Web Analytics
Home > Illinois > Chicago > Electrician
Arnold Electrical Services

Arnold Electrical Services


5470 N Elston Ave Chicago, IL 60630
Call Us Now

Description

Arnold Electrical Services is family owned and operated company comprised of Chicago electricians and electrical contractors. Our expertise is everything electric. We want to keep our customers safe and sound with the peace of mind that our licensed electrical contractors treat every customer like family. Arnold Electrical is big enough for any sized job, and small enough to treat every customer with the care they deserve. We'd love to add you to the Arnold Electrical Services family. We focus on safety, efficiency and quality. We provide a variety of services, always giving you a finished product expertly built by an experienced craftsman. We never cut corners when providing estimates or executing a job.

HISTORY

Established in 2009.
Arnold Electric Services, Inc. was started during the Nation's worst recession since the Great Depression by husband and wife team Jack and Sara Arnold. Lack of work with other contractors throughout the Chicago Land Area and the insight for a quality job done right combined with top notch customer service is what has pushed the husband and wife team to the leap of starting Arnold Electric Services, Inc.

ABOUT BUSINESS OWNER

I have chosen the admirable path of my dad and followed his footsteps into the electrical construction industry. Not only do I have my dad to look up to as an electrician but also a business man. He too owned his own company at one point. Do your job right, take the high road, and honesty are all qualities I have my dad to thank for.

Before graduating high school I obtained the rank of Eagle Scout. After high school I enrolled in a 5 year electrical apprentice training course with on the job and in the field experience. Before, during and after that training I attended community college taking general education, business, and personal interest classes along the way.

I have since educated myself further in the industry and the Chicago and National Electrical Code books alike giving me the ability to pass and obtain my City of Chicago Electrical License and City of Elgin Electrical License.

SERVICES

Outlet Repair, Lighting Repair, Wiring Repair, Wiring Installation, Residential Services, Lighting Installation, Electrical Panel Installation, Outlet Installation, EV Charging Station Installation, Smoke Detector Installation, ,

Reviews

T Q.
T Q.
05/02/2023 12:00:00 SA
Easy scheduling, prompt service, extremely nice electricians! Maybe a little expensive, but I wanted to ensure we had good electricians as I live in a high rise. They were able to address all my concerns and put up a fairly heavy fixture for me.
Leslie R.
Leslie R.
4/25/2023
I really wanted to like these guys. But the whole house surge protector they charged me $588 for was a part that sells at Home Depot for $94. I didn't intend to get a whole house surge protection, it was an upsell from the estimator, who specified it came with a $20,000 warranty. Paying $490 for the installation of a $94 GE surge protector sucks. Oh and it turns out it actually has a $15,000, 3-year warranty. Yes, I talked directly to them and explained the situation. They said it is what it is. Buyer beware, as always. For what it's worth, the dedicated sump pump outlet they installed is fine. Just wish I'd only bought that. Live and learn, once again. Hoping someone reads this and doesn't have to learn the hard way.
Taylor L.
Taylor L.
04/03/2023 12:00:00 SA
I've had two very positive experiences with Yaro from Arnold Electric Services. He was always went above and beyond to do extra things that were outside the scope of his responsibilities. With negative experiences with many other companies with purchasing an older home, Arnold Electric is one of the only ones we've been able to fully trust.
Matthew S.
Matthew S.
03/08/2023 12:00:00 SA
arrived on time and provided arrival details.  estimate was explained and the job was quickly scheduled.  work was completed and the job was outstanding and clean.
Ruzan B.
Ruzan B.
02/08/2023 12:00:00 SA
We got our Tesla charger installed by Arnold. From the time they visited our home to getting it installed, it was a breeze. Eric came by today and installed the charger. Extremely friendly, professional and got the job done in time. We are very happy to have gone with Arnold and will be working with them in the future on other projects as well.
Jerry W.
Jerry W.
02/04/2023 12:00:00 SA
This company should get a higher rating. First they showed up on time. Gave me several options to think about and felt no pressure to do the work. Although I received other quotes I decided to go with Arnold. Very happy with the work.  The work was done as promised.  Always available for consultations. I definitely would use them and refer them again
Karl K.
Karl K.
1/16/2023
We had extensive electrical work that needed to be done with our home. Eric Veith, our technician, was great with all of the work that was specified in our estimate. And with our follow-up appointment, he was able to diagnose a misconfigured circuit quickly and fix it. He also provided intelligent recommendations for various things. He was pleasant to work with, and we would gladly have him help us with any future electrical work.
B. T.
B. T.
10/10/2022 12:00:00 SA
Back when I was young & brave, I'd do my own electrical work (while holding the B&D book in one hand). Since then, I've wanted a professional job done ... as it would be visible to prospective home buyers some day in the future.

I've hired Arnold Electric twice now to add outlets to our basement. Both times, they started with a check-up of all the service points in our house. Both times the electrician was professional, arrived on time, and did top-notch work! And both times I was happy with the results.

