ARC Electric

I had 5 new fan/light locations installed in my home and 1 pendant light in kitchen that needed a j-box installed from existing hardwire fixture.  I received great service from ARC Electric and would recommend to anyone looking for an electrician.  They showed up promptly around 8am as it was an all-day job.  Crew was great (1 project manager and 2 technicians).  They all had a clean appearance and professional.  Cleaned up all messes from the new light/fan additions and made sure I was aware of any enhancements / minimal changes that had to be done with work order.  The wall punch outs for electrical access were minimal and put back in place were I can easily patch walls and repaint.  Would definitely use their services again for any future electrical needs.

I have used them in the past . .always a problem getting the work done--before being billed.    Billing is done quickly, service is not completed.

Called them again today for service and said they would only come out if COD.

Very disappointed.  My general contractor used ARC. The ARC estimator, Billy, came by.  Both the contractor and I were present.  We gave Billy the written diagram, with all the electric written in:  110v sockets, ceiling 110v sockets and most importantly the 220v sockets I needed in two locations.

The basement was just studs and three walls that had sheet rock.  One of the three was only sheet rocked on one side.  Ideal for any electrician as they can simply place sockets & run wiring between the studs. Two of the 220v sockets HAD TO BE PLACED LOW ON THE LEFT WALL.  This was emphasized to Billy.

Billy, with much bluster and officiousness marked bold black lines on the plan verbally showing how they would link certain connections and where the lighting would go.  I did not have much confidence in his show, but he had the written plan and Billy ensured the contractor and I that he understood.

Two really nice and competent electricians came by in a couple of weeks and got the wiring in.  IT WAS NOT CORRECT.  Billy had not given them a copy of the plan so they just put the sockets, switches and wires where they thought they would go.

My contractor was as aghast as I was and said he would take care of it.  Meanwhile, the sheet rock crew came in, as they were on schedule and got the walls covered.  A great job, but now the ARC electricians, would have to cut through dry wall and fish wires across the ceiling and some walls.  More work.

It took about three weeks for them to come back.  And although they did a good job and were nice guys, THEY STILL DID NOT GET THE 220V SOCKETS IN THE CORRECT WALL.  They were on the opposite wall and the piece of equipment I would be using had to be along the left wall.

Almost a month passed.  Plumbing was in and counters and shelving was going up.

So nearly seven weeks from Billy's estimate, another two electricians covered the wrong socket holes, cut new ones on the correct wall and ARC was finished with their nearly $5000 job.  We lost over two months and it took three returns to get the work right.

Billy the estimator never gave them a plan.  What folly.

The electricians and their work was excellent.  And the four I met were nice guys and worked seriously and professionally.  They were competent.  Wish I could say the same about Billy.

I have some other work with the contractor and will insist that he NOT use ARC.  They were expensive and the fruit of their excellent work was poisoned by the seed planted by Billy the estimator.  I hope you don't get Billy if you do choose to use ARC.

Excellent and professional work. I have used them numerous times and will use them again and again. A+ service; very customer oriented. No job too big or small, they can do it all. Experts!

Easy to deal with. Ask about the bill-pay program directly from your checking or VISA, they won't  suggest it to you.