Bare Tech Plumbing

Bare Tech came out to fix a leaking water line in our front yard! They left a complete mess, they took a bush out and left it laying in the front yard as well as the dirt they dug up and the pipe they replaced. I would never recommend them to anyone!! Horrible service.

The absolute worst plumbing company I can ever say I have ever worked with. Called them to come out and fix my leak under my house. The issue ended up being the purge valve on the whole house water filter.

What was their solution... CUT THE ENTIRE FILTER OUT MY WATER LINE AND NOT REPLACE THE FILTER SYSTEM.

Every home in this area works off well water so each has a water filter below.

Charged me $275 to literally do $20 worth of work. They cut the filter out and replaced it with some PVC.

If I were you, I would NEVER and I mean NEVER use this company. What they expected was that I was a homeowner that would not go under the home to check.

Didn't even have the decency to over to refund me some of my money for this 1/2 job. They came to my house around 8PM.

Their excuse was to say they did not have a filter system to put back in the house. They could have went to home depot and purchased a system and installed it but that was their decision.

Heed my warning. If you care about your home, you will not use this company.

This company is horrible and unreliable. Please never ever use them! They have no customer service at all and leave people waiting all day... They make appointments and never show.

Its a long review, but please take the time to read it before hiring this company! I Was forced to use this company through our home warranty. First appointment was set between 12:00-2:00 with a promised phone call before they came. They showed up at 3:00, no phone call.  But, I can work with that.

It was the next day that the problems began. A different tech came, (on time, but still no phone call) and after flooding my utility room, beating a new heating element into my water heater, climbing atop my freezer to TRY to turn off water, leaving my child stranded at school (i told him i had to leave, he said he could get it done quickly enough...turns out, he couldnt) and taking a personal phone call (about a check that hadn't arrived in his mail), he left me with a mess and a dripping water heater.  He did have the decency to leave out the back door so he didn't track water through my house (if that helps to tell you how much water we were standing in when he left). It took 12 bathroom towels and all of my kitchen hand towels to clean up the mess.

As an easy going person, I didn't take it out on the tech, I simply told Calvin (the boss) what had happened. Here's where the BIGGEST problem occurred. Calvin argued with me about what happened, telling me that his techs never leave a mess, that it was the water heater's fault that there was a mess (because its so old), and that his tech was allowed to take personal phone calls because of his life circumstances.

Calvin's solution to the issue: I'll just cancel the work order. No apology, no money offered back. Thankfully, our home warranty company heard the story and is helping us out.

Steer clear of this company. I'm sure not every tech is bad, but when the boss is that bad, its best just to choose a different place!

I have used Bare Tech periodically for some years. I have found them reliable, on schedule, easy to work with and reasonably priced. I recommend them.