Description
We are a second generation company opened in 1960 by Titus (Tim) Wingerd in Los Lunas, New Mexico. Nelson Wingerd began his training under his union trained father as an elementary-age kid going along on service calls evenings and weekends anybody can find out more. Having gained much more training, earning a BA in Economics and Business Administration, and 30+ years experience in plumbing, heating and air conditioning, Nelson opened the business in Albuquerque in 2009 where he and Janel, his wife of 28 years, live. We are happy to serve you in Albuquerque, East Mountains, Isleta, Bosque Farms, Los Lunas, Belen, Rio Rancho, Bernalillo, Corrales, and Placitas!
HISTORY
Established in 1986.
We are a second generation company opened in 1960 by Titus (Tim) Wingerd in Los Lunas, New Mexico. Nelson Wingerd began his training under his union trained father as an elementary-age kid going along on service calls evenings and weekends. Having gained much more training, earning a BA in Economics and Business Administration, and 30+ years experience in plumbing, heating and air conditioning, Nelson opened the business in Albuquerque in 2009 where he and Janel, his wife of 34+ years, live. We are happy to serve you in Albuquerque, Bernalillo, Corrales, Los Lunas, Placitas, Rio Rancho, and Tijeras!
ABOUT BUSINESS OWNER
Nelson Wingerd owns and operates this business and enjoys helping people with their plumbing, heating and cooling needs.
SERVICES
Faucet Repair, Heater Repair , Water Heater Installation , A/C Repair, Air Duct Repair, Boiler Services, Drain Cleaning, Electric Furnace Installation, Faucet Installation, Garbage Disposal Repair, Gas Furnace Repair, Pipe Installation, Sewer Services, Thermostat Repair, Water Filter Services, Heater Installation , Sink Installation , A/C Installation, Air Duct Installation, Bathtub & Shower Repair, Drain Installation, Ductless A/C Services, Electric Furnace Repair, Flame Sensor Repair, Gas Furnace Installation, Gas Line Services, Pipe Repair, Sink Repair, Toilet Installation, Water Heater Repair, , ,
Reviews
Ramebo M.
10/12/2018 12:00:00 SA
Nelson has done numerous work for us, installed commode, installed water heater, installed swamp cooler, check and winterize cooler and check and starts up furnace. His work quality is top notch, cleans up after himself after each job, very conscientious, very dependable, and always on time. We highly recommend him for any heating and plumbing work.
Had Town & Country Plumbing replace the drain pipes under my kitchen sink. I also requested a separate quote to replace my bathroom sink faucet. For the drain pipes in the kitchen I was quoted $463 + tax wow! Had to get it done right away so I paid it. The quote for the bathroom faucet was $570 and was told he would only charge that being he was already there. I later called another plumbing company for a quote on the bathroom faucet and was told $150 to $175 and they would supply the faucet but it would take a few days before they could come out. Town & Country is way too expensive and suggest you get several quotes. I found out that most plumbing companies can give you a ball park price over the phone for routine projects.
Jean G.
08/02/2018 12:00:00 SA
Mr. Nelson Wingerd came out and took a look at a pool boiler that I had been told was not reparable. My regular plumbing contractor had me purchase over $450 in parts and still couldn't get it working. Told me it was a piece of junk. Mr. Wingerd, however, worked on it for about three hours; called around for parts; and got it running beautifully that day! In fact, it runs better than it did when it was first installed by the other plumbing company. I don't have to go out and manually turn off the gas every night. He did a fantastic job and I will call him from now on for upkeep on my pool boiler. In fact, I'm having them give me an estimate on a bathroom remodel right now.
This review is regarding Town & Country Plumbing in Albuquerque. I was given an estimate of over $1000.00 to do an excellent job of installing a kitchen faucet. Think they called it their Gold package. Not sure what all was included with this!! If I wanted what they called a 'band aid job that would only replace the faucet but not fix the leaks the cost would be $446.00. If I also wanted the leaks fixed, it would be $670. I paid the $85.00 estimate fee and then went to Lowe's and bought a faucet for around $70.00 and they have plumbers that can install it 100.00. I did ask Town and Country for a ballpark figure before they came out but said they could not give me one. I told them I was looking for very reasonable prices since I live on SS. Found them on Home Advisor so thought they would be a fair company since Home Advisor really talks about their True Cost Guide ! Should have done my research. Lesson learned.
The person that showed up to give the estimate was very professional.
I called to get a kitchen sink installed, I pulled out old sink and job did not require any drilling holes or adding any new lines, was told there was a $149 service fee to come out and give quote for job, he was able to get out next day. I assumed average plumbing rate is about 90-150 dollars an hour, I had gotten previous quotes and both plumbers quoted a 2 to 3 hour time to do job and at the 90-125 hour rate but were not able to get me in for a week. I assumed Town and Country rate would be about same, and he was able to fit me in next day. When he got there, he worked up a quote of $1157.00, to install a kitchen sink. Yes $1157, not a typo. Needless to say I said no thank you that was a ridiculous quote. He proceeded to tell me it was a big job, I took old sink out myself, the only thing he had to do was reseal, connect faucet, dishwasher and drop in sink in. This company is a rip off and way too expensive
Carl C.
10/11/2018 12:00:00 SA
Do not, I repeat do not use Town and Country Plumbing and heating! Called several companies to look at my wall heater as the pilot light was on but it would not ignite. Most companies quoted around $100 for a service call and diagnostic. Then if they fixed it they would use the $100 towards-the cost. Town and Country guy came out and looked at it and said it needed to be serviced. Then he quoted me over $500. I can buy a new one for $700. I told him that was way to much. He then charged me $242.72 for his so called diagnostic. I said that's ridiculous! He said well I had to do a lot, I even had to go up on the roof. What a rip off!! I paid his $242.72 and told him his company is a rip off and I will never call him again!
Sharon C.
10/12/2018 12:00:00 SA
Very unprofessional! I've never left a business review before, but our encounter with Town & Country made our experience with them feel like a SCAM! They are in it to make a buck and do not care that they are taking advantage of a layperson. They came out to check our wall heater that wouldn't ignite. They quoted us over $500 to service it. The owner said there was also a defective part, but when pressed for further details about it, he was reluctant to give us more information. He ended up charging us $240 for a diagnostic because we refused to pay the quoted price. Save your money and steer away from Town & Country Plumbing and Heating!
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