Millennium Plumbing

Millennium Plumbing installed a shoddy leaking water pump and refused to come out to fix it.  I had to hire another plumber to fix their work.  They also charged me $950 for the pump, which is more than double what another plumber quoted me ($450).  I was skeptical at the time of the price, but it was a Sunday and I needed the work done, so I accepted it.  What a huge mistake!

In addition, they just closed their office in Federal Hill, and I think they don't even have an office at all now (maybe they are operating out of somebody's house?).  Likely they are experiencing financial difficulties, which might explain why they charged me more than double for my laundry pump.

Also, they are not MHIC licensed, which means that you can't make a claim against the MHIC insurance fund for shoddy work or fraud, but instead have to sue them directly.  I wish I had thought to check this prior to hiring them.

As is fall of this wasn't bad enough, their leaking water pump caused a mold issue with some drywall in my house, which cost $500 to fix.  So in the end I paid $1,450 and should have paid $450.  This does not count the untold hours of aggravation dealing with these clowns.

If you are reading this review prior to hiring them, I strongly suggest you instead hire an MHIC licensed plumber (go the the MHIC website to check) who has an actual physical office and stands behind their work.

I called Millennium Plumbing and Heating to inspect my water heater and tell me if it could be repaired or if it needed to be replaced. The plumber was extremely rude to me and insulted me when I asked him a plumbing question. His quote was over two times more expensive than the quote I got from other plumbing companies. I paid $39 for horrible customer service and an extremely overpriced quote. The technician seemed to think that I wouldn't know better so he overpriced his quote. Do not use Millennium!!

This company wanted $589 for a busted pipe job.

This pipe was easily accessible and did not require any wall removal. This job would have taken less then thirty minutes.
 
The estimate giving to us:

To replace small section (less then 2 feet) of 1/2 copper pipe with 2 Shark bite fittings. We will turn on water and test for leaks.

$589

Great experience. Heard a funny noise in our house, called several plumbers, millennium plumbing was the only one to provide an immediate response (no one else could come until the next day). The guy was great, found a leaky pipe, and prevented us from having a huge problem/damage. Will definitely recommend.

I was having flooding issues in my basement. Contacted Millennium Plumbing & Heating due to their great online reviews with Google+. They located the source of the problem and fixed the issue... That is, for the time being. In the process of resolving the issue, they didn't do anything on time and had myriad excuses as to reasons. They also tore up my front yard, thinking that's where the pipe was but didn't use the scope to verify; it turns out the pipe wasn't going under my front yard but under the driveway. So they tore up the front yard for nothing and then tore up the driveway to fix the pipe. After fixing the pipe, they didn't cover it with gravel, as I've been told any company doing this type of work should know to do. At least prior to today I could say that they at least did the job well. Well, I don't know if the issue has turned up again due to their not using gravel to secure it but I'm starting to see similar issues in my basement that I saw prior to when I first contacted them.

They were able to come out quickly in hopes to repair a plumbing issue. However, the plumber was not knowledgeable and did not fix the issue, but still charged our credit card over $500.00. We had to hire another plumber to fix the issue. We tried to get a receipt for the non-repairs from the office and it took them four days to finally fax it to us.(we called each day to request it)They also said they mailed us a copy of the receipt and we never received it. The man who answers the phone was EXTREMELY rude and would not help us in anyway. He would respond that we could only talk to the plumber who came to our property.  Poor POOR customer service. I am a property manager and manage over 35 properties and deal with contractors all day everyday. I understand things happen more than anyone, but this was was a nightmare. I would never recommend this company to anyone.

Ricardo was on time, professional, clear & honest about the burst pipe in the basement of my TV Hill mill-worker house (120 years old) and he did a great job replacing to cast iron with PVC. The price was half of what Len thought it should cost, & I could tell the savings were low overhead & lack of advertising budget! Highly recommended.

The worst plumbers in Baltimore. Run, do not walk. I paid more than twice what I should have for a hot water heater that was faulty and installed dangerously. We ended up with a gas leak forcing us to evacuate our house. They also put in a new stand pipe, during which our washer hose was disconnected and, which promptly flooded our basement. We've had to have everything they did redone. Please learn from our mistake.

Totally great experience. Had a line freeze and burst, they came out as soon as they could and on the day of the appt 3 hours earlier.  The service tech Keith was exceptional. He performed a highly professional repair, tested the system and was very informative as well. Would definitely recommend for any potential jobs.