All Climate Mechanical

On Sunday, my hot water heater went bust. My husband and I called around to a few places and we landed with All Climate to do the job.

The whole experience was A+. Admittedly I can be a high maintenance customer at times, especially when the expense is high. I do a lot of research ask a lot of questions, have lots of doubts and can be indecisive.

They were so genuine, flexible and understanding. On top of that they installed my new hot water heater today. Quick, reliable, great work, great price and great professionals. I absolutely recommend this company for your plumbing needs. You can't get better service.

My parents who are in their 70's had contacted them because their air wasn't working. They came out and looked at it and then left my parents tried contacting them and no answer! So we had called a different company to come out and when they did they found out that they ripped the entire control panel off ( which they could get a lot of money for) and now my parents have to come up with thousands of dollars to replace what they had stolen!! I can promise you this will catch up to them and when it does there will be no more all climate control company!! BE CAREFUL AND DON'T LET ANY EMPLOYEE TOUCH ANYTHING OF YOURS! The BBB WILL NOT BACK THEM UP SO THAT TELLS YOU SOMETHING RIGHT THERE!!!!!

I had my furnace replaced several months ago, under Home Warranty, by All Climate Mechanical, and I have to say, I was not happy with the result.  The only redeeming quality was that the two kids who came to install it were fairly nice, and seemed to care.

On the down side, they installed the furnace without replacing any of the out-of-code parts attached to it (illegal), didn't have it inspected afterward, and left me with several code violations and a potentially dangerous in-line vent contraption that every mechanical contractor since then has told me I need to get rid of, and they should not have left.  On top of that, they couldn't figure out how to get it hooked back up to my Ecobee Thermostat, and while they were trying to get it figured out, the office called and told me they had to leave because they had another job to get to... so I was left to figure out how to get my furnace back on by myself.  Also they used foil tape for pretty much everything, which seemed a little shoddy (some of it came off a couple weeks later).

Fortunately, most of this was paid for by the home warranty, but it's not what I'd call 5-star service.

Incidentally, the bill also didn't make a lot of sense:
Total - $860.00
HO pay - $325.00
CCHW to pay - $760.00

...Maybe that extra $225 was supposed to be for the inspection? ;)