I continue to be suspicious of the integrity with some of these reviews/rankings. When I hire a contractor with 25 five-star reviews (and not one lower) and then receive below-average service, something doesn't sit well with me. This happened to me in the past with a drywall installer I found on Yelp -- great reviews, poor service... and it's rather disheartening. Note that I was specifically asked, How did you find me, Yelp? For someone with no website, no Google reviews, and virtually no online presence outside of Yelp, this set off warning bells.
It pains me a bit to write reviews like this when the guy doing the work is a nice guy but the work is sub-par. Greg was a nice enough guy, but enough mistakes were made that I simply cannot rate the quality of his service highly, nor can I recommend him.
Foremost, I asked Greg specifically several times before he started to be extra careful, as everything was JUST painted. Despite this, walls were marked/dinged in no fewer than four locations. Shame on me, I suppose, for painting FIRST, but I didn't anticipate such straightforward work being so error-prone.
The bigger issue outside of paint cosmetics was the work itself. I am not an electrician, so I should not be checking one's work. I should be confident to trust in the work done. At one point, I noticed a set of lights on and a standard switch (not a 3-way switch) was in the down position. The switch was installed upside down, and I had to call this out.
In one situation, two new-style dimmers replaced two old-style dimmers. The dimmers fit VERY tight in the box -- so tight that the faceplate barely fit, and squeezed the dimmers to the point of making the dimmer slides very, very tight. Well, it ends up that there is a junction box (one outlet, one switch) in the wall versus a two-gang junction box, so the two new dimmers were basically mashed into the box, despite the fact that they didn't belong in there (again, the old dimmers fit due to being an older style with a more narrow profile).
While the wrong box is not Greg's fault, jamming two dimmers into a box not designed for this purpose IS. I should have been told that two dimmers would not go into that box, and that either the box needed to be replaced or more narrow-profiled dimmers needed to be obtained (if such exist). I was not told this.
The most critical error was that a 1000 watt dimmer was replaced with a 600 watt dimmer (without my knowledge). When I called out the fact that the plate screws were VERY, VERY hot (burn you in a second hot), I was told that that was normal and that I didn't feel it before because the old dimmer was plastic (knob). I was *specifically* told it was the same load/wattage switch when it was not. This means either: (a) he lied, (b) he did not check, or (c) he didn't know to check. None of these are acceptable. A fire hazard was introduced introduced by a professional electrician, and I'm not cool with that.
I later went around and checked other work done, and in two cases found old screws left in the boxes. Safety issue: I don't know. Sloppy, careless: Yes.
If it sounds like I am being harsh, it is simply because there are some areas that you do not chance it -- and electrical work is one. I hired a professional to address the lack of confidence I had in my own ability to do the work 100% properly -- and I found too many mistakes made to make me confident in the work that was done. One thing is for certain: had I -- a layman -- done the work myself, I would have not jammed switches into a box that didn't fit,nor replaced a 1000W switch with a 600W switch.
I had planned on having Greg return to do other work in other areas, but I am not. I am not going to fight' for my money back... I'm going to write it off and keep looking for another electrician.