Maplewood Plumbing & Sewer

Had Maplewood Plumbing come out to investigate a leaky ceiling below an added shower. The guy came out and was honest about how much it would cost to do a simple drywall cut, so he recommended I do it and contact them. When the leak was pinned down, had another guy come out to actually fix the issue. He didn't really even want to charge me for labor since it was a quick silicone job. Just charged for coming out.
These guys aren't trying to make a quick buck off of people. They are honest and did a great job. Would recommend to anyone.

when they came there was another plumbing company inside checking and worked on a bid. so they just left even without calling me. when i called them back they rudely refused to reschedule it and keep saying there was another company so they left. another company came late and that's why two companies met together but at least you should call me or tell me something. but they did no notification and kept silence. i don't understand such situation.

Maplewood Plumbing's excellent reviews held true for us, and we look forward to a long relationship in which we feel comfortable we can call Maplewood Plumbing our plumber.  Ashley took time to educate me about services provided, scheduling, and pricing.  Robert lived up to his reviews.  He was an expert, pleasant, and thorough.  We were so impressed with his diligence in investigating our sudden jump in water bill (ave $70 jumped to $429!!!) that we signed on to make improvements in 3 bathrooms which we had avoided for years.  Maplewood Plumbing's fees conform to market rates, but the difference is it does excellent work and makes us feel like we received kindness and great value.  Thank you!

I have been a customer of Maplewood's for 3 years now. From day 1 they have been spot on and reliable. The plumbers take time to explain projects and options for each job. The home office is extremely responsive and billing department is fast with detailed invoices of work conpleted. All of this is rare to find these days! Very happy to have found them.

Maywood , seems to be a good company, when I contacted  the manager of a supply company of an national supply change for a referral to help my mom out who is 900 miles from me the manager referred me to maywood plumbing, I thought they would take care of the problem at a reasonable rate. But I was wrong to snake her kitchen sink and check some other small issues they charged a 85 year old women $1150. for 1.5 hours of work!!
And never provided the estimate for other repairs. I have been doing plumbing my self for over 40 years and have never charged more than $350. for a snake job on a main sewer. much less to do a Hydrostatic Flush on a Kitchen sink! ( LOL Fyi for those who don't know what this is/ they fill the sink to the top and release the water all at one time.)  They never even put a cable in her sink drain line !!
SLEEP WELL!

While Maplewood was booked up and couldn't take the job in the timeframe I needed, they were kind enough to immediately text me 4 numbers to try, and when they were booked up too 3 more, one of which had next day availability. I appreciated Jen's concern and level of service, even when they wouldn't be making money off of the extra effort.

I had an issue with a foul smell coming from my sump pump.  Two technicians came out and diagnosed the issue.  I was charged for their time and was told that the their boss would need to come out and give me an estimate later that day or the next.  I waited two days and didn't hear back from anyone so I called them to inquire if there was a mix up.  Apparently, I was never on their schedule to have the owner come out to provide me with the estimate.  No big deal, I assumed it just was forgotten so I went ahead and scheduled a time for the owner to stop by with the estimate.  They told me he would be there on Wednesday between 9am-10am.  No one ever showed up and I never received a call about it.  I don't know if they are just too busy or don't respect other people's time.  I feel like it is just very unprofessional to not call if you plan on not showing up!  It's probably for the best since I wouldn't want to hire a company that is this disorganized and inconsiderate of people's time.

Our kitchen sink had a minor leak/drip. The service person came to assess. He replaced a small part and charged us $175. It seems overpriced compared to what was fixed. Overall experience was not great. Will go with another plumber next time...

They were super nice on the phone - they are just too booked. If you're looking for a speedy estimate, look elsewhere. I was given a two week+ turnaroun time for the estimate.

Maplewood charged us almost $400 for literally 15 minutes from the time they arrive to the time they finish to replace our kitchen faucet. WOW!!!

