don't be fooled like we were! less than one month into the contract with this family owned company a myriad of things went wrong. few examples...our main cable line was cut during pruning (to which they tried to deny it was them), several sprinkler heads were broken (and not fixed because it couldn't have been them), landscape lighting was turned over and left for my husband to find, yard tools were left on the property--i could go on and on. and don't forget, this is all is just 2-3 weeks time! as platnium package customers our acre property was maintained in less than 25 minuters each week--i take that back, because i hurt the feelings of the maintenacne division manager (who happens to be the father of the owner) they did not show up to cut my lawn on the 4th week! the owner ,mike haynes, was to attend a meeting at my home to put the past behind us and start fresh. mike did not show up nor did he follow up after the fact. it is very apparent family rules here and not the customer. if daddy's feelings get hurt, (this is a quote from the account manager) then mike breaks and contract. or rather just allows his crew (his father's crew) to not show up and honor the contract without letting you know! total joke of a company and overpriced at that! DO NOT FALL PREY to these unprofessional, highly sensitive individuals. DO NOT RECOMMEND.
