Emergency Mr Plumber

Fed me a line of bull because I needed by lines cleaned out and it was the day before Thanksgiving. Charged me 3 times the going rate and I fell for their let's see where the line runs on the street. Totally unprofessional.  And lets not forget abut the empty lot they own on my street where they cut the grass at 9 o'clock at night when
hard working people are in bed to go to work early in the morning.. Call Root Wrestler where they are honest and reasonable!

worked for them many many years ago, we were a awesome company.now that the owners left the company, they leta friend run it.dont use them, the guy running it,  of which i know very wel he finds out what you do for work, and thats how he figures how to charg you. he uses parts i think that were on my old truck 25 years ago. hes not a people person,i suggest by passing this company, it wont stay open long, even the owner asked me if i want to run it

Two stars because the work they did is acceptable. Zero stars based on customer service.

I called them out last week, had no water in a house I just bought. I had went to fix a trap under the sink and put my fingers through the metal pipe. Obviously the pipes needed some work.

They were available to come out first thing the next morning. Started out with a minor annoyance, they parked blocking my driveway, stopping me from being able to get in and out as the gas/electric/cable etc came in. Not a huge deal and nothing I'd complain about normally.

They did a check of all of my pipes, and told me it would be $900 to $1200 depending on if they had to open a wall to do some of the repairs.  It seemed reasonable.

The two guys went out to get parts, and said they'd be back in an hour. About 90 minutes later I got a call that they were called to an emergency and would be back in the afternoon. Again, not generally a something I'd complain about. I understood.

I went about moving and had my grandmother come over to wait on them.

They came back and did the repairs, broke several more pipes than they had expected, including knocking a hole in my roof when one of the pipes were knocked through.

I was told (again I wasn't here) that they were rude to my grandmother about it, and refused to fix it. they did end up putting a cap on the pipe, but I haven't had a roofer come out and check to see if it's proper.

At the end of the day, they charged me $1600, took much longer to do the repairs and were very rude to both my mother and grandmother. At one point while in the house they were overheard on the phone with a supervisor cursing and screaming.

At one point one of the men started arguing with my mother about how since they had went tot he same high school she should know him. But she had graduated 12 years before he started attending there. He couldn't figure out why she didn't know him and argued with her about it.

When they left they told my grandmother if we have anymore plumbing problems not to call them as they would refuse to come back out.

There are plenty of plumbers in Toledo, I suggest calling a different one.