Ventura Plumbing & Heating

We have used Ventura a couple of times for plumbing repairs in our 70+ year-old house, and have been very pleased with their prompt and friendly service in setting up an appointment, and then with the quality of the work and fair pricing.
[NOTE: I have changed by earlier 4-start rating to 5 stars. In an earlier version of this review, I  wrote about not being able to reach Ventura by telephone after several tries. It turned out this was due to a temporary glitch in local telephone service. But the next day, my call went through, and was answered by Donna at the Ventura office in her usual friendly way. She made an appointment for a plumber to come today, and gave a 2-hour range.

I would gladly use Ventura again. Good work. Good people.

Called to twice over two weeks to set up an appointment for plumbing - nice lady answered each time and was told I'd get a callback each time next day. Never got call. Theyay be good, if they ever show up...

I have been using this company for my residential plumbing needs for a year.  Every time they are responsive, on-time, professional, and reasonably priced. Each plumber that has come to my home has been patient and willing to explain the work that is being done. I highly recommend this company!

They did two jobs for me. They were punctual, respectful and competitively priced. I'll continue to use them.

I have used Ventura Plumbing several times. The first time John, the plumber came and snaked/cleared  a badly clogged sink (post construction was filled with paint and other debris.)  He came another time when we had a leak coming from one of the upstairs baths. He thoroughly did several diagnostic tests and figured out what the issue was. Another time, there was an odor coming from the mud sink in the basement, and John saw right away that the trap was missing and replaced it for us and added a vent. We also hired them to service our boiler. Every time we called, we have been able to get an appointment promptly and John has always been courteous, prompt and knowledgeable (answered all of my questions.) They are very reasonably priced. Great experience! We are customers for life and have recommended them to many friends.

Had a great experience with Ventura Plumbing. The plumber, Dan, was nice and pro and was in it to win it. His work looks clean. A good attitude is everything to me. Being new to home ownership it feels great to have someone who's giving it to you straight and is easy to deal with.

I can't say enough good things about Ventura Plumbing.   My wife and I were looking for a honest and upright professional whose business model is not based on up charging customers for general plumbing/heating services or getting us to sign up for VIP plumbing subscription services.  We wanted a smaller local company that did not route our calls from department to department.  They were punctual, professional and polite throughout the process.   The service technician discovered a faulty valve when completing the annual servicing of our water heater.  We had also used them to unclog our kitchen sink and investigate a small leak in our living room.   They were able to make an accurate diagnosis of our plumbing issues which were quickly resolved within a 24 hour time period and at a reasonable price.  I fully intend to use them for plumbing and heating services in the future.  If you are looking for a trust worthy plumber/heating service professional, look no further than Ventura.

My bathroom was flooded, and my ceiling was literally leaking in two different rooms. John came over within 1/2 hour of my calling and put me at ease with the whole situation. If you've never had this happen to you, it's super scary. I felt like the ceiling was going to cave in. He was super nice and didn't do anything unnecessary to price gauge me. It was such a good experience.

I have used them several times for leaks in my plumbing and they are very fast to respond and fix the problem.  They always clean up any mess they have made and always put cloths down when doing work.  One time I thought it was a pipe leaking and they discovered it was coming from a cracked shower pan.  They didn't charge me to look at the problem and gave me recommendations on how to fix the problem temporarily until I could get a tile person in to fix the problem under the tile.  I highly recommend them to anyone looking for a plumber!

I had an emergency plumbing problem and contacted Ventura Plumbing  & Heating for help.  They provided immediate assistance, sending out someone to secure my hot water tank, which had leaked 30 gallons through a closet area and into the finished crawl space.

They suggested a direct replacement, but worked patiently and painstakingly with me as I explored tankless options.  I called with so many questions that I feel I am now viewed as a personal friend (or pest) ... in the office.

Once my decision was made, the order was place, and two days later, they were ready to install.  Ventura was very flexible accommodating when scheduling the installation, which was most helpful.  The two people sent to do the installation were experienced, professional, proficient, timely and tidy!  In no time, I was up and running with a brand new tank!

Working with Ventura Plumbing & Heating was an altogether positive experience and I highly recommend their services!

My real estate broker recommended them - they use Ventura a lot for Port Washington and Manhasset work.  They helped us twice - once I needed a service Ventura didn't perform -  they actually took the time to discuss it with me, double check the answer and call me back with the referral, who was very reasonably priced and helped us out in time to respond to our buyer's question.  It seemed awfully nice for a job they were not going to make any money., as it took them a few calls and they were very patient and made sure they had the right answer (another plumber I had called told me the wrong thing.). Then just today, I ran into an issue before our walk through and called them up for an emergency.  They were able to fit me in on the same day, charged a very reasonable price, did the work very well (I thought they would have to cut into my house siding and they did not - it was done very neatly) and quickly. Whoever the woman is who answers calls is very pleasant to deal with and just seems very bright and helpful.  The plumber Jose also was very pleasant to deal with.