I've been having a cold shower in this beautiful Boston winter for 1 week before I found Kevin to help with my shower. Don't mistaken me. I have called around since day 1 after my shower died. Kevin returned my call promptly, showed up the same day to check on the problem, came up to my house, fixed the shower and saved me from another miserable day at the 3rd day.
Naturally plumbing is alien language to me but he explained everything nicely, considered all potential problems and minimize them. It gets better, his fee is more than reasonable. What else do you want from a plumber except probably invite him for dinner after you know how nice he is and how grateful you are for him to come fix the problem in your desperation. All right, that's a bit too much. Probably sending a card in holiday will do. Joke aside, Kevin is THE GUY you want to call if anything happened to your plumbing system and I hope I have known about him earlier.