These plumbers are nice, fair, and, do good work. They were really polite to us, even though I left a mess in the walkway outside with gardening stuff (nobody should have to step in my pile of dead slugs on the way to the basement) and my youngest kid wanted to watch some of the installation of our new water heater. They came on a Saturday and explained how some of the stuff in our basement works, as in where the big drain is for letting out water if the basement ever floods.