DRC Plumbing and Sewer

Derek was excellent! He really took the time to properly diagnose and repair the problem without trying to upsell us on a pump we didn't need. Will do business with DRC plumbing again for sure!

We had a new washer and dryer being delivered in a couple days. Went to remove the washer and found a defective shut off valve. Could not turn off the water.  Contacted DRC Plumbing on a Saturday and they responded immediately. The job turned out to be much more than we thought, but the technician handled it quickly and professionally. Would highly recommend.

I had a few things I wanted to have looked at.  I hadn't used DRC before so I found them by searching Yelp, BBB, and Google reviews.  I am glad I found them!  Derek was very helpful and patient in explaining what I needed and didn't need to have done.  I decided to do some replacements anyway since the equipment was older.  He completed all work the same day (new water heater, new ejector pump, clear bathtub drain) and charged a fair price for the work done.  I would absolutely recommend him and will use him again if an issue pops up.

They were recommended by a family member that gave this business a very high review. Our experience was just the opposite., cleared one drain but made the second one worse. Told us to call someone who had a 125ft rod something he didn't have. No mention of returning to fix the second mess he made worse and charged a whopping $325! No senior discount mentioned!

After  posting initial review I found a couple things I was not pleased about. There was a dent in my foyer ceiling which I believe was caused by a length of copper pipe being carried out the front door. I had heard a noise that day like a thud but didn't get up to look. 2nd the smoke detector in the basement was removed and not replaced. I didn't realize this for a couple weeks.
If things are being changed or altered I feel it should be brought to the attention of the homeowner.
I think the assistant knew he damaged the ceiling because the dent is quite obvious and was not there before.

I needed a gas line and a water spigot moved to make room for new construction.  Got several quotes and Derek came out on top based on my thoughts on his knowledge and the quote itself.  For a very reasonable price, Derek and his co worker Keith texted/ called me before showing up.  Arrived at the time they said they would be there and got right to work.  Cleaned up after themselves and got the gas line and water spigot moved with no issues.  Would gladly recommend them to anyone in the area who needs plumbing services.

I wrote a positive review a while back, because Derek came out to my home twice before to address some plumbing and sewer concerns I was having.  Both times he assured me that things looked okay, and didn't feel any work was warranted.  Didn't charge me a service fee, no dishonest games or money grab, just an honest assessment.  He went on his way, and I figured I WILL call DRC back if I do have a problem that needs fixing.  Well, today was that day.  Our sewer drain in the laundry room backed up, and spewed out a pretty decent amount of water, which was probably mixed with waste.  I sanitized the literal crap out of the floor when all was said and done.  Anyhow, I call Derek just after noon.  He, along with Keith, get to my house a little after 2:30pm.  They quickly assess that my ejector pit pump is broke.  Like changing a light bulb they're done in about 45 minutes!  They explained the product, maintainance, and answered a few other questions I had.  I feel confident that not only is our problem fixed, but that Derek will backup his work and any issues that might arise.  I feel like I have a good track record with him now.  Anyhow, I won't hesitate to use their services again.  Clearly knowledgeable.  We appreciate this company!

Derek was very helpful getting some one out that afternoon.  The plumber was polite, on time and did an exceptional job.  I would highly recommend this company.  The price was exactly what was quoted over the phone.  Good service, solved my problem.

Wonderful service! Called in an emergency when my basement was flooded due to sump pump failure.  Crew was here in less than 20 minutes and in and out with a new sump pump replaced in under an hour. Incredibly friendly, polite and knowledgeable. Would highly recommend and will use again.

I have used this company for a few years.  Each time they have been so professional, polite and the work was exemplary.  They call and let you know when to expect them, they arrive on time, they are friendly and explain what they are doing, why the issues happened, how to prevent it in the future and the price is always reasonable.  It is hard to find people you can trust but each time they have been here I am fully satisfied that this family owned business is one that you can truly trust and depend on.  I highly recommend them to anyone who is stressed over any plumbing issues.

I was having some water come up in the floor drain of my laundry room after I would take a shower. I called up DRC based on the reviews I saw here and on Google. I called at the end of the workday, and Derek was polite on the phone and readily made time for me the next day. He and Keith came by to help me out. They were polite, efficient, and fair. They quickly diagnosed the problem, and, more importantly, solved it. I don't have to take three-minute showers anymore! I will definitely be calling them the next time I have an issue. Thanks guys!

I hired Derek to install new cutoff valves for my washer and a new faucet for the laundry sink. He was very professional, prompt and a nice guy. He also gave me advice on a weird sub-pump set up I have and toilet brands to buy because I need new ones. I will most definitely call him again in the future.

Follow up review:
I called Derek back to install 3 toilets. He was just as professional as the first job.

Called DRC on a Friday night at 1130pm after our ejector pump failed. Derek promptly returned my call and was out in a timely manner to fix it. He was very professional and honest. Highly recommend.

I called with an emergency today. Rather than come out and take my money, Eric was able to diagnose my issue over the phone and I was able to take care of it myself. I called on a Sunday and he was able to get back to me within 15 minutes like he said. Exceptional service and I will definitely call them first for any plumbing needs.

Called DRC again after great work earlier in year. Came out on a Saturday and cleared by kitchen sink and completed other work. Wow great person. Great work and very friendly. Came out right away on a Saturday to help.

Great Plumber for anyone. I will use again and recommend to friends.

I had a leak in my gas pipe and Nicor shut off the gas to my house, so I called the Go Local number and had a plumber out within the hour this evening. He fixed the problem for a decent price, thanks Derek from DRC Plumbing and Sewer. I appreciate the promptness and professionalism!

I called DRC and Derek was at my place of business right on time. He told me exactly where the leak was coming from, gave me a reasonable quote, and fixed it right away. Thank you for your professionalism! I will definitely be using DRC for future plumbing needs.