Sheryl M.
11/05/2018 12:00:00 SA
It went well. But the pricing is random.
The technician was great. Showed me that the two plugs were OK and handled everything else very politely and efficiently. I was excited as it only took him 30 minutes to do. And the owner had said to me that it's always $136/hour, no up-front charge. So, I was shocked when the technician came back and said that it's $200. Surely, that is wrong. I talked to the owner and he said that it includes the travel time to and from the office -- even if the technician does not go back to the office (saw the van at the corner gas station... so I know he didn't go back to the office). He knocked it down to $132.50 (random price) and I'm totally disillusioned. If you don't mind the wonky, random pricing ($200 for a half hour and another time $275 for an hour and a half), they are great at what they do. I just don't like the randomness of the price point.