The response I was looking for when I called them was sir, I'm sorry, that doesn't sound fair, $150 is fair for that project. Instead, their reasons are because their plumbers goes to school to do that. Things costs more than they used to. People go to Yale and Harvard don't charge $1,400/hr. We provided all materials so there were no material costs to them. Gas is $3.19/per gallon. This practice is unfair and wrong. I would be more than happy to pay $150 for the 15 minutes worth of work. That is still a lot and fair the work performed.

Okay, stupid me to approve the amount before they started WHEN I DIDN'T KNOW IT WOULD ONLY TAKE 15 MINUTES. That still doesn't make it fair. It's still wrong.

I called Maplewood Plumbing to come out to repair some gas lines that our gas utility provider found while doing a line pressure test. They were very professional and upfront of the costs over the phone, giving me their hourly rate and the cost of an onsite inspection. While I'm sure it was competitive, at $159 for the first hour before any actual repair work would be done, I have decided to search else where, they did nothing wrong hence the 5 stars, just thought I would let others with a similar job need know of the approximate cost prior to calling, to aid their search.

They were so kind, came within an hour of my
plumbing emergency.  He wore booties to keep my house clean. He could have sold me on an expensive fix but instead did what needed to be done which was clean a dirty ignitor on my water heater.

Update: figured out the discrepancy with the pricing and the company was proactive in trying to remedy the situation.

Maplewood got a plumber out to the house ASAP when I had a plumbing emergency.  It was a little pricey ($219 for one hour of service) but it was emergency service and I think that included some parts. The plumber was not the highest-tech guy but he got the job done.

Update: The next day after posting this, the manager Crystal reached out to discuss my concern. She was very friendly and we had a good discussion. They ended up making things right, and I appreciate that.

Based on the reviews, I thought I was going to be in good hands. The gentleman who showed up was nice and respectful but I was shocked by the price. I submitted a request for an estimate using yelp and detailed my project thinking they could give me a ball park estimate. They said they can absolutely help me and would have a plumber come by and look it over before they give a price. I knew the estimate was $65 and that it would be waived if I ended up using them. Again, based on the reviews, I thought I was going to use them so shame on me for assuming their price for the job was going to be something reasonably close to what I was thinking.

I have an old shower tub combo that I am having the tile re-glazed in the near future but I wanted to get the old independent hot and cold valves replaced with a new shower mixing valve before the tile guy came. In the notes for the estimate on yelp, I stated the conditions of the wall and that it was plaster walls but it had an access panel on the backside, which I thought would be helpful. I let them know that I was going to provide the new mixing valve and trims. I didn't want them to patch any of the old holes either. I work in construction, so I felt pretty confident in my ballpark estimate of 500-600. But the plumber quoted me just shy of $1,200. Again, I had the materials already, so that was just for labor. Let's say their hourly rate is 120/hr, that's 10 hours to core a new hole in the shower wall, and plumb the mixing valve that I was providing. I just don't see it.

At the end of the day, Maplewood plumbing should let people know the ball park costs BEFORE they schedule an appointment.  I called 2 other companies today and they both gave me a ballpark estimate before scheduling anyone to come look at it.

The fact that I had to pay $65 and take time off work to meet the guy to give me a quote that was twice as much as what I was planning is very frustrating. For this reason alone, I do not recommend anyone doing business with Maplewood Plumbing.  

I'm going to submit this to BBB also, but just incase you were like me and used the yelp reviews alone, I thought I'd put it on here too.

Oh, and icing on the cake - I asked for a price to add a ball valve on my incoming water supply, just as a precaution for when the old one fails. The price for this was $450. That's a $20 part and MAYBE an hours worth of work.

Terrible Terrible Terrible. They have good reviews but obviously fell far from where they were. I had an appointment scheduled, received email confirmation, but when the day came no one showed or called. When I called them they told me they could not service me today but could not tell me why. Ashley, the lady on the phone told me to call after 4pm to speak to the manager. When i did i found out they close at 4. She was just lazy and didnt want to do her job. I have still not received a call back from the manager or anyone else. It has now been 3 days since i was supposed to receive services. Most unprofessional service company i have ever worked with. Avoid at all cost. Other options instead of being conned by this place.

