Cardarelli Plumbing & Heating

I first met Joe Cardarelli early this year, when he and his team installed a combo heat/hot water system in my house. The entire crew was polite, professional and tidy. What most impressed me was how thorough Joe, the owner, was at seeing the job through. He inspected the work and added a few final touches to ensure the installation was perfect. Joe and his crew have been back twice since then: once to install a new faucet, and again yesterday to fix a leaking bathtub faucet that was destroying the ceiling in the dining room. While he was here, he happily took care of a number of other small plumbing issues for us. Every single time, Joe has been prompt and responsive; he listens well and gives good advice; he is professional, capable, neat and thorough. If I could give him six stars, I would!

Did a good job of replacing heater in our house.We support local business .
As compare to local companies his pricing was aggressive and his service was efficient.
Provided a good & quality service.

Joe is a great plumber who doesn't try to upsell - he'll go through options and what you really need to spend for what you're trying to achieve. He's also extremely responsive and actually cares whether or not you have heat and will take the time to help you figure out what's gone wrong and how to keep it from happening again. Highly recommended

Joe and his 2 assistants completed a heat re zoning job at my home in Weymouth. They finished the job in a single day and at a fair price. Some other plumbers did not even want to take in the job. Would recommend.

My 14 year old water heater started leaking rusty water from the bottom. I knew the moment had arrived that most homeowners dread, it was time to get my water heater replaced. I gave Cardarelli Plumbing a call. Joe responded right away, had me send some pictures of the heater over, gave me a price quote & said he could send someone out the next day to have it replaced.

Sean & Jordan completed the installation. They were both very personable, professional & knowledgeable. They also made sure that my pets didnt try and escape while they were in and out of my basement, which I really appreciated. They had the water heater in within 2 hours and went on their way.

No homeowner likes to replace their water heater, but these guys made the experience much more tolerable. I will definitely use them for any future plumbing issues I come across.

I called for to see if someone could come out and take a look at my boiler. I ended up leaving a message because it was late at night; probably around 930 or so. I got a return call the next day in the afternoon from i believe the owner. I had already gotten my boiler serviced so I had told him I was all set.

I'm writing this review and giving this company 5 stars because I absolutely appreciated the call back even it wasn't able to be done right away. I called so many plumbers with no return calls back, it just gets frustrating. Thank you for your follow up. Things like that definitely don't go un-noticed!

A huge thank you to Joe, who called me right back.  Jason came out this morning and was so honest and kind.  I was dreadfully afraid it was going to be an enormous issue.  Jason, fixed the problem and explained everything to me.  I can't tell you what a relief it was.  This was my first time using Joe and it will not be the last.
Highly recommend Cardarelli Plumbing.
Thank you.
Cheryl

AWESOME.

Finally, a plumber who picks up the phone when you call and returns a call when you leave a message!

Joe and I spoke about a plumbing issue I was having in my kitchen and I worried about how much the project would cost as the people who owned the house prior to us somehow put in all the plumbing and then floored right over the work leaving no access point to the pipes below the sink and dishwasher (smart, right?) He agreed to come by to take a look and said if they could pinpoint the issue, they would fix it same day.

The morning of, Joe was running a little behind but he CALLED to let me know. He and another fellow came in, ran the water, found the leak. In order to fix it, they would have to open the floor underneath the dishwasher. Before they did anything, they asked my permission. They made the smallest cut they could, accessed the issue, and fixed it all within an hour.

Cardarelli Plumbing now has a new and loyal customer for life. Awesome, awesome service and professionalism. Highly recommend.

I switched from oil to gas with Cardarelli Plumbing. It was a fantastic experience. Prior to scheduling the work, I had a few plumbers come out for a quote. Joe Cardarelli was the easy choice. The other plumbers couldn't think outside the box.  Where my previous heating system was located didn't make sense given the design of my home, and it would be expensive to run a gas line to that section of the basement. Joe suggested moving the system to other side of the house. It was genius, neither I or the other plumbers that came out thought of this. As he walked me through what he would do, it was obvious Joe is a master of his craft. And on top of it all, his quote was cheaper (not to mention the savings for running the gas line, which would have cost me at least double from National Grid using the other plumbers' quotes).  And the best part is Joe's plan allowed for an on demand water heater/hydronic heat combination unit (a Navien) which is a huge energy savings.

Joe is a great plumber to work with, explaining the conversion process to my wife and I and answering all our questions patiently. He also walked us through rebate options available through National Grid and Gas Networks.

He and his crew worked tirelessly on a very physically demanding job. He was on time everyday and worked long hours to minimize how many days the job would require. All the while, he and his crew were professional and courteous. His end product was absolutely incredible. Even my cousin, who is an apprentice plumber, was very much impressed.

