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Drain Doctor

Drain Doctor

Plumbing Service
Nashville, TN 37216

Description


Sewer & Drain Cleaning,Video Inspection, Water Jetting Fast 24 Hour - 7 day service

HISTORY


Established in 1993.
Began serving Nashville and surrounding areas in September 1993

ABOUT BUSINESS OWNER


Began Drain Doctor September 1993

Reviews


Chris L.
Chris L.
7/18/2023
Had an excellent experience with them. They were able to get to our house very quickly and were communicative the whole time. BJ was our tech and he did an awesome job. I also found the pricing very reasonable. They were actually the second plumbers we had at our house to fix a problem. The first plumbers from a different company did identify a problem, but was not able to resolve it fully and the blockage happened again within 24 hours. Drain Doctors is definitely a company I willuse any time for any type of drain repair issue.

Jeremy L.
Jeremy L.
11/23/2022
Our son flushed some toys down the toilet. I tried getting them out on my own, but to no avail. Drain Doctor came and cleared them out in no time. Would recommend/use again.

Shawn R.
Shawn R.
10/10/2020 12:00:00 SA
I manage the maintenance for 170 rental units in Nashville.  We used this company to unclog a drain.  On the first attempt, they failed to clear the drain.  They came back a second time, but this time, the employee broke through the pipe.  He was flowing water through while snaking, causing the broken drain to leak through the ceiling.  Once he realized his mistake, he packed up and left, appearing to be in a rush.  The tenants upstairs and downstairs all said he appeared to be excessively rough on the pipe.  Here is the catch, they still charged us even after still failing to clear the drain on the second attempt, leaving us with a broken pipe, clogged drain, and ceiling damage.  They denied everything that the employee said to the tenants, refused to repair any damage, and refused to refund the money for failure to complete the job we were being charged for.  I ended up personally fixing the pipe, clearing the drain, and fixing the ceiling damage.  If you need a drain cleared, I would recommend reading all of the negative comments.  There is a very clear trend (unprofessional, didn't finish the job but still charged, won't guarantee work). Proceed with caution! My recommendation is to find another company.

Robert H.
Robert H.
6/16/2023
Two sinks in master bath were draining slowly. And if faucet ran water long enough in one sink, water began to back up into other sink. BJ of Drain Doctor expertly and fairly quickly cleared the line/pipe.
I also had him look at drain pipes in our basement where we've had a frustrating problem of an overflowing vent pipe. He made a couple of astute observations and suggested a remedy that a plumber or two had not.
Cost was very reasonable for the service.

Matthew M.
Matthew M.
10/17/2018
These guys were awesome. My regular plumber was out of town and I had a bad leak I needed diagnosed In a hurry. Drain Doctor delivered! The floor boards beneath my bathroom were dripping through the basement ceiling and I couldn't figure out where the leak was coming from. Bathtub? Sink? Toilet? After my initial call, Drain Doctor was at my house in less than an hour. Gary was great to work with and did solid work. I will definitely be calling them again! Thank you Gary & Drain Doctor!

Gordon S.
Gordon S.
01/05/2019 12:00:00 SA
After calling our warranty service, and having 2 of their plumbers fail, I called Drain Doctor.  He cleaned the drain in 10 minutes.  However, problem reoccurred next day.  I called them back.  They promptly sent the tech back out.  He approached the problem from another location and fixed it.  No additional charges.  I felt like I had gotten 2 services for 1 price.  Very professional and courteous.  I hope not to need help again but if I do I'll call this company.

Heather P.
Heather P.
02/08/2021 12:00:00 SA
Dustin from Drain Doctor did a great job.

I had called ARS for a routine repair. They came out twice and couldn't fix it then gave me an estimate 3 times as high and then suggested replacing the whole main drain for $7000-9000 dollars to save me the $650 dollars on a temporary fix they could not guarantee.

I knew that the pipe was fine and decided to go somewhere else. Dustin came out and fixed the problem for $140 dollars!! He was on time, professional, helpful, and super nice. He said my pipe was fine and it did not need to be replaced and guaranteed his work. Drain Doctors are a good and honest company with qualified professionals who won't try to up sale you some thing you don't need.

Gil G.
Gil G.
08/09/2022 12:00:00 SA
I had a nasty clog down the line that I had been struggling with for 2 days.  All of my attempts to clear it were futile.  I remembered seeing the Drain Doctor truck in my neighborhood one day.  I quickly looked up some reviews and then gave them a call.  There are no telephone prompt mazes to navigate, no elevator music, just a polite lady answering the phone.  

Dustin came out and cleared the clog with relative ease.  Very nice and professional.  He insisted that he clean up everything, even the mess I left, even though I told him he didn't have to.  And the biggest surprise, no upselling!  Though $130 was my price...your price may be higher or lower.  Make sure you got check or cash on hand.  No credit cards accepted.

Forget the overpriced Happy Faced people, the Drain Doctor is the only Doctor your drains need.  Great service. great people.

Tabatha S.
Tabatha S.
2/19/2019
When something goes wrong in your house, you dread the whole experience. When can you get it fixed? How much is it going to cost you? Drain Doctor puts all those worries to rest and has excellent customer service to go with it. Response time is awesome, price is much more affordable than other places, work is done well the first time, and the staff is personable and professional. Can't say enough good things!

Chelsea R.
Chelsea R.
6/23/2020
Quick, great diagnostics, SUPER HELPFUL. Saved us a HUGE headache and not to mention a cost savings! Showed up right on time! Great local business!!! Thanks Drain Doctor.

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Mon Open 24 hours

Tue Open 24 hours

Wed Open 24 hours

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