John's Sewer & Drain Cleaning

Had a great experience with these guys. We had a backed up drain pipe that was beyond what I knew to take care of the issue. John's was able to schedule a visit the same morning I called. Kris showed up and went through some of the same steps I had done just to make sure before diagnosing that the issue was more than likely an ice blockage.  He was able to help us out with resolving the issue while teaching me something in the process in case the issue popped up again.  He wore booties to keep from tracking dirt and snow into the house, and even had coverings on the dolly so it wouldn't track anything in as well. All in all we were extremely satisfied with the service.  The rate was competitive.

Thanks again Kris. Appreciate the help and the knowledge you shared.

**Update: after posting this review I was contacted my management and reimbursed to replace the bottom of my cabinet. I'll update my review to a 3 star from a one star because my cabinet is being fixed but I still believe this mistake shouldn't have happened in the first place and did cause an inconvenience on my part and my cabinet won't really ever be the way it was. **

I had a clog in my kitchen sink about 2 months ago. They came in and took apart the plumbing under the sink and couldn't find the clog and put it back together and went to the basement and found the clog down there. That was all great until I realized a few days ago that the kitchen sink has been slowly leaking the entire time (I don't often look at my plumbing unless there is a clear issue and haven't touched the plumbing since the technician was out) and now the cabinet beneath the sink is completely waterlogged. I spent hours trying to look up videos trying to figure out how to fix the leak only to find out that the guy who came out just didn't put a washer back on the pipe to seal it so water wouldn't come out. This happened the day before my one year wedding anniversary and on a Sunday. I called and the tech guy seemed really sympathetic but also told me he wouldn't come out that day because he didn't have time and wanted to check with his manager who was supposed to be returning to work that Monday. He told me he left a message and the manager still has not called me back to follow up to try to resolve this issue. I feel it is pretty unprofessional to miss something like a washer and now my cabinet is ruined and I had to fix the leak and go buy a new washer (who knows what happened to the old one) and YouTube how to fix the issue myself. Granted I'll admit it was not that hard of a fix but replacing the cabinet will be a huge one and a pretty large cost of money on my end for the mistake of a company that could have easily been avoided. Sure I should have maybe checked more frequently to make sure there wasn't a leak after the technician left to avoid it taking me this long to notice but I also didn't think that I should have to check my plumbing regularly when I paid for a dI'm disappointed that no one has bothered to try to fix the issue and I will certainly not be recommending this place for business with how much damage was unnecessarily caused to my home.

I had a really good experience with John's Sewer and Drain Cleaning.  Scheduling was quick and easy.  Mitch, the technician, was courteous, so thorough and professional.  He ran the line three times and completely cleaned up the area around the drain after his work was completed.  I will definitely use this company again and will ask for Mitch.  I highly recommend John's Sewer & Drain Cleaning.

This is the same organization reviewed as a Minneapolis business, with the blue oval logo.  We've used them twice and highly recommend them.

WHAT A GREAT EXPERIENCE!

We called John's at this morning to come and fix our blocked sewer line.
We were told they could make it today and someone would call.  Clint called at about 1pm and said he would be there by 2:15. He was.  Clint took the time to explain everything that he would do and what the price would be for each task.  No surprises.  While he was working he called me downstairs several times to show what he was doing and what the result was.  Clint went out of his way to make sure that I understood exactly what he was doing.  At the end after clearing the clog which was right at the street, he explained all of the options I would have moving forward.  It was cleaner after he left than when he got there.  I have never felt as comfortable writing a check for a service person as I had with Clint.  I would recommend John's sewer and Clint for anyone that has any sewer or drain issues.  Request Clint.