I've had a mixed experience with Nathan. Initially, he helped us out in a dire situation during a very cold week during the winter. He came out at a moment's notice, and went above and beyond to really help us get things back on track, which I greatly appreciate.
While he was here, he noted several other issues with our electrical boxes and main input for the condo, and suggested we have them redone. I asked him to provide a quote, and he said he would. Two weeks went by, so I contacted him again, and he said he was waiting on information, but would send the bid as soon as possible. I followed up again a week later, with my email address, and asked him to email me the bid, which he said he would that weekend. That was two weeks ago, and I've since followed up via text, and this time received no response. His initial work was solid, however, it appears that follow-through is not his strong suit.