Description

Over 40 years of high quality service for Sewer Repair, Septic Tank Pumping and Drain Pumping for the Central Indiana Area.

HISTORY

Established in 1970.
In 1972, a contractor named Gurney J. Bush purchased the old Root-O-Matic Sewer Cleaning Company. Starting with a new name, just three people, limited equipment and a business that was largely local and residential, he quickly began expanding into commercial, industrial and municipal markets and purchasing newer, more sophisticated equipment as he went. He reasoned that Gurney J. Bush, Inc. would be a name worth remembering if consistent quality service was a priority. He was right! Today, with a staff four times its original size, Gurney J. Bush, Inc. offers 24-hour service and has the state-of-the-art equipment necessary to perform such functions as drain cleaning, pipeline cleaning, pumping and transporting, sewer televising and locating.

ABOUT BUSINESS OWNER

Tom is the son of the Owner John and has worked for Gurney Bush for over 5 years. He works in the field as a manager and part time in the office running the business. John purchased the company in 2013 when Tom started and they have grown into one of the premiere sewer cleaning companies in Indianapolis.

SERVICES

Drain Cleaning, Toilet Repair, Faucet Repair, Sewer Services, Water Heater Installation, Toilet Installation, Emergency Services , Septic Tank Services, Sink Repair, Water Heater Repair, ,

Reviews

Tricia S.

6/16/2021

Handled my sewer back up problem efficiently and expertly. Knew exactly what they were working with in this old house. More than reasonable pricing, too. I won't ever call anyone else.

John C.

3/28/2023

Nine months ago, June 22, 1922, Invoice 124011, Gurney L. Bush responded to a call that our toilet was overflowing when flushed. They removed the toilet and ran a snake as far as they could. I noticed that they had gouged the toilet's wax seal, but did not hang around to ensure it was replaced with a new seal. They were not able to fix the sewer blockage and charged $165. Later the tile grout around the toilet kept turning green and black and finally we observed water coming from the base of the toilet after each flush. When Guerney was notified they stated they warrant work for 30 days, and too much time had elapsed, but they would replace the seal for $115. I pulled the toilet myself and have several photos of the seal that shows the toilet should never have been replaced without replacing the wax seal. They refused to take any responsibility, and worse yet, were not interested in learning one of their techs was doing unacceptable work.

Jennifer B.

3/28/2021

I was referred to Gurney Bush from a plumber I trust. I have basement drains not draining/backing up. I called the 24/7 number and received a call back from a tech. I explained the issue and he tried a bunch of ways to say that he probably couldn't fix it, but could try if I wanted and kept quote what I assume he thought were large sums of money. It's an emergency drain call, I know it will be expensive. We went round and round with him never really being helpful. And then, as I got frustrated, he called me Sweetie. Nope. Nope. No. I let him know that no one gets to call my Sweetie and earn my business.

C H.

07/09/2020 12:00:00 SA

Beware! Do not use this company! We had them out for clogged toilets and a drain line. They determined it was a septic problem and cost us $325 for the septic company to agree that it was an indoor plumbing issue. Then, They poured water right through our floor pipe to collapse
our kitchen ceiling! They refused to pay for the damage! They also pulled toilets to clean the lines, but put them all back wrong. We had to hire a plumber to fix all the toilets. The technician told me how they lie to home warranty companies to make more money. When I pressed them to pay for the damages, they screamed at me and lied about everything. They told me I was lucky that my home warranty paid for the clogged toilets in the first place, so if I pushed it they would claim there were no clogs!
Horrible experienced that ended up costing us a lot of money!

Richard S.

12/11/2019 12:00:00 SA

Don't attempt to use this company. They don't show up when they say they will, and don't have the common courtesy to call and say they aren't coming. Waiting around for them all day was fun. Pam is the office worker who scheduled the appointment. Not impressed with the lack of any shred of professionalism.

Hannah H.

4/29/2017

While my mom and I spent a whole Saturday sucking up rain and sewer water from three overflowing drains in our basement, I greeted the man with a nice hello. His remark was a harsh what time did you call me? No professionalism at all. He, then, asked us to go upstairs and turn all the main water units on... this was to drown out a phone call he was making about how he didn't really want to service us. Man up and do your job or don't be in the plumbing industry!

Jeanne B.

07/02/2019 12:00:00 SA

Robin Run ,the retirement community where we live, called them because we had a clogged kitchen drain on June 17th. We were out of town, so I do not know the person who came to try to repair it. We got home, used our kitchen sink, and the drain was backing up in our garage, as it was before we left town. A person came out Monday,july1st,and his drain machine broke, and he could not clean it. He said they needed to put in a camera, which he did not have, and that someone would come back with the camera. Thank goodness for Scott. he came quickly. He seemed very versed in drain cleaning, He was very neat, cleaned up, and worked a while with his drain rooter, after he put a camera in the pipe. He checked the drain before he left to be sure it was working It seems to be working fine, but it has been a major inconvenience and mess for us.I would give Scott a 5 star rating ,but the others , not the best.

Jrack M.

11/19/2012

Very unfriendly service, refused to answer questions, very stand offish and not interested at all in providing good customer service.

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Gurney J Bush