Would give 0 stars if I could. They didn't fix the issue that we paid them to fix. With it being a basement bathroom we didn't triple check everything. Once we had someone living with us in the basement realized the temperature dial they were supposed to fix in the shower wasn't fixed with parts not even used to put back together. When I called they said it was passed warranty of the work and we'd have to pay for them to come out again to fix what we already paid them to fix. Waste of $345. Find another plumber that actually stands by their work. What a joke of a place.

We had our kitchen sink backed up last night and we tried to snake ourselves but to no veil. We called the Maplewood company next morning and they immediately send over Reginald within 1 hr the next morning. Reginald was very helpful and professional. He not only solve the problem but also explained to me the warranty and it was reasonable to us. We would definitely recommend Maplewood to our friends

I've been using Maplewood plumbing for years and they're always super reasonable, friendly, and on time. I can't say enough good about them! Had Dave Simpson this last time and he fixed what he could - gave great advice on the thing outside of what a plumber can do and was super friendly.

Nicole (the person that answered the phone this morning) was rude and unprofessional - it seemed like I was talking to a robot. She disconnected the call with me twice (I assume unintentionally) and put me on hold without asking permission to do so. She also began asking for demographic information without even asking for the purpose of my call. Very unprofessional. I told her I would pass because I didn't like talking to her.

I turned on the sprinkler this morning and noticed water gushing down the INSIDE of the basement window in our older home. After a sprint to the basement and 15 seconds of panic, I shut off the water to the whole house and began to look for a plumber.

I found the positive reviews for Maplewood Plumbing and gave them a call and they were able to come over in less than 45 minutes and make the repairs.   Will repaired the broken conection, added a shutoff valve for the hose bib and installed a brace to help  avoid the problem in the future. All within an hour and with some advice about how to handle a couple of other future projects.

We'll be calling Maplewood for our upcoming work.

Maplewood practices a bait and switch operation. They gave me a reasonable price, then changed it when they learned I was running out of time.  I needed the work done for a real estate sale. So the price went up and further up. I won't do business with a company like that.

Dave was very good at his job. He explained what needed to be done and gave us 4 or 5 choices as to what it would cost.  I was a little disappointed what it cost.  (We had a lower bid) with another plumber but they couldn't come out right away. Still in all, dave did a great job and it was worth it.  Would hire them again.  Den

Two visits and more than 400$ for changing a small replacement in my shower. More than a month of waiting to fix something that took 10 minutes of work. I don't recommend this company

Can't respond regarding quality of service. They came out in a timely manner to look at the job to provide a bid. Two weeks later and several calls to follow up, no response. I'm glad business is good, and maybe the job wasn't very big, but any response would have been nice. Manners are free.

Requested an online appointment and was told there would be a $65 charge to come out and give me an estimate for a disposal replacement and a faucet replacement. If I went forward with the work the $65 charge would be waved. I then called to set up the appointment and was told the $65 was actually $95.
Technician arrived on time and was professional but I was shocked at the $698 estimate to replace a faucet and disposal. Maybe if they were supplying the fixtures but they weren't, I was.
Took the technician 2 hours so $350 per hour minus some plumbing parts I guess. Wish they could have given me an idea of how much they charge over the phone but I guess that would cut into the service charge fees they get when they show up and tell you how much its going to cost.

Outstanding Plumbing service. I had them replace old hot water line from basement to second floor bathroom. This required going into the walls, taking out old pipe, running new pvc hot water pipe (meets code and resists build up of hard water).  Very thoughtful execution, held to estimate, finished in less time than anticipated and very very neat.  I will be using them again for other anticipated plumbing and rehab work. PS they had to cut through original plaster walls. Only made small entries, easy to patch (which is my responsibility).  Will is estimator and owner, Scott is Master Plumber, but entire crew is 5 stars!

FYI- FYI -Very disappointed we were not told in advance about their pricing. Before you make an appointment make sure you ask about their tiered pricing. Upon arrival before starting the job everything you scheduled for install/repair is shown to you on an iPad. There are levels of pricing from Basic to Platinum. We needed a bathroom faucet installed- the basic price was $240 up to over $800 at the top tier. We have never paid that much for a basic install. Next on the iPad was a kitchen faucet that was close to $1000 to install. You are required to pick one of the squares  for each install/repair choosing from Basic (lowest) to Platinum (highest). This makes no sense to pre-chose your payment. We aren't the plumber and we would not know if we needed new lines or other issues, but Maplewood Plumbing  wanted us to chose a payment level before the work began. Not quite sure why anyone would pay in advance for any tier just to make sure the lines might need to be replaced, etc. Isn't that a plumber's job to evaluate the issue then price? Not have you chose a tier and prepay for something you don't need? We felt this was not professional and shady. We called another company and got all our work done in a timely manner at a 2 man hourly charge. We knew exactly what we paid for.

When your kitchen sink is backing up into your shower you are a little desperate to get the situation taken care of. I had also called them for this issue a year ago (literally one year and 4 days to the date) and both times they were there quickly and resolved the issue.
I'm not sure if other plumbing companies do this as well, but they had a record and notes of what was done the last time so that the second time it happened the service tech was able to pin point where to start and fixed it in no time!
My only reason for 4 stars instead of 5 is that I feel it's a little pricey at $170 just to get someone over to look at your issue. That includes whatever they can get done within one hour. Luckily, both times it was resolved in under an hour so the charge didn't exceed that. That being said, I have no other pricing to compare it to because I was so happy with Maplewood Plumbing the first time I didn't hesitate to call them again!

I called them on a Sunday and while they were booked and couldn't come out at the last minute, the plumber on the phone listened to my problem trying to install a shower kit and walked me through some steps to figure it out. He then gave me the names of a few other companies that may be able to help. What a genuine, friendly businessman. I'll call them when I need help again.

Our water heater went out on the weekend and we waited until Monday morning to call hoping they could fix it ASAP.  Not only were they able to send someone at 8am, but it was up and running by 4pm!  The delay in the middle was all because of Whirlpool (under warranty - only 2 1/2 years old!).  Our plumber, Will, did an amazing job of dealing with them for us to get parts.  He even replaced a few other cheap parts on the water heater as he was putting it all back together.  Awesome!  It's our second time using them and I would recommend them for any plumbing need!  They've been wonderful both times.  A+

When we first started renovating our kitchen last summer, we had a plumber come out and disconnect all of our plumbing and gas to the kitchen and do some permitted work to replace our illegal stack. I wish I could remember the guys name, but he was super nice, did all of the work for less than $600 and only took a few hours! We are doing most of the reno ourselves so I really appreciate it when someone can offer advice on how we can do some things ourselves and what to look for when things go wrong. I couldn't have been happier, we are still not done with the kitchen, but you can bet I'll be calling them back to hook everything back up when we are done!

You never know what you're going to get when you hire out.  But dealing with Maplewood Plumbing was a great experience from finding simply on Yelp and how fast they replied to each and every touch through to finishing jobs.  They are professionals all the way through.  I hope I don't have another plumbing issue, but if I do, they will get the call.  Special thanks to Dave who really explained what he was doing and got the job done perfectly.

Have used Maplewood plumbing & sewers several times to update our laundry room and fix some serious plumbing issues with our 100 year old home.  I have always felt safe and comfortable with all the service personnel that have come to our home, especially Will and Aaron.  The staff I spoke to on the phone were kind and professional, especially when I was getting a little overwhelmed and probably a little rude because I was dealing with surprises with our plumbing and moving homes.  Prior to our services, I always got quotes from other plumbing businesses and I thought that MPS provided the best service for the money.  Will use again.

Maplewood Plumbing is honest and thorough. As good as it gets. We've used them twice and would highly recommend.

Completed the requirements in a militarily efficient way. My third experience with Maplewood Plumbing and they have consistently provided superb service.

We've used the Maplewood Plumbing guys for several repairs around our old (105 yr) house and they've done great work on everything. The house has all sorts of plumbing improvements over the years and they can work with it all. They always arrive on time, they answer their phones (this is surprisingly hard for other pros in town), and stay on budget. I bug them with all sorts of questions and they're happy to answer them and explain how it works.

