Description

Whether you need emergency service, installation or planned maintenance, the plumbers at Earl Gray & Sons Plumbing are available 24 hours a day, six days a week. They have been servicing Franklin, Indiana and the surrounding areas for more than 50 years, performing jobs both big and small, residential and commercial. Earl Gray & Sons Plumbing can perform all your plumbing needs, including: Installation of plumbing systems in new construction, Repair and maintenance of plumbing systems, from faucet repair and drain cleaning to installation of water heaters, Emergency plumbing service any time of day or night. All our plumbers are experienced, licensed and have passed a background check. We also screen our employees for drug and alcohol use. They arrive on time and immediately fix plumbing issues to avoid further damage to your drainage and water systems. We also offer a planned maintenance program for your plumbing systems and water heaters that include priority emergency service and a

Reviews

Chunda J.

07/01/2021 12:00:00 SA

Was awaken this morning by the drip drip of a hot water heater leak, called Earl Gray &Sons and they sent Jake to the rescue! Jake was better than a Good Neighbor and got us repaired in no time. He took the time to explain what happened and reviewed the warranty promise and service they offer. Very happy we called.

Salt L.

5/13/2022

My mothers water heater stopped working and she called Earl Gray. The sent a tech out and they told her she needed a new water heater. The told her it would be $2716 to replace it. Once I found out I called another company out since the water heater was only 3 years old. That tech found the element was bad and fixed it for $329.

Earl Gray tried to scam an 81 year old widowed female. I called to cancel the new water heater and they tried to act like it was too late to cancel. I then got a call from Mark Gray telling me they had a contract singed and I could not cancel it. When I told him they were scamming an old lady he become belligerent and you could tell he had been drinking any started to swear at me.

Stay very far away from Earl Gray & Sons!

Brian N.

9/19/2018

I can't speak highly enough of Earl Gray and Sons! After Mr Quick attempted to swindle us out of $4200 claiming we needed a new hot water heater when we had a house full of guests, The Earl Gray team came in to fix the salt encrusted sensor for only $100! A $4100 savings! Thank you Earl Gray & Sons for being fair and honest! We will call no other company when we have a plumbing or hot water heater issue. You have certainly earned our business!

Jd D.

11/16/2016

Our Septic pump went out and from assessing the problem, quoting and completing the job, Earl Gray communicated and performed above our expectations. This is the second item we needed repaired within 60 days (Water heater replacement prior). These guys are the best in the business. I would Highly recommend them,

Ryan R.

02/08/2018 12:00:00 SA

Good quality work but 75% of the employees are drug addicts. They really need to start doing background checks & drug testing to weed out the druggies who work there!

Collin H.

9/23/2017

This is the worst plumbing service I have ever used. Extremely unprofessional and rude staff. Staff acts like they don't want to be working so they do a crappy job fast and quick.

Bill C.

01/08/2016 12:00:00 SA

I made a help phone call to Earl Gray in the morning after noticing a smell of gas around the fireplace in our new home. The lady that picked up the phone was attentive, and understanding. A technician was with us in pretty good time and fixed the problem (a bad connection). Later on the same day I made a second call for a similar problem (not the same source of leak), and had another technician come out and deal with another leak. Both guys were very timely, professional, and courteous. I would recommend earl Gray and Sons.

Mike E.

9/15/2016

Earl Gray helped us plumb a new bathroom in our basement. I was impressed with their professional service and craftsmanship. Everything works great. We will call them again in the future. They are our go-to plumbing company.

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