If I ever need an electrician again (perhaps to install a car charger in my garage), then Arnold Electric will be my first choice.
Jonathan H.
Jonathan H.
1/19/2023
Yaro and Eric did a great job converting our two panels into one larger panel when one of them died. They were on time and done quicker than expected. Very professional work would definitely hire them again for any other jobs.
Mike B.
Mike B.
3/22/2023
Took their total quote and had it revised to get done what I needed for the first phase. The held to the quote, were timely and professional. Further, Eric came in and explained in detail my options for running the new pipes so they were out of the way and almost invisible. We agreed on a plan and he went right to work. He finished within the expected timeframe and the area was cleaned up prior to departure. Could not have been happier with the work or the result.
Sandra B.
Sandra B.
01/04/2023 12:00:00 SA
Have used Arnold Electrical Services for many jobs in the condo building I live in and am Board President. You cannot beat the service, good deal and knowledge the employees have. I also recommend them to owners who ask me to refer an electrician. They are the best!
Sandy B
Itai A.
Itai A.
10/26/2022
Jake has been awesome to work with. Payed attention to detail and addressed all of my concerns.
Mary B.
Mary B.
03/08/2023 12:00:00 SA
Jake foster is the best!!  He is not only very competent, but also very comfortable in his explanation to the consumer.  He is calm, thorough, and generates confidence in his discussion about his work and the product.  Thank you, Jake.
Beck S.
Beck S.
03/04/2023 12:00:00 SA
Felt a bit.....scammy to me.  Wildly expensive.  I'm sure they do fine work but I just couldn't get past the grifting vibe I got.  The tech they sent out was perfectly fine-kind and punctual.  But what I did not appreciate was the experience akin to me asking them to look at what's wrong with my pinky and having them suggest a full body cast in response.
Justin M.
Justin M.
03/03/2023 12:00:00 SA
Eric replaced a track lighting system for me. He was very polite, professional, and provided a high quality of service. Would definitely recommend.
John C.
John C.
12/14/2022
Our second time calling Arnold Electrical Services.  Small job with two lights installed in hallway area and four new light switches installed.  John Phillips had more items that he suggested that we take care of, but I just wanted to get this done before Christmas and I didn't feel pressured to do otherwise.  Forgive me for forgetting the young man's name that did the work involved but most professional and quick with his work.  Will definitely call again in spring of 2023 to have other work done.
Allison K.
Allison K.
12/12/2022 12:00:00 SA
John Phillips was very professional. He was very nice and helped me get the kitchen lights to work. He gave me a quote for the rest of the work to be done in the condo and showed me a fire hazard. I so appreciate John taking the time to give me a quote for everything and to show me an interest free way of financing it.
Brian R.
Brian R.
2/22/2023
John was great for the in-person visit and he followed up immediately as promised.  Yaro and Albert came to do the work and were prompt, courteous, and professional.  Got the job done and answered all of my questions.  The estimating and billing portion went seamlessly.  Would recommend to anyone.
Cameron S.
Cameron S.
02/05/2023 12:00:00 SA
We are so happy with the electrical work we had done! Every person we spoke to and who came to our home was so friendly, professional, and took the time to explain everything that needed to happen. A special shout-out to Eric for doing such great work and being lovely to work with.
Brian T.
Brian T.
1/23/2023
Eric is great, he replaced a few dozen outlets in our old house and I couldn't be happier.  He was very polite, thorough, and explained several things that he found throughout the day which I really appreciated.  We plan to have some light fixtures replaced in the coming months, and I hope to have Eric help us with those too.
Mason H.
Mason H.
1/17/2023
Fantastic experience. John, Eric and Robert were competent,  professional, and easily navigated some quirks in our 1930s home.
Jon S.
Jon S.
07/10/2022 12:00:00 SA
Absolutely great work and service. Jack and his team are true professionals. I highly recommend Arnold Electric.
Joyce Barber M.
Joyce Barber M.
9/21/2022
Called for a light fixture /circuit repair and an $89 consultation fee was never mentioned. Found it later in the emailed appointment reminder. Came out and gave a 9K quote for house rewiring( the house was rewired in 2001) . We paid the $89 and then tightened the fixture ourselves. Beware!! They come out right away in hopes of conning you into a bigger job!
Joel W.
Joel W.
12/06/2022 12:00:00 SA
We recently moved into a condo in Chicago, and found ourselves with about a half dozen electrical projects. I called the head of our condo association and asked for a recommendation of who to call and he gave me the name of Arnold Electrical. John came out very soon after I called to inspect the condo and find out what we needed. He was very friendly and responsive, and said that if we had any questions about the work they could provide I could call him -- even on a holiday weekend. He was more than helpful. He was a true consultant. On the day of the work, Mike and Brady arrived on sand went right to work. Mike had other jobs to go to so left Brady to do the work. Brady was exceptionally friendly, enthusiastic, and consultantory in his approach, and  walked us through not just what he was going to do but why it needed to be done and how he was going to do it. Thanks, again, to John and Mike, and, especially Brady, who did the bulk of the work, for their professionalism and knowledge. Arnold Electric seems to hire only the best of electric professionals. I will use the company again.
Andrew B.
Andrew B.
3/28/2022