This is my first yelp for a plumber, so I have to admit this feels a little weird, but I completely recommend them.

My sinks backed up and I looked around for plumbers on yelp. Maplewood plumbing responded immediately and within 20 minutes a plumber came and cabled the pipes underneath my sink. I think it was luck of not having anyone else schedule that morning or I was next in line.

Pros:
-the plumber was very polite, respectful, and professional.
-he explained what he was doing so I could understand and keep my landlord informed.

Cons:
-the approach didn't solve the problem. My sinks backed up again and he suggested going through the main line. I told him to wait since I had to get authorization for that from the landlord.
-so I was out $239 without resolution of the problem.

This is why I gave it 4 stars. Another plumber came out the following day and did the same thing to the pipes and the sinks finally drained. I believe if the plumber from MPC had kept working at it, it would have resolved the issue. The second plumber had the LL's permission to go into the main line so he cabled again down there to be safe.

I know it's a really old plumbing system with so much crud in it and you walk in not knowing what you will encounter as a plumber. I appreciate how I was treated, the company responsiveness and I just wish they had been able to resolve the issue for a little cheaper. $239 is steep when it doesn't get resolved.

Had a main floor leak that was making into (of all things) a lighting fixture in the basement. Fliiped the breaker and called Maplewood.  James showed up and was the model for fast friendly and efficient. Would recommend these folks anytime!

We had Brad come and disconnect our sink/garbage disposal/dishwasher then reconnect after our countertops went in.  Service was very professional and efficient and Brad did a great job and was very courteous.   Even when calling to pay, I spoke with a woman, Nichole I believe, who was very friendly and provided great service.

Overall quality of the work and personal were great and price was fair - highly recommended!

Great service! I called them to install my gas dryer. Brad arrived promptly and completed the install. It's been over a month and there have been no issues.
I would call them for any future plumbing needs.

My leaky faucet was fixed so quickly I was impressed. He did it so fast I asked if he would look at a gas line and he did! I will definitely call on them for my future needs.

I called Maplewood Plumbing based on good reviews I saw on Yelp and Google.  I called to arrange an estimate and Janice was very courteous on the phone.  The plumber, Will, arrived a few days later and gave me an estimate which was acceptable $700ish and I wanted him start the work ASAP. Over the weekend Will had an emergency (which I know happens we all have personal lives and I hope everything is ok)....but my problem is the next plumber, Brian, who came to look at the job before starting the work and quoted me $5000!!   This resulted in me seeking another company, which by the way did the job for $740.  
In summary: Will seemed very knowledgeable, nice, etc...Brian however I believe was trying to squeeze $$$ out of the job.

We had a sewer backup over Christmas in our downstairs shower and Maplewood went above and beyond helping us get it working again.   Steve was our technician and was one of the most helpful and professional folks we've ever met.   We were in terrible situation of having no working plumbing, with company in town, and he didn't stop until things were sorted out.   I really can't recommend them enough and would never consider calling anyone else again.  Prices are fair and service is top notch.

I bought a water heater in June 2015 from Maplewood Plumbing for a rental unit I own.  My tenant called me last night to say he was not getting hot water.  I contacted Maplewood Plumbing late last night, and this morning, Will came out to address the problem.  It turned out that the heater was set to the wrong mode, and Will turned it back to the correct setting. Though it was an easy fix, I am impressed by how quickly Will addressed the problem.  He even emailed me with status updates along the way. From the beginning when I got the quote for the heater thru today's issue, I have received top notch service from this company. I highly recommend!

I needed some serious plumbing done at my new construction home. The builder was horrible and negligent. We had three sewage leaks within the first month. I had several companies in to give me bids and most of them didn't even know how to fix the problems. But Will from Maplewood Plumbing knee exactly how to fix my issues. Will is a plumbing genius, no joke. He was also very fair when it came to price. If you're desperate for some real plumbing help and a permanent solution this is the company to call.

