After a small plumbing issue that left us needing a lot of repairs, we began collecting estimates from contractors, painters and flooring companies all over the area. After feeling as if there was no way we'd be able to get the work done within what the insurance company was willing to pay, we were referred to Raul and his team by many of our neighbors. As he lives in our neighborhood, many folks had hired him to have all sorts of work done and every person we spoke to said nothing but amazing things about the quality of what he and his team had done.
Raul came to give us an estimate when he said he would and it was much more affordable than the prior companies we had contacted. We decided to hire him that day to install our new flooring.
In tandem with the flooring, we were having repairs done to our ceiling and wall, and new paint/popcorn applied. Unfortunately, the person we hired to do these items wasn't able to do them to our expectations and we decided to let him go. After a short conversation with Raul, we decided to hire him to complete everything that needed to be done associated with our claim. Not only that but, we discovered a mold issue just before the work was to begin and, after having him look at it for us, we also hired him to take care of those repairs as well.
I could go on and on about the amazing work that Raul and his team do. We even added on some extras along the way because we were so impressed. A stressful situation of having to file an insurance claim to have work done we hadn't planned ended up turning into a beautiful remodel of nearly the entire first floor of our home! The floors are absolutely beautiful, we have a new smooth ceiling in our kitchen and living room (instead of popcorn) that is like glass, we have absolutely beautifully done new paint in our kitchen, living room and family room, and we no longer have a leak causing a mold issue around our front windows. Every step of the way we were impressed. The work was done when we were told it would be, and even with some hiccups along the way (i.e. having to ask for additional work), Raul made sure we were comfortable with any changes in the timeline. More importantly, in no case did we see any situation where a corner was cut. In fact, things we wouldn't have thought to do or add as extra steps to do things as simple as say, painting a wall, were done, to ensure the quality was second to none. We hovered every day watching, and every day we were impressed with the little things that were done to go above and beyond.
The one and only reason I am not giving Raul 5 stars is because throughout the entire process, with everything we had done, we never saw anything on paper. In fact, I have to reach out again to ask for something showing what work was done to satisfy our insurance company. This is an extremely minor issue however. In fact if I could give 4.5 stars, deducting just .5 for the lack of paperwork, I would. I'm 100% sure he can and will provide it, I would've just preferred seeing things in writing to solidify all the conversations and agreements made verbally.
There is absolutely no doubt in my mind that we will hire Raul again to do whatever we need to our home. We've since visited some neighbors to see work he's done for them and were just as impressed. A new bathroom was done for one of our neighbors that is amazing and the screen room another neighbor had him finish (after poor quality work was done) is beautiful. The list goes on and on quite honestly. His prices are reasonable and the work is simply amazing. No matter what you need done, give Raul a call!