We recently bought our first single family home and needed expert advice on our electrical system. Derek was professional, thorough, and super informative. Their inspection process was very impressive and helpful -- I highly recommend them!
David C.
David C.
12/12/2022 12:00:00 SA
John Phillips came out for our quote and was very professional and thorough. Robert Aguilar installed our whole house surge protector and was very prompt and answered all of my questions. Would definitely recommend Arnold Electrical Services to others!
Adreyana S.
Adreyana S.
11/09/2022 12:00:00 SA
Do not use this company. They are ridiculous and not professional.  I had no power in my laundry room and called to get an electrician out. The guy shows up and does not even inspect the issue. Rather, he was too busy taking photos of my panel in the basement and outside. Less than a year ago, so I'm aware of a full inspection report. I did not call for a full inspection. I called to get my laundry room, light back up . Then he tells me I need to spend $1400 in order for him to tell me why the power went out in the laundry room???what!!. Why would you charge me $89 to come out to fix an issue If you're not going to even fix it or tell me what the cost would be to repair it ? I had another electrical company come out two hours later and they fixed the problem within an hour and only charged me $125. Why would he even come out if he can't tell me what the problem is? And who charges $1400 just to give me an estimate on what the problem is, it's unheard of . Worst company to deal with. Do not use save your money and time.
Brett V.
Brett V.
11/18/2022
We had Arnold electrical out to replace 2 light fixtures and install ceiling lights in our bedroom. Robert showed up on time, did a great job with all three jobs and cleaned up after himself. I'd recommend Arnold electrical and I'll use them again.
Alyssa D.
Alyssa D.
7/28/2021
Just moved into my new condo and had a few electrical issues I wanted reviewed. When I called, they were very quick to schedule an appointment and send follow up reminders before the day.
Derek Hilgenberg was prompt, explained how to resolve the issues, and provided recommendations on things I may want to consider to increase the longevity of my appliances and my breaker. Very happy with the work and will definitely reach out to them again for any electrical needs!
George P.
George P.
10/28/2022
John from Arnold was great in giving the initial estimate for installation of a new 240v outlet, very professional and gave a great price. During the install, Rob and Jake were awesome! They came on time and finished early with everything I needed. Very professional and communicated well. They cleaned up after themselves and did a great job overall. I had Arnold recommended to me by a family member and I wouldn't hesitate to recommend them to other family and friends. Thx Jake and Rob!
Harry V.
Harry V.
8/22/2022
These guys are very responsive and very professional. They do excellent work and I'd recommend them for electrical needs for anyone looking for quality work.
Paula S.
Paula S.
10/24/2022
Eric from Arnold Electric installed a new GFI outlet outside this morning.  He was very efficient.  And he was very polite, being careful to put on shoe coverings whenever he entered the house.  I would definitely use them again.  Very positive experience.
John B.
John B.
01/04/2022 12:00:00 SA
A little disappointed... It seems most like a miscommunication between their sales and technical people, but I called to have have a chimney fan wired which I was told was a service they performed by sales team on the phone. Their field guy (whom was nice) said they did not do that work. I was aware there was a dispatch fee that would be credited toward work performed, but I was surprised that I had to pay the dispatch fee for a ~15 minute visit just to tell me they would not perform the work. I don't even have anything to apply the dispatch fee to... I would have not had them out if the sales team had told me they wouldn't perform the work!
Chris H.
Chris H.
08/12/2022 12:00:00 SA
Arnold is my go to electrical contractor. They are responsive, have great communication, and do the job well. Derek is very nice to work with and typically provides the quotes ahead of time. I've used them a 4 times. The latest job Eric was the one doing the work. He discussed what he was going to do, did a great job, answered all my questions and was also very personable.  Also, I really appreciate how digital they are. They send quotes over email and text you when your tech is on the way.
Lindsay C.
Lindsay C.
7/30/2022
As first time homeowners, it can be intimidating finding a reputable crew to help when something goes wrong, especially something as important as electrical work. My husband and I found ourselves needing electrical support, and after reading reviews and checking out the website- we decided on Arnold Electric. Best decision ever. From John P coming out and doing the thorough inspection, to Sam L and Eric V coming and doing the electrical , and even Tim stopping in the next day when we had a question, we have been so support. They were all communicative, respectful, and did great work! Will definitely use again! Thanks, guys!
L. M.
L. M.
09/07/2022 12:00:00 SA
Yaro and Sam did the  electrical  work at my house today. I could not have asked for better service.  They   were extremely  polite and friendly.  Yaro explained everything when the work was completed.  I highly  recommend  Arnold  Electric  Services.
J D.
J D.
7/23/2022
Extremely professional and helpful! I bought a house with a vintage electrical system and wanted it brought into the 21st century. I needed extensive work done, from installing a new electrical panel to adding overhead lighting and changing out every outlet and switch. From the initial inspection to the finishing touches everyone I worked with at Arnold was friendly and professional. They had suggestions and explanations when I needed them, and checked in with me throughout the project to make sure everything was just the way I wanted. In particular Eric and Sammy who did a lