Great service by Joe and company!!!
During the first winter in our new home, the lower level of my concrete base house was really, really cold and we weren't sure whom we could have here to address the issue. After doing some research and consulting with a third party expert, their recommendation was to have baseboard heaters installed where we needed it. The reasoning being it was the most economical for the 300 sq ft of space we needed it in. At the end of the day, our concern with this option was that, although it was economical in the short-term, we weren't so sure that was the case in the long-term.
After doing some more research, we decided to put in a request on Angi for a new baseboard heating project. Immediately Joe called me and, voila, a free consultation was scheduled just like that! I explained to him our needs and we made an appointment asap. On the day he arrived at our home he was very, very professional throughout. Since our floors were fairly clean, we requested that he place booties on his boots and he had no issues with that what so ever. In addition, if you have any pandemic-related concerns, he also wore a mask in our home prior to stepping indoors.
Within 20 minutes, he assessed our heating needs, explained the best options for us (hydronic baseboard heater), described in detail what work would need to be done and where the heaters would be installed. In addition, he answered EVERY question we had to our satisfaction. Within hours of leaving our home, he provided a detailed estimate, via email, of what the cost breakdown for every piece of work required for the job would be!
After we did our due diligence on the estimate and detailed breakdown and had some back and forth Q & A with Joe, we knew Joe's was definitely the most reasonable quote --- by far! In addition, his patience throughout our communications was amazing as we asked question after question after question and he answered them, promptly, with the utmost detail!
On the day of the work, Joe and one of his partners, Mark, arrived right on time for the installation. Since it was quite a labor intensive project, it was estimated to be 6 hours and Joe's estimated completion time was SPOT ON! As with the consultation, both Joe and Mark were super professional throughout and we let them be as they did their thing. Mark ended up completing the job at the end and explained to us the ins and outs of our new hydronic baseboard heaters, how to work the thermostats we bought and he also cleaned up and vacuumed the area.
It has now been 2 weeks since the installation and the heaters work perfectly! When the heaters are on, our entire lower level is warm and toasty and we couldn't be happier with their performance. Also, we love the clean look of the heaters and they blend right into our walls.
Overall, we couldn't have been happier with the service of Mr. Electric of Ramsey. Everything worked out perfectly....AND at a reasonable cost! There is no doubt in my mind that many companies can install an electric heater, but I'm not sure how many will be as professional, efficient, spot on with estimates and reasonably priced as Mr. Electric of Ramsey.
Do I need to say more? If you have ANY electric or heating needs, definitely go with Joe and company! You will not regret it!!!