M P.
07/02/2017 12:00:00 SA
update: still recommend, but knocking off a star for two things. Noticed broken old outdoor light fixture still attached. Hope to have that cared for and had new jobs, but I waited for them to have time for me and never heard back... :(
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AWE.SOME.
I've had Eddie come out twice now, and both times he went above and beyond.
Work he's done for me:
1 - Replaced outdoor lighting fixtures on a low-voltage system. Ensured current set up was safe, fixed shoddy work left by previous owners (like unsealed wire ends), and it looks BEAUTIFUL! He also made a concerted effort not to damage my plants after I hopped around him frantically as he started working.
2 - Replaced normal outlets with GFCIs where they should be. Eddie stands out in that he's clearly safety conscious and concerned about my family's safety. Not in a fake way where he could have installed GFCI's everywhere, and in fact talked me out of some that I thought I needed. Tested existing GFCIs.
3 - Replaced indoor lighting fixtures with new. I'm pretty sure he got zapped while replacing one -- previous DIY owner did nothing to code, I've seen the dangling live wires and wrong colored wires in previous projects -- but he soldiered on, and everything looks GREAT! (Previous handyman made a muckery of simple light fixture replacement, but I had to remove the review due to threatening message from the business owner)
4 - Installed new remote receptors in ceiling fan. Because I know how safety-conscious Eddie is, I tell my son he now has the safest ceiling fan in the entire house, because while Eddie had the fan down I know he made sure wiring was done right.
5 - This one's huge for me, and why I called him back for more work. The grounding prong for the electric starter broke off my new Toro snowblower (wth?). Of course I no longer had the receipt, so Toro wouldn't help and the repair places I called said I'd need to replace the starter at a cost close to a new snowblower. My dad's an electrical expert but not as able to do the work he once did, so we knew someone should be able to simply replace the prong! Eddie was the first who agreed to take a look and see if he could do this.
He could have oversold me any which way, but charged me almost nothing to replace the prong, and followed up with excellent advice to maximize its durability. Advised buying a very short extension cord, plug into the new prong, wrap it around the snowblower handle, and plug in via that when using electric starter, to minimize impact to the new prong. Brilliant!
6 - I asked for estimate to install a WIRED doorbell, as I've had nothing but problems with wireless doorbells at my last two houses. Here again, he could have made some money, and gave me an estimate, but recommended I at least try a specific brand/model of wireless. I did, and lo and behold it works...consistently...with awesome features such as ability to mute if I'm a work call at home.
He did more, but I'm running out of time and characters. Bottom line is that I feel Eddie is extremely conscientious about his work, takes pride in it, truly seems to care about electrical safety (but doesn't use that as a money-making ploy), is honest, and very affordable and fair in his pricing.
That said, I haven't met others that work for the company, and in the past I've been disappointed when an otherwise great company sends out someone who does poor work. But I do feel Eddie would stand by work done by anyone else in his company.