J O Mory

I am very disappointed with their customer service this week. They were scheduled  to come Monday after 1:00pm to fix a faucet, but they called to cancel that appointment because the assignment ahead of us cancelled so they sent their plumber home early.  They rescheduled Tue and cancelled us again because the plumber got done early and went home. I called their office about this and they said that was a normal operation and that sometimes they do cancel appointments. I guess for them it does not matter what the schedule of the customer is and how much inconvenience they put us on , for this experience they are definitely not high on the customer service ranking.

Really happy with the service.  We called about a sump pump issue and a leaking toilet knob.  Our technician, Greg, was really personable and explained things well.  The price was reasonable and what I expected.

I knocked this down from a 5 to a 3 because it took three weeks for them to get here during the first visit. We've since had to call them again for something else, and it's taking them another three weeks to get here.

This place is a joke there technicians are not properly trained,twice we had to have them come out to our new construction house that they worked on and they were contracted by LANCIA homes which they are a joke too,they forgot to put rubber gaskets on our tub drains,the first time water started leaking through our ceiling in our laundry room we had to have a small area of drywall replaced,we thought that was the last we would have seen of them but guess what,they forgot the same gasket for our drain in our other tub,well the tub was completely full and it decided to let go it completely ruined our kitchen ceiling and part of our wall everything had to be drywall again there was other things  about them but I  think u get the  idea about this company I would give them zero stars if I could.YOU have been warned about LANCIA HOMES and J.O. MORY.

Have a blessed day

Been using J O Mory for over 25 years. Their work has always been good, and the prices fair. Replaced my furnace and ac last year, and their estimate was the lowest, work was completed on time, and professionally. Low pressure, and they did not try to oversell me. Recommended.