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All in the Family Plumbing

All in the Family Plumbing

Plumbing Service
12218 Jones Rd, Ste D 119, Houston, TX 77070

SERVICES


Reviews


Patty W.
Patty W.
2/22/2023
Just had a water heater installed fast service reliable professional !!!!! Great service highly recommend

Michael L.
Michael L.
8/18/2022
I appreciate everything All in the Family Plumbing has done to help us remodel our home.  They are fair and honest.  Great pricing as well.  I would recommend them to anyone who is looking for a great plumber :)

Carolina S.
Carolina S.
12/01/2020 12:00:00 SA
I cannot say enough good things about this company!!!

I was having low water pressure issues and I called them to come check it out.

He out and was very efficient at addressing the issues, he unscrewed all the faucets that were having issues and found them all clogged with Sand!!

He explained that the manufacturer would replace the heads at no charge.

I will definitely use and recommend them to anyone that needs a plumber!

Tim L.
Tim L.
08/05/2022 12:00:00 SA
I had a leak in my upstairs master closet there was a constant drip you can hear through the wall and also in my dowstairs office that was showing a water spot in the ceiling. I thought it was a pipe leak so went and shut the water to the house off and opened all of my water valves in the house to relieve the pressure this seemed to make the dripping stop. The next morning we saw on our nextdoor that All in the family Plumbing was highly recommended so I gave them a call and was told they were booked for the day but will try to fit me in the afternoon. When they showed up the issues was not my pipes but and overflow pipe for my A/C was clogged causing the P-trap to overflow down the wall. The cost was very reasonable and after the repair no more dripping. Thanks for your service and will highly recommend this buisness to anyone.

John L.
John L.
1/18/2022
I've had them come out twice lately, once to review a quick fix I put in to stop a leak from the 2021 freeze, and more recently to loosen a stuck water filter cartridge.
Always professional and I never feel that they are looking to take the money and run. I really feel that they care about repeat customers and long term relationships.
I highly recommend them.

Natalie D.
Natalie D.
4/28/2021
Unfortunately, I have to give this company a negative review which I truly hate. I love giving positive reviews, but I'm leaving this one in hopes that they read it and improve their customer service. I used them several years ago, never had a problem. However, I have tried twice now to get them out for a quote on a fairly big job and they no showed on us.. twice! I realize that everyone is busy because of the freeze and the first no show, after reaching out to them again, not them contacting me, they explained they were backed up and they were sorry they didn't come by. These things happen I know so I said no problem and got back on their schedule. They were supposed to come today so I texted their dispatch yesterday to make sure they were still coming by. They confirmed and told me to have a great evening. Great, I wait ALL day and no call or show. I texted at 5pm is anyone still coming by? NO RESPONSE. Very poor customer service. This tells me they are so busy they don't need any more business.. so my advice is to oblige them and seek service with another plumbing company.

Ron G.
Ron G.
12/10/2020 12:00:00 SA
Used several times a few years ago and they were excellent. Sorry to say this time made an appt, waited for 4 days till appt but they never showed up or contacted me. When I contacted them the next day, they replied that they don't service that area....
This is not the customer service I remember -

Stan M.
Stan M.
9/22/2021
I highly recommend this company. They were not the lowest bid for installing a new water heater but, boy am I glad I chose them. The brand new 9 yr guarantee water heater I bought from Home Depot did not work. This company did not charged more to take it out and install one I bought from them. Their total price was as low as other companies had bid for the same heater and one instillation. Nice courteous and efficient. Neat and clean job.

Bri H.
Bri H.
05/09/2020 12:00:00 SA
Too bad they have such good reviews - I wouldn't know since they don't answer their phone or return your call in a timely manner. Left  urgent message at 8a this morning - it is now 10:30 am with no return call. This is the second Saturday in a row I've tried to contact them with no luck.  They advertise 24/7 ??? Won't try them again.

Anita S.
Anita S.
12/28/2018
I woke up to a leak in my house this morning and decided to search Nextdoor for any previous plumber recommendations. After I saw several people recommend All In The Family Plumbing I decided to reach out to them praying for immediate assistance. Well, they answered my prayers and I now know why they came so highly recommended from so many people in the area. They promptly returned my call this morning, stayed in close contact with me throughout the day, worked me into their busy holiday schedule and fixed my problem in less than 20 minutes on site! I could not be more pleased with their service and will definitely use them again in the future.

Tracie H.
Tracie H.
8/24/2020
All in the Family Plumbing, best plumbing service ever.  They do their best to work you in as they are so busy! And rightfully so, they go above and beyond to make sure all is done right!!  They did a re-pipe job in my master bath.  They were on time, fast, efficient, friendly, and cleaned up! Price was very reasonable! Mark is a master and honest! Donna, best contact person ever! Thanks... y'all are great!

David K.
David K.
12/27/2018
I can't say enough positive things about our recent experience with
All in the Family Plumbing. We had one of our water heaters in the attic give out and considered using the same plumber we have used in the past for the replacement work. When we checked reviews of area plumbers and reviews posted by others, we decided to give this company a try.

From their initial visit to review the situation, scheduling the work and agreeing on price, and then their on-time completion of the work, we had only a positive experience. They also came by the house after the work was done to check-in with us and answer a few questions we had.

Top-notch work and customer service. All in the Family Plumbing will for sure be our go-to plumber for future needs.

Jj C.
Jj C.
1/15/2020
I called early one morning explaining that my water heater sprung a leak during the night, and was 100% positive that I needed a new water heater due to its age. I expected to set up free quote, and expected it to occur in the next couple of days and didn't really expect a same day quote, but as I explained to Donna the situation, she sent her son right over to take a look, he arrived at my door in 15 minutes, I was really surprised at how fast and efficient everything transpired. He saw the heater and called Mark immediately as our water heater situation was very unusual, Mark arrived about 15 mins later and remarked that our heater was very unusual in regards to its size and placement.  They immediately decided to disconnect it and reconnect my water so that we could have running water and no worries about a water leak or gas leak while we decided on our options.  This was no easy task, but they did it without hesitation so we could stop the leak and have running water. They were honest and thoughtful in explaining our options with this unique situation.  I was very impressed by how helpful they were,as you just don't see that a lot anymore, after they reworked the lines, they gave me quote on the spot and didn't rush me to make a decision.  I spent the next few days researching and asking Mark some more questions.   We went with Mark's recommendation and they installed our tankless heater, they arrived right on time, and did an awesome job!! They were able to get out our old water heater from a tricky spot and hauled it off, that in itself was impressive, as it was almost an impossible task. We are really impressed and thankful for their services. We will definitely use them again for future projects or needs and will recommend them to family and friends, thanks All in the Family Plumbing!

Sabrina W.
Sabrina W.
8/22/2019
This is an update to my previous review of All in the Family Plumbing. I received a call stating that they threw the filter system away that was removed from under my sink as they did not know that I wanted to have my parts. Because this happened, they purchased a new reverse osmosis filter system and it was brought to my home. I thanked them for coming through for me. All is good.

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