Brilin Electric

We needed an outlet installed in our ceiling in order to mount a projector. I figured I could handle it myself, but as I kept thinking about all the ways I could get it wrong I figured I'd contact a professional.

Our Tech, Allen was great, he called earlier in the day to let me know he was ahead of schedule. Once he arrived he was able to give me an estimate in about 5 minutes and started on the project about 10 minutes later. About halfway through, he realized it wouldn't take him as long as originally planned and adjusted the price accordingly.

After the project was done he explained everything to me and even vacuumed up after himself.

Very pleased overall.

I requested service for a fan installed by Brilin electric, the technician found it was an installation error ( their fault) yet charged me 221.00 for supposed trip charge, inflated charge, terrible customer service , I suggest another company .

My daughter needed electrical services in her home in Tega Cay and I had to arrange it from Kansas. Brilin Electric was responsive and timely. The work and craftsmanship exceeded my expectations I can't say enough good things about them.

Worst Customer Service I have ever seen in 20 years

I called Brilin to do some electrical work in two remote offices we had installed in our warehouse and all it needed was to get them Powered up.

3 Techs showed up 1 hr. later than the appointment , I proceeded to walked them around to show them the offices, immediately got feed back from who I assume was the Foreman Tim Jenkins ,since the other two did not talk.

He  criticize the electrical system in the warehouse and for 1/2 hr. all he talked about was how hard it would be to do, and that it would be very very expensive , I had the sense that he was trying to discourage me from hiring them.

They went trough never took notes , and left saying we will email you a quote tomorrow, a week later and after sending a few e-mails , I called their office asking for the quote , a lady told me after holding on the phone that Tim would call me , when he came in.
Around 11am I received a Call from Tim ,he informed me he could not give me a quote since the materials had not been identified?

He said, call me next week.

I did call a week later , Lady told me that Tim was not in when I asked about the quote, she said I will give him the message , I asked for the owners name and asked her to tell him to at least give me a call .

He never did , and still waiting !

Brilin Electrical Commitment to excellence, has fallen way short .

Steve Gomez

I wish there was a way to give negative stars.... unfortunately, I have to give at least one in order to warn future suckers like me.  My lights had been flickering for a few days so I called the power company who said there was nothing wrong (Duke Power, and I will get to that in a moment) Shortly after that we started losing power in certain rooms off and on.  We researched electricians and came up with Brilin because somehow they have a good rating?! The technician came out and was very friendly and seemed very knowledgeable.  My boyfriend and I are clueless when it comes to electrical work.  The technician showed us what he called burned wires and said we had a major fire hazard and we needed to get things rewired immediately to the tune of $1,160 and furthermore, to REALLY  fix the problem, we need to get a new breaker box and completely rewire that because a couple fuses were doubled up and this was causing all of our problems.... which he could fix for an additional $1,650... so now the total was $2810 and we already paid $125 for the estimate.  He had us fooled by claiming he would throw some stuff in for free and even called back the next day and said he spoke with his manager who said they could drop the total price to $2500 if we did all the repairs the next day although we need to leave a 50% deposit.  I found it odd that this company was willing to send someone to pick up a check when they are in Fort Mill SC and I am in Charlotte NC... and they seemed extremely eager... so I called a friend from out of town who owns his own electrical company and he offered to come check it out.

NONE OF THE REPAIRS WERE NECESSARY.  THE PROBLEM WAS A DEAD LEG OUTSIDE THE HOUSE THAT WAS DUKE ENERGY'S RESPONSIBILITY.  Apparently the house is supposed to get around 440 watts? volts? who knows... but we were getting 120.  As for the burned wire.... it was a copper wire that had some paint on it.  My friend said If a wire was 'burned' you would know....  He agreed that a couple of the breakers were doubled up and need to be done but were not super critical.  He will be by this week to replace those... $15 each.  We called Duke who came out immediately and with a 10 minute repair OUTSIDE fixed all out issues inside.  My friend was furious and said that Brilin was FOR SURE trying to rip us off and called them fucking crooks.  He didn't want to see the estimate because he said he knows people who work for Brilin and he didn't even want to know because he was so disgusted.  

AS I AM WRITING THIS.... BRILIN JUST PULLED INTO MY DRIVEWAY!!  I never gave a deposit or ordered the work!!!  I feel bad for the guy who just showed up to do the job because I just unloaded on him.  His response after I told them what crooks they are was as follows, and i quote, We are better than most companies, I used to work for Mr. Sparky and they are WAY WORSE soooooo..... I guess Mr Sparky is one to stay away from as well.