I highly recommend Joe and will be going to Joe on any of my future plumbing needs.

Joe installed a new boiler system for us and we were really happy with his work, we've already scheduled him for another job.

We were working with the Mass Save program and Joe knew how to do all the paperwork and guide us through the process. He is really fast on text, and was able to schedule us for work right away even though it was right before Christmas. He finished the job a day early, and called later to make sure we were happy with it, and has been very quick to answer follow-up questions, even two months after he put it in.

We're first-time homeowners, so it's a big relief to now have a reliable plumber who we can quickly get in touch with when something goes wrong. I'd definitely recommend him!

I contacted Cardarelli Plumbing & Heating the next morning after our water gas heater broke the night before, along with a few other inquiries but so glad we chose to support local business instead. Joe was able to schedule an appointment the same day and his team, Scott and Jordan arrived with the new tank, removed our old one and installed the new one with breeze! Super quick and highly recommend! Thank you Joe and your team! We haveeeee hot water again!!

Joe Cardarelli is the best guy and a damn good plumber.  He responds quickly to requests and shows up when he says he will.  He is fair and trustworthy.  No nonsense.  He does the job at a fair price and cleans up when done.  I highly recommend Cardarelli Plumbing.

I called this plumbing company b/c of the excellent reviews in yelps.  I called early afternoon on Wednesday afternoon and they did not respond till 2:30pm the next day, Thursday.  I do know plumbers have a busy schedule but expected a call to acknowledge it.  Will not call them again.

Personable & reliable, Cardarelli Plumbing & Heating showed up when they said they would, fixed the problem, and then some, cleaned up when they were finished! The price was very reasonable and they guys were nice to me and my dog. Can't ask for more than that!

Joe and team did a tremendous job on our Navien tankless combination unit. Would highly recommend.

Just wanted to give a shout out to Joe and his boy wonder sean for great service in a short time. Found joe here on Yelp called him after 5 and he actually answered the phone. So untrue of other plumbers.came home to a leaking water tank.he was able to replace it the next day.had some great conversation .made a stressful situation easier. Highly recommend.

Sorry not a fan of the attitudes. Good work but the attitude and demands threw me off.

I called Cardarelli Plumbing this morning (Friday) as my kitchen sink was leaking. I picked these guys as they were recommended on the Quincy is Everything Facebook page. What a great call. There arrived within an hour of my calling, examined the situation, pointed out what was needed, went and got the parts and now at lunch time they are done and gone.
Extraordinary service, clean and competent and very reasonable. I was dreading the experience as I didn't have a plumber I knew and was afraid of being hosed (no pun intended). Now I have a keeper.

Joe is really great about answering his phone right when you call or getting back to you immediately. When I first moved into my home in Quincy, Joe came out within the first week to install a desperately needed new hot water heater. I've used him ever since, including one morning when I realized my heat wasn't working and it was 20 degrees outside. He was at my house within a few hours and was able to ID the problem in just minutes. Joe is very reliable and just a genuinely nice guy. Highly recommend!

Toilet went on the blink. Tried to reach the plumber I normally used but he was not able to take on a emergency today. Not his fault. Sometimes that is what happens in the plumbing world. Seeing Cardarelli had a majority of good reviews and being local plumber arrived within 30 minutes of call . Joe was able to give options on repair. Helpful that credit cards are a payment option with Joe. Would recommend.

I was looking for HAVC guy to fix my AC system.  Joe's rating caught my eyes.  But his staff was tight, so Joe referred me to a good quality and competitive pricing HVAC pro who he knows well and trusts.  Not only just a referral, but Joe also went above and beyond facilitating the communication, ensured the job well done and the customer happy though I was not his direct customer.

After 11 years, my hot water heater died. I sent a request via Yelp and within 15 minutes Joe got back to me. I texted him my photos of the HWH and its requirements on Monday night and Jordan and Scott arrived on Wednesday morning. Jordan and Scott are very knowledgeable about HWH and faucets. They were prompt, professional and a pleasure to work with in working on the hot water heater. They also cleaned up after the work was completed. I highly recommend them to my friends and colleagues for their quick, responsive and professional work. I am very excited about my new hot water heater too!

I highly recommend Cardarelli Plumbing and Heating. I called Joe on Saturday morning and he showed up less than 2 hours later to move our radiator. Joe and his associate Jim were polite, patient (as we moved a couch in the midst of their work space), professional, knowledgeable, and considerate (I have a newborn and they took her needs into account as they worked). They also cleaned up afterwards. We are very happy with the price and the thoroughness of the job! We will continue to use Cardarelli Plumbing and Heating for our plumbing and heating needs.