No one ever wants to have to hire a plumber but I will say I spent a lot of time researching on Yelp as well as Angie's List.  I called Maplewood Plumbing & Sewer and I am VERY happy with their customer service as well as the plumber that came out.  I never felt rushed or pressured - I was not 'upsold' on anything.  He was actually available to come out earlier than planned which was nice and he left no messes for us to clean up.  He showed me what issues we were having and showed me the old pieces and explained why they failed. He answered all of my questions I had and was never annoyed by my questioning the parts or processes.  He got them all repaired and was not slow by any means.  I've owned houses in three states as well as an apartment building and I've never had a better plumber before than Robert at Maplewood Plumbing & Sewer.  We will DEFINITELY be using them in the near future as we need a new hot water tank.  Sure we could go with whatever 'installer' Lowe's or Home Depot provides but we've had really bad experiences with their contractors before and are soured on them.  This is a real plumbing company that knows code and does it correctly! Our old 60's house had some issues with a copper line being reduced between the floor and the bottom of the cupboard from 1/2 to 1/4 and it was at an angle so it wasn't even a straight new drop in replacement stem - it was zero challenge to him and it would've taken me all day. I've had to clean up after contractors before and Robert wore work boot covers and didn't leave doors open and like I said, cleaned everything even the rust under the faucet before he installed the new one! I have no doubt we will get the same quality service when we use them again.  Unlike many competitors they actually emailed us an ITEMIZED list of everything they did and what each cost was.  I also asked for an estimate for the new hot water tank and they had it emailed to me within the hour after he left for the day and this was a Friday afternoon.  So skip the rest of the plumbers and hire these guys.  You will be glad you did! He even found problems we were about to have that I was unaware of and showed me a cracked metal nut - the only thing preventing a major leak was years of gunk and pipe build-up.  Saved me a future flood on my kitchen floor!  Thank you Robert!!!  We will see you soon!  He was able to swipe our card on his ipad right away and we even emailed photos of some of our issues to the office before the appointment - so he never had to leave to 'go get parts' which we've experienced many times with folks like Sears who seem to always come unprepared.

I used Maplewood on Mon 1/15/18 to clear a sewer line back. Dave arrived at the scheduled time with the latest technology. Not only was my sewer issue resolved, he also (1) provided show-n-tell throughout the entire experience and (2) determined the root cause of the sewer backup. All-n-all, Maplewood wasn't the cheapest experience but, it certainly was the most rewarding and customer focused. I would use them again.

We asked help from Maplewood Plumbing about our plumbing issue.

APRIL 10 - a drain technician was over to check the issue and was told that a drain technician and plumber needs to be over together to fix this issue so it had to be rescheduled.

APRIL 19 @ 0830 was the rescheduled date. Two plumbers came over and we were told drain technician needs to be in here FIRST so they can check if there's nothing clogged up / if something needs to be drained, and that they have to camera in the pipe so they left and told us that they'd come back in the afternoon. The drain tech came over and told us that he flushed the pipe and we were told that there was NO ISSUE with it.

The two plumbers came back and started working on the kitchen sink for about an hour. During this time they were both confident that they could repipe and get the sink to drain. After they finished, they tried to drain the sink but was unsuccessful. They once again took the pipes apart and reassembled it back together. Tried to drain the water, but was once again unsuccessful. After this, they said that the pipes NEEDED to get a a camera through so they can see what is causing the clogging.

This is when the problem starts. You tell us that you were confident that you could drain the sink but couldn't. You tell us that the pipes NEEDED to have a camera through them. Wasn't that the point of the drain tech? That's what we called you guys to do, but he did not use a camera. He just flushed the pipes with water. You later then told us that the kitchen wall needs to be knocked down to fully see the cause of the problem.

After this, we were told to pay charges for the services worth $665++. Services that weren't completed or fixed. In their documentation, they put FLOW IS RESTORED which is a complete LIE. We still had to deal the same issue after they left. They would try to collect money on something that wasn't done at all! Completely UNETHICAL.

