TERRIBLE!!!!! Had and appointment set up for 0830 which was set 3 days earlier and then when the day arrived was informed he wanted to push the appointment back 1 hour. I stated no problem and NEVER HEARD FROM HIM AGAIN?????? Left me hanging and never bothered to call. DON'T USE THIS PLUMBER!!!!!!! Will be forwarding to the BBB as I wasted 3 hours of my time on a Thursday which I could of been working!!!