Excellent plumber!  Joe and his team installed a new hybrid hot water heater in my house along with a short list of other plumbing jobs I asked them do to.  They were friendly, efficient, knowledgeable, and cleaned up after themselves.  Joe went above and beyond by installing an access panel door (and I hadn't even asked him to do that) while he was waiting for the plumbing inspector to arrive.  How cool is that?

The price was reasonable and they provided me a clear itemized invoice after the job was done. Very professional company.

I highly recommend this company and will not hesitate to call on them in the future.

My mom's house recently had an issue with heating.  It was just blowing cold air.  Joe came by in the evening and checked out what the issue.  By process of elimination, we were able to identify that the pressure switch was not working.  Joe came by first thing the following morning to replace it and the heat was working as expected.

Thank you Joe!

I highly recommend him.

Easy to communicate with. Let me pick my own faucet and shower head to install. Helped with some other plumbing issues I had that I was not aware of. Flexible and showed up when they said they would.

Joe answered as soon as I called and was able to immediately assess the issue with our hot water heater from photos I texted him. He stayed in touch as I tried to reach the owner of the building, so clearly he's a patient guy. Joe and Ronnie came the very next day and were able to install the new heater quickly in spite of our obstacle course of a basement. Our hot water is working just fine, and he also offered a tip on something we may want to fix in the future. Very professional, very reasonable cost, highly recommended! Thank you again Joe!

Choose Cardarelli Plumbing! I contacted them with a few non-urgent but essential service needs. Joe got back to me to schedule my appointment. On the day he texted me he was on his way.  Joe and his assistant diagnosed and fixed a second floor BR leaking into first floor in under an hour. They were courteous, professional, neat and cleaned the area before leaving. They will be back to replace my kitchen faucet and new water heater.  It's hard to decide who to trust with work in your home. I'm happy I called Joe.

Joe and his team installed two water heaters in our two-family house, and did some other plumbing maintenance in our basement. He was sincerely nice, professional, and communicative. We did get a few quotes on the work and his price was very competitive. We're very pleased and we will not hesitate to call him in the future!

Came out first thing Sat morning to fix our heating system. Professional and reasonably priced. Will definitely use them again in the future.

Cardarelli Plumbing helped us convert from oil to gas in our recently-purchased home, which is the largest home improvement project we've ever taken on.

Joe's proposal for the project was very thorough and detailed, while his recommendation for the design and placement of a new high efficiency Navien combi boiler made a lot more sense than the other two proposals we got for a similar type of system.  His quote was very competitive, beating out the other proposals by dollar amount and scope of work - he took care of the oil tank removal whereas the other proposals left us having to deal with the oil tank removal ourselves.

The conversion process was a bit overwhelming given the scope of the project with so many different players involved across a several-month time frame.  Joe was quick to respond to our questions and provide any information needed from start to finish.  Once the gas company installed the line to the house, Joe and his team were able to complete the removal of the old system and installation of the new system in two days.  I was impressed by how they set up the job site with the needed tools and equipment to allow them to work quickly and efficiently; it was clear that they've done this many times before and have the process down to a science.

The finished product was compact, clean and - most importantly - functional.  They delivered on every aspect of the project and it was very clear that no corners were cut during the project - the workmanship and materials used were top notch.  We could not be more satisfied with how the project went.  We now have high efficient gas heat and hot water thanks to Joe and Cardarelli Plumbing, just in time for the winter.

We highly recommend Cardarelli Plumbing!

Had an awesome experience with Joe and his crew! I called about 5 places this morning, only 2 got back to me (other place was rude as f). Joe was quick, told me what the issue was, went out to grab parts and gave me an awesome rate. Customer service is huge for me, him and his crew (Jordan) were very polite and made me feel comfortable, not pushy at all. Even came back to double check, I now have heat right before a huge snowstorm, thank you Joe! Will be using you again for future services!

Our basement sump pump broke on a rainy day, so I spent the morning calling plumbers in the area. Cardarelli responded quickly, diagnosed the problem over the phone, and were at our place within an hour or so. To add to that, they gave me the most reasonable quote and even called from the store when the part they needed cost $20 more than they'd told me it would. Once they arrived, they were efficient and friendly, and we haven't had sump pump issues since. They're now our go-to plumbing company for the next time we need one.