The work performed was very good.  The problem I have is with the cost.  Initially my cost was $169.  I ended up paying $859.  I turned off the main shut off valve so the plumber could fix my kitchen sink.  He said that water was still dripping and I need to turn it off more.  When I turned it off more the valve broke.

At this point I should have been giving options of the cost.  I was not giving any cost.  After he spent 6hr working he gave me a $859 bill.  He said it was $130 an hour plus parts.  This should have been explained to me upfront.  Lets suppose I did not have the money.  If I knew the price I would have called around to find a better deal.  The average cost to replace a water main shut off valve is $150.

Always ask upfront how much it will cost.  Get a verbal or written estimate before any work is done.  I am grateful my kitchen sink is fixed but I am pretty sure I was over charged.  The ground was frozen and we had to dig with shovels to find the shut valve from the street.  That took a little time.  But there was no transparency in the cost.  I think he told me to turn the shut off valve tighter because he knew it would break.  My old valve had a big section of copper that he took with him.  I know that was worth $10 or more is scrap but I did not say anything.

The plumber was professional and did a good job but he was not transparent in the cost.  I know I could have gotten a better price.

I think this is a descent company but I will not be using them again.

Steve came to assess our sewer and drains in the basement.  He could not have been more professional and informative.

Maplewood plumbing is the best, they scheduled my job in a timely manner and replaced my stack and all of the pipes that was connected
to it. The plumber came the morning of the scheduled day and was finished, and throughly cleaned up by evening.They even installed a new toilet that I had purchased as a bonus. Compared to some of the other bids that I received, Maplewood was priced very fairly.

Called them for a bathroom faucet replacement. Found them to be responsible, professional, and friendly. The young man that came did an outstanding job. He took the time to do it right and fixed a couple of other issues. Really happy to have found a go-to plumbing company I can trust.

I've had 3 good experiences and one that could use improvement with Maplewood Plumbing, but overall, I'd still recommend them. They fixed a slow leak in a bathroom on one trip. They redid a line to a humidifier on another. Finally, they redid a bunch of stuff in the bathroom as we redid some fixtures. I was very happy with the first two, and happy with the third, except one small aspect was missed. I didn't know til I went to finish the job; the tub spout should have been threaded and it wasn't. I called back and asked for the job to be done - was told that it would be a lower price as a continuance. The task was finished today but still cost me another $130.

No issue paying people for their work, but I'd given the guy all the materials and said it needed to work. I didn't call it out and he didn't notice, so it's on both of us. However, 15 minutes of work today to fix the issue seemed expensive at $130.

That said, they're reliable, clean up after themselves, and do good work. Much better than many other plumbers I've used.

I couldn't have been happier with the service I received.  

I needed a gas line moved during a DIY kitchen remodel.  I called them a little early in the process, and they gave me the sound advice to have the cabinets in place and the range on hand so that they wouldn't have to redo the work if I told them to relocate the line and it ended up being slightly off from where I needed it.  

In the end they ended up saving me multiple service appointments.  They also worked within my build schedule so that everything was done when I needed it to be.

Overall, I found them to be very courteous and professional and they've definitely earned my business should I need plumbing work in the future.  I'd also have no problem recommending them to anyone I know.

Will was fast in response and his first solution worked wonderfully. He definitely knows what he's doing.

Easy to schedule, provided estimate and stuck to that estimate when work was completed. Had a issues later different from original, they were available and prompt. Home needed total plumbing.

We had our water heater replaced today.  I chose Maplewood on the strength of Yelp reviews and was not disappointed.  Margie (in the office) was very helpful and on the ball.  Brad, the plumber, was courteous and professional.  He realized the initially-delivered tank would not fit in our space and quickly ordered a new tank and installed it the very same day.

The price seems reasonable compared to other places I called.  $1087 all inclusive with disposal and permit.  Their standard tank is an AO Smith Promax 100, per Margie.  Not sure what the shorter squatier version is that they installed instead, but it was done at the originally agreed-upon price.

I will definitely call Maplewood again for my next plumbing disaster!

They were pleasant and responsive. The only reason I did not give them 5 stars is because I was hoping that they provided an explanation of the CAUSE of the problem.