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McCarthy Plumbing

McCarthy Plumbing

Plumbing Service
22087 Outer Dr, Dearborn Heights, MI 48124

Reviews


Mical B.
Mical B.
12/15/2018
Had a pipe burst in our kitchen ceiling. McCarthy sent a plumber to our home within 30 minutes of calling. Darryl the plumber was professional and sociable and a pleasure to have in our home. The work was fast, solid and the price was fantastic. We will use McCarthy for all our future plumbing needs. Excellent customer service, excellent work and excellent price. We could not be happier with our selection.

Teresa K.
Teresa K.
1/23/2017
Wow!  These guys are rock stars in my book!!   Called this morning to have someone come out because a pipe between our first and second floor was leaking. They were able to come at noon and job was completed by 2pm!  Cost was very fair, and Daryl even swept up after himself. Highly recommended!!

Matt T.
Matt T.
2/17/2021
Used them a few times before, with no issue. Don't know if they've had an ownership change or new management, but, the customer service I got from them this week was bad enough that I won't go back. They may still do good work, but, I didn't end up using them because of how rude they were. Business so good you don't have to be courteous to people?  Good Luck!  It will catch to you in a hurry.

Jerry S.
Jerry S.
12/14/2020
Terrible service, awful customer service.
Had my main line snaked and within a few weeks it's backed up again.
Plumbers came out and spent 10 minutes onsite (seemed really fast) and drain was fine when they left. Within 3-4 weeks it ran a little slower and slower. We are now 6 weeks out and I have sewage backing up in my basement.
Warranty expired at 30 days. They want to charge me to do it again.
I have my drain cleared once a year and have no issues in between.
These guys won't stand behind their work after 44 days.
I'll pay to have it done again, I just won't pay these guys.
If you want it done right, don't use McCarthy Plumbing.

Angela G.
Angela G.
06/11/2015 12:00:00 SA
While Mc Carthy may have had a good reputation in the past for their plumbing work, their receptionist is rude and unhelpful.  Twice in the past three weeks I left a message with someone regarding plumbing work I wanted to schedule; both times I was told Linda would call me first thing the next morning.  Linda never called me.  When I called her, she was curt and not at all helpful.  I hope this company has enough business that they can afford to turn away and offend potential new customers.  They are apparently riding on their former reputation.  I will not call them again.

Jim B.
Jim B.
08/02/2018 12:00:00 SA
My family has used McCarthy for two jobs so far, and will continue to use them and refer them for all future plumbing jobs.

They have a wonderful and friendly staff,  who get back to you promptly with answers to any questions or needs you inquire about.

In the office, Linda is very helpful and always gets the customer info to the workers in the field, so they can respond quickly to the customer.

Daryl, Mike, and Kevin have been to our house to make repairs, and they did a top-notch job on fixing the problems quickly and correctly.

I have also had the pleasure of talking with Jerry. He gives honest and insightful feedback on all questions/concerns that I may have. He won't end the call until he knows he has answered your questions. Very thorough and knowledgeable, and he will give you the info you need to make the best decision for your home needs.

I highly recommend McCarthy Plumbing.

Renee S.
Renee S.
6/21/2021
Showed up on time, prompt, courteous, reasonably priced, fixed a broken outside faucet in no time. Would definitely recommend and use again.

Todd D.
Todd D.
10/07/2018 12:00:00 SA
McCarthy was like the keystone cops of plumbing for our new construction. Omitted connections on our water softener left a salty spray all over our furnace and water heater. The shower hardware was installed incorrectly and the tiling had to taken down. It still leaks. Toilets were loose and rocking. No follow up. Overall, pretty shoddy and wouldn't use them again. Hire at your own risk.

Kate M.
Kate M.
12/22/2017
Called them Thursday afternoon, plumber was out on time early Friday morning. Very nice and efficient. Issue fixed. Very reasonably priced. Great service.

Rick M.
Rick M.
05/04/2021 12:00:00 SA
Needed to replace exterior hose faucet and corresponding interior shutoff due to valve leaks.  Great job and done efficiently with no mess at a reasonable price.  New shutoff has a drain valve so I can easily drain the line between the shutoff and the exterior faucet for winter.  

Scheduling was a little strange in that they couldn't offer a specific service window, but I called one day and the work was done the morning of the next day-- no issue for us as there was no emergency.
Have used McCarthy before and they'll be my goto for the next issue.

Abraham A.
Abraham A.
09/01/2016 12:00:00 SA
90$ travel time not including work or quotes
If they're stuck in traffic for 45minutes THEY WILL STILL CHARGE YOU!!!

Jamie D.
Jamie D.
1/26/2013
Amazing. A company that arrives when they say they'll arrive. Does the work they say they'll do at the price they promised. It sounds like an easy formula for success, but McCarthy Plumbing are one of the few companies left doing it the right way. Highly recommended.

Phred N.
Phred N.
07/05/2016 12:00:00 SA
We called McCarthy in December of 2015 to replace a tub faucet / diverter. Then we called again in June of 2016 to replace an outside anti-freeze spigot. Both times the work was done quickly, professionally, and at a great price. And both times the plumber that did the work was Daryl. Very friendly, very professional, and a good guy. I would recommend this company to anyone.

Samantha K.
Samantha K.
05/07/2013 12:00:00 SA
We needed a shutoff valve replaced, and they were able to come out and fix it within a few days. They charge $80 per hour but were done in less than an hour. They seem to be very reliable and would definitely use them next time!

Ken W.
Ken W.
03/05/2019 12:00:00 SA
We have used McCarthy at least 5 times over the years and will continue to do so. Our hot water heater decided to quit working over the weekend, which is not fun when it is 10 degrees outside. I call McCarthy yesterday at 8:30 AM to ask them to come out to replace our water tank. Daryl showed up with the new tank at 10:00 AM (as promised) and he finished the installation in only about an hour. Daryl was extremely efficient and friendly. He left with the old tank and cleaned up the area so that no one would be able to tell that any work had been done.

Needless to say, my wife and I are very happy to have hot water again and we always recommend McCarthy Plumbing to our friends and family!!!

Jennifer H.
Jennifer H.
04/11/2013 12:00:00 SA
Very friendly receptionist at the office and very friendly plumber.  We had a leak in our bathroom on our 2nd floor.  The supply line was plastic and he replaced it with stainless steel because the plastic line had split.  I was expecting an astronomical bill for some reason.  It was 95.90.  He charged 80/per hour for work and then 15 for the materials plus tax.  Very quick work and came out same day, maybe an hour or two after I called the office.

Nadia K.
Nadia K.
3/25/2017
He and his partner came to my house did not take their shoes off (as we all know is a must, or wearing shoe covers). And stained my carpet and got my tile dirty.

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