We called Cardarelli to fix a small pipe that carries water out to our garden hose. It had frozen over the winter and was spraying water in our basement storage unit. Joe called me back quickly and worked with me to pick the most convenient time and day for his guys to come by. (We were able to shut off the water to the pipe and go without the hose for a few days. It wasn't an emergency.) The two guys who came were great. They arrived right on time and worked quickly. They talked me through the repair and the cost before they started work. When they were done, they showed me how to use the new bleeder valve they'd installed-and they actually demonstrated with water and a bucket so I was totally clear on what to do--and gave me instructions on how and where to shut off the water next winter. We had a different plumber out to fix this very same problem last summer, but they didn't install a proper valve OR tell us that we needed to shut it off for the winter. It was a drag to have to pay for everything a second time, but I'm totally confident in the work Cardarelli did. I'm glad to have found them and will definitely call them the next time we need plumbing help.

Joe responded promptly to my message concerning a needed repair. I texted a few pictures of the problem area, he gave me an estimate and was able to schedule crew Scott and Jordan for later in the day. Scott examined the leaky connection and consulted with Joe by phone to arrive at a firm price. He and Jordan were very pleasant, explained what needed to be done and finished the job neatly and cleanly. Happy to report a great experience with Cardarelli Plumbing.

Joe came by to fix a leaky sink and ended up being hugely helpful with problems I was having with a recent new furnace installation (by a different plumber).  There were a few simple problems with big consequences, and Joe straighten it out and explained the fixes.  He also suggested replacing all 7 radiator steam valves (some not working, all were old).   I was very  happy with Joe's work and confident in his skills and honesty.  I will call Joe again!

Visits from Joe are becoming kind of a weekly thing around here.  He's been super helpful at working around our remodeling schedule.  When we realized some things that we hadn't really counted on needed to be fixed (hello, rusty water valve) were going to become part of the remodel too, he was able to just add it to his list.

He's great at explaining what needs to be done and why.  He's definitely our go-to plumber.

Joe, I tried to be really fair in my review.  I praised you in the area I felt like you excelled in (plumbing) and gave an honest review of the area you fell short in (heating) based on MY EXPERIENCE.  We never had a nasty exchange I was just extremely direct and firm about not paying an additional $250 dollars (after paying you $500 cash) for a problem you hadn't fixed. I haven't received any calls from you or someone from your company about my review and my home phone hasn't changed in almost 20 years.  The honest truth is that you didn't know how to fix my boiler and instead of being honest about that you thought you'd fake it until you made it.  
However, I pay for your expertise in plumbing and heating not for trials and error.  Not once did you ever express any concern about the age of my boiler (it is 13 years old) or express that my boiler is an older model and you haven't worked on this model often.  You completely made it seem like the problem was fixable and something you encounter often with this brand of boilers.
You were paid $500 dollars for the work you did. That is the price you gave me and was paid in cash.  I just refused on the third try to pay anymore money when our heating issue hadn't been fixed the first two times.  You didn't cut your family trip short you told us that Friday you were returning Sunday and you gave us the time you would be back on Sunday to fix the problem.
Your response was very disappointing I just wished you apologized instead of trying to vilify the client and take responsibility for the experience.  Do to the circumstances I think I was extremely patient and accommodating.  I just wasn't going to be bullied to pay more for sub-par heating work. I never once criticized your plumbing I actually gave your plumbing work an excellent grade.
I'm not here to hurt someone's business I'm just here to give an honest review of the business and the work that they provided me. Not everyone's experience is going to be the same. I just shared my truth/experience with Cardarelli Plumbing.

I hope you learn from - this build your customer service skills and continue to be successful.

I called Joe when I woke to find my hot water tank had broke and leaked everywhere. He picked up and told me he could be there in an hour. He had me takes pictures with my phone to show him the water tank to save us both time. He picked up a new tank and installed it in about 90 minutes. He was professional and courteous the whole time. He offered to clean up as well. Had the old tank picked up. I would recommend him to anyone who doesn't know much or is hesitant with plumbers.  The price was great. Beat home depot and what all my friends said. You will not be disappointed!

Joe Cardarelli did an excellent job moving our radiator from one spot to another so we called him again to replace our drain pipe which had a crack in it.  Both job he did was clean and quick. Right when he got into the house he started working on the job. Instead of pushing us to do other jobs like other plumber would do, he just gave us suggestion what needs to be done and if I ever need anything we can just called him. Other plumber out there will charge you just to go over your house to take a look what's the problem. Joe came by few times to look what need to be done with out even charging us. I highly recommend Joe, he's very professional and reasonable price. Thank you for the EXCELLENT services you have provided.

I had heat issue on a cold snowy Saturday.  Called Cardarelli Plumbing & Heating and Joe came to my house within 1/2 hour to take a look at the issue.  As other reviewer said, they were very nice and friendly and reasonable.  I'll definitely use them again :-)