Description

We believe in providing you that wow customer service experience! Doug's is a family owned, commercial and residential service contractor. Currently serving Houma, Thibodaux, Morgan City, Laplace, Prairieville, New Orleans, and all surrounding areas. We provide installation and repair services to residential and commercial clients as well as commercial refrigeration service. Whether you need a new emergency standby generator, a new central A/C system, plumbing service, or a new Ice-Machine we have a great team of people to get the job done right. We are licensed, insured-EPA and Nate certified.

HISTORY

Established in 1988.
Doug's was started by Douglas Tauzin in 1988. Doug ran one truck for over 10 years. In 2000 he added an additional service vehicle to the fleet. In 2005 his son Jeff Tauzin came into the business and together they decided to grow the business. Today Doug's has 20 vehicles in its fleet and loves providing a wow customer service experience. Doug's services all South Louisiana.

ABOUT BUSINESS OWNER

Jeff Tauzin has been involved in the service industry for over 25 years. He started with his Grandfather as an assistant. Jeff's father Doug later started Doug's and Jeff worked as an assistant for his father. Jeff would eventually learn to install heating and air conditioning systems on his own. He then progressed as a Service Technician and eventually moved into Inside and Outside Sales. Today with a great team of coworkers Doug's has grown to be an industry leader and multiple award winner.

Reviews

Kidd T.

07/08/2023 12:00:00 SA

not trustworthy. sloppy work. overly priced. please check other companies for your AC needs

Stanton R.

1/24/2021

Needed several plumbing and electrical projects done at my home and my elderly mom's home. Marlin Blanchard was timely, knowledgeable, professional and friendly. If we have future needs, we will contact Doug's and ask for Marlin.

K A.

03/06/2023 12:00:00 SA

Horrible!!!
The service guy quoted me $783.00 to REPLACE a 220 outlet (wires already connected to breaker) & replace a hot water heater cord. That's insane!!!
I let them know I wasn't gonna have it fixed b/c of price & had to pay the service call fee of $159.00 for the 15 minute quote. That's insane!!!!
soooo $53.00 dollars & 6 YouTube videos later I have hot water again!!!!
FYI Doug... this girl ain't stupid!!!

D.J. R.

9/30/2019

Had Doug's come to repair an Ice Maker, I was told that it needed a new water valve ($350 ) and that if that didn't work the valve could be returned and that I would need a new Ice Maker. Part replaced and it made 1 tray of ice and stopped working, called Doug's and explained the problem and that I would order a new machine and have them come install it and that I would get a credit for the valve. After making the return appointment to install the new machine, I was told that I couldn't get credit for a useless $350 valve. After arguing with the Manager, maybe owner, of Doug's, they decided to give me credit and charge me an additional $292.00 for the new install for a Grand Total of $642.00. I will never use these lying thieves again! I called Solar Refrigeration to get cost to do the same job and was quoted $239.00.
Do yourself a favor and stay away from this company.

Lani T.

02/07/2023 12:00:00 SA

Complete fraudulent company. Service call-Rent house #1, 9 year old unit: they said we needed a new one. We bought a new one.
Service call-Rent house #2, 5 year old unit: they said we needed a new one. I got smart and called another company. Sure enough, the other company changed out the power board which was under warranty and it didn't cost a thing. We also have a Preferred Membership (with Doug's) on these houses which we are supposed to get annual maintenance, no overtime fees etc. However, they do not honor the program, they did charge overtime fees and we have never had anyone call for a scheduled maintenance. To top it off, nobody will call back if you have a complaint and because they had my debit account info for a completely different house, they were able to take money out of my account to pay the bill I was trying to dispute. So my advise-Use a more reputable company that cares about service.

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Doug's Service Company