Reddi Industries

This is what you will get with reddi industries: A broken A/C unit and a charge of $700. While they said they fixed my A/C unit, four hours later it was still not running properly. 10 hours later and it is 82 degrees, which is ten degrees above the thermostat setting. We spoke with quality control, who refused to refund our $700 that we paid to fix the unit, which showed absolutely no improvement after the service call. Thanks reddi industries, for stealing my money and losing a valued customer. Beware public: this business might guarantee satisfaction, but they instead take your money without rendering the service promised. Publicly, I would like to ask Reddit Industries to abide by good business practice and ethics by refunding my $700 and only charge me an assessment fee.

Our AC unit stopped blowing cold air and we were freaking out since it was a Friday afternoon. We called and were busy, and got someone out to us the next day. Explained what was wrong, charged us just the service fee, and we were good to go!

Did fantastic job troubleshooting my HVAC system after a major power surge at my home.  Pricing was on average with other competitors.  Showed up on Saturday and told me if I could wait till Monday parts would be cheaper to get.  And they were willing to let me pay in two installments if needed, which I didn't need to do after I got bill.  I highly recommend their services to everyone.

Your deficiencies on invoicing shouldn't be my (the customer) problem. I wouldn't have let the tech convince me it was cheaper to join the maintenance program if I knew it was 90 more. I bet Susie is on the phone a lot after seeing you're terrible billing process. She probably stays really busy with you lying and ripping people off. Anyhow, you lost our business.

We had Reddi scheduled to come and clean out some drainage lines around our patio.  I wish I could give them some kind of review but since they didn't show up at the time agreed upon, I won't be able to do so.  Both times Dennis showed up two hours early and since we were trying to coordinate with a gutter repairman who was there to meet us, this became very frustrating.  Won't be calling back any time soon.

Everyone that came out was very friendly. Alex did a great job and explained everything very well. Fairly priced. Thank you to the office for the quick responses.

Scheduled an estimate for June 6th and she gave me a time between 3:30 pm and 5 pm.  Waited until 5 pm but no one showed.   Called them and said they had it scheduled for June 13th.  I made it clear to the person I did the scheduling with that I would not be able to do it on the 13th and she said she had some time available for the 6th and I asked her specially if the work could be done before the 13th and she didn't see a problem with that.   Very disappointed.

Called Reddi last night when my garage door went south. Cables came off, jumped the track and my truck was stuck in the garage. The repair guy from Reddi showed up actually early the next morning and was extremely knowledgeable. This guy knew the problem right away and in no time my door was all back together and operating better than before it broke and cost was very reasonable. Highly recommend these guys!!!!  FIVE STARS!

I had a tenant hire Reddi Industries to do some clean-up work for him. I (the landlord) have received a bill for the service, that I did not authorize. When I inquired after the 1st bill, I was told that it says on the account the tenant was responsible for the payment....so why are you sending me a bill? Your name was in our system, so they sent me a bill as well. (I think they googled who the homeowner was and thought they could double bill) You would have thought after the 1st phone call to them it would be resolved, (especially when they told me the account says the tenant was responsible for the bill)  but no....I have received a 2nd statement notification.

The reason my name is in their system, is because I had hired them several years ago to run a sewer line. Within 10 minutes of their arrival, I received a phone call that they were unable to get through and they had broken 3 blades off in the line... 15 minutes isn't long enough to do this, and then they tried to tell me I needed a more expensive treatment to clear the line. I told them their services were no longer needed. I then dug the line myself, and there were no blades in the line.....seems a little fishy to me. I had another company run the line without any difficulty, or broken blades.

Long story short.....I will NEVER request the assistance of Reddi Industries.

We have had four or five opportunities to interact with Reddi Industries. Each time the technicians were prompt, kind and performed the request work professionally.

I LOVE the fact that Reddi Industries does not restrict their working hours and there is not an increased charge for after hours or weekend service calls.

After experiencing a negative encounter with another plumber (assigned by my home warranty provider)...Reddi fixed the original problem AND the problem created by the other company.

Call Reddi...they WILL take care of you!!!

We used Reddi Industries to come out and replace our old AC unit that had seen better days.  Cole, the technician was very professional and very informative.  He laid out all our options as far as the various units they use and came our the next day and quickly installed our unit with ease.  My family highly recommends Cole and this company.

Have been using Reddi for a number of years now.  Had the same tech as I did 4 years ago.  Dennis is a great guy and an asset to the company.  He is always on time, clean, professional and one of the nicest guys you would ever want to meet.  I get tree roots from my neighbors tree and he is always able to knock them out.  I think 4 years between jobs says a lot about the good service I have received.  Thank You guys for a job well done.

We've used Reddi for several years.  They replaced my AC and furnace this year and have done all our sprinkler work. Their employees have always been very good and easy to work with. I've never had a problem with them not showing up on time and getting the work done in a timely manner.