Best Businesses in Wichita, KS

Our plumber was utterly unprofessional, and nothing was fixed after two appointments.

Doing the wash, the drain pipe was backing up. Did a quick search, found this company was still rated decently well, so I decided to give them a try.

First pass was cheap, and it took a little bit of time, which I expected.

Two days later I'm still having the same issue. Turns out I misunderstood the plumber and all they did was clear out the drain pipe. Now I realize I've overpaid them, and that job took way too long. I thought they were clearing my main line, and the time taken seemed adequate for that, and the price was very good.

The new price quoted for clearing the main line, or doing the job I initially thought I paid them for would have been reasonable, had that been all I paid. But no, I had already paid them a good chunk of money. Now it's getting expensive.

Now that they had a real job to do, the plumber is walking around like a chicken with their head cut off.
Do I have exterior access to the main line?
No.
Are you sure?
Yes.
I'm going to walk around and have a look.

They notice that my front lawn has lines marked. Natural gas work had been done.
Did they knock on your door and tell you anything about your sewer?
No.
Are you sure?
Yes.
I'm going to call around.

They finally resign themselves to using the access point I showed them at the beginning of the appointment. They hit something and decide to accuse us *multiple* times of flushing wipes, which we don't do.

Cue two hours later, and the job is not done.
Do have a manhole cover, I'm not hitting anything.
Not that I'm aware.
Are you sure?
Mostly.
I'm going to walk around.

A cable broke and the plumber taught my toddler a swear word by yelling it to high heaven. We also heard it because all the doors were left open. The main line access is in a bare concrete room, and he leaves the door to the finished portion wide open.

The drop cloth he laid down was an afterthought. Our carpeted stairs were filthy. The finished floor was disgusting. They did not really clean up after themselves. I glanced the wash room after he left and saw some water on the floor; that was expected. Today I go into the room and realize that feces are everywhere. I get to spend a solid half day washing and disinfecting half of that room.

And the cherry on top is that nothing was fixed. And as the plumber leaves, he has the audacity to tell me to careful what I flush. My blood boils just recounting this experience.

TL;DR
I was able to get my money back, but that's not enough to warrant a second star. It was a miserable experience. The plumber was largely clueless and extremely unprofessional to point of being childish. And the cherry on top was that they left a massive mess that I am still attempting to clean.

Getting an offer from the company to have it cleaned with no charge was too little, too late. If I hire a professional, I expect a professional. I wanted nothing more to do with them at all.

Called this business after an unhelpful visit by Benjamin Franklin plumbing. Danny was responsive, had good communication, and was prompt.  He isolated the issue within minutes and had the problem cleared within 30-45 minutes. All at reasonable (aka awesome) price.

I asked him for his opinion on if we needed to replace our pipes, and he gave an honest assessment and recommendations. I will recommend Dutchman to anyone who asks and I am confident that we have found a go-to for plumbing needs!

For those seeking a professional plumber in the WICHITA KANSAS area, Ballard Plumbing is who I would highly recommend. I had actually hired another company before I found Ballard Plumbing, and the first company I hired came out, requested for my hubby to remove the grey tape from our drain pipe and promised they would be back out that same day. To make a long story short, the first company didn't come back, nor did they call me. They left me with an open drain pipe! So, I decided to look elsewhere which is when I responded to the add Brad Ballard placed on this website. Ballard Plumbing was very professional, Brad came out on time, he explained to both my hubby and I exactly what needed to be done, and what it would cost. The best part, he actually did everything he said he would do, and then some! :) Thank you, Ballard Plumbing for getting us back up and running again! I will recommend you over and over again, you did excellent work, and you were very courteous! :) Ballard Plumbing phone number is 316-260-0136!

We've used Reddi for several years.  They replaced my AC and furnace this year and have done all our sprinkler work. Their employees have always been very good and easy to work with. I've never had a problem with them not showing up on time and getting the work done in a timely manner.

My toilet  and tub  Was overflowed and backed up the guy came to the door without a mask he went in the house he was going to take the toilet off and I told him know I'd like it to be snaked out from the utility room you left the screwdriver said he'd be back to get more supplies in a donut he never returned I called his boss Todd Todd said somebody else was going to show up this was for nobody showed I had an appointment at 11 with these people don't expect them to be on time don't them expect to wear PPE don't expect them to have shoe coverings either they wanted to charge me $255 the other guys came out this morning at 8 like he promised and it was only $140 I will Dutchman's Plumbing from here out

Called and came a early, which I was thankful. Tim was upfront with all pricing and started with the cheapest fix. It ended up be a more expensive part, but he tried and was honest through the entire service call. He had to go to the office to get another part while it was raining cats and dogs. He was very clean and professional.