refuse to take responsibility for a job.  My contractor stated he wouldn't be using them again once they were finished.  I wouldn't either if I knew I would have to do half the job the plumber is getting paid for!