JP Plumbery

Again, I am using the services of JP Plumbery to replace a tank water heater, fearing the old one was on its last leg.  The unit is located in a utility closet in the center of the house.  Mark and Max took the many extra steps to protect the flooring and walls, draining the old tank and replacing some of the older valves and gas lines.  The new tank was expertly installed and was easily fit into the tight quarters.  The whole job was flawless, and when they left, there was no evidence of any work taking place, other than the new, modern equipment in place and operating as planned.

I wrote an earlier review but can't find it, so I am adding to this review.  I was familiar with JP Plumbery's excellent work with an addition and kitchen remodel, working through my general contractor.  So when it came time to replace an old tank water heater with a tankless unit (getting set for an ac/furnace/heat pump replacement and ERV installation, so space was an issue), I did not hesitate to call JP Plumbery.  Mike and Javier worked through the heat and 40 year old construction to install a Navien tankless unit as well as replacing the old gas lines running on the roof.  The work was difficult (and hot), but needless to say the quality of work was excellent, and the unit operates flawlessly.  The inspector was quite pleased with the work.

JP Plumbery did the HVAC work on my parents new build a few years back so we were referred to them when our heater started giving us issues this winter. Our heater was 20+ years old and we've been wanting to switch from a swamp cooler to refrigerated air for some time now. We decided to pull the trigger and did a full replacement of both units. They were extremely competitive when it came to pricing, another company was going to be significantly more expensive when we were just looking at the heater repair/replacement.

Cody and Dylan were the two service techs that replaced the units and were great to work with. The first day they arrived they were very thorough in explaining the process and what to expect over the coming days. I didn't feel the need to check in with them because they would check in with me when they arrived every day and throughout so they could update me on the progress they were making.

With the change in weather I've used both the AC and heating unit in the last couple of weeks and both are working great! I would recommend JP Plumbery to anyone in need of their services!

Joe

I have used the on a few occasions. They always provide fair pricing and excellent service. They saved me over $3,000 on a recent job over another proposal. Always get a second opinion! Highly recommended!

It is a pleasure to do business with a company that tells you it is going to do something at a certain time and 100% follows through with the promise. Called the day before to verify, showed up on time and did quick accurate time and money saving work to solve my A/C issue. This happened to be for the business but I will not hesitate to call them for any and all my plumbing and A/C needs at home as well.
Great to work with a company with excellent standards.

Have used JP for heating/cooling at one house, and more recently for plumbing repair, a new water heater and a laundry room upgrade in another home. They are always professional, knowledgeable, on-time, and the work has been top notch at a reasonable price. They are my first call whenever I have plumbing or heating/cooling needs.

Living in ABQ for 40 years, for decades we relied on a great plumber/HVAC company. When those folks retired, they chose JP Plumbery as their recommended replacement which was a strong endorsement. We have worked with JP Plumbery since, and have never been disappointed. JP himself is an expert diagnostician when weird things go wrong, and his tech crew are extremely knowledgeable and experienced. They really know their stuff and are very professional (i.e. either on-time or keep you posted about unavoidable delays, which are just part of life). Most of our work has been non-emergent, planned procedures, but several times when we had an emergency situation, they were out the same day to help. We cannot comment on price because frankly, we don't bother price-shopping when we're confident in a particular crew. We like that they use contractor-grade materials rather than the cheaper and flimsier Home Depot/Lowes stuff. But they're always willing to accommodate our product choice, if we wanted something cheaper. They have never forced choices or tried to upsell us. Indeed, if they think it would just be cheaper and as good for us to grab a part a Lowes and put it in ourselves, they say so. They are very ethical, customer-oriented, and friendly.

THE BEST. I have used other plumbers around town, and they are by far the most friendly. I needed a plumber IMMEDIATELY to fix my leaking water heater and they arrived within 30 minutes, no extra charge. For the first time, I didn't feel like I was screwed on price. Will definitely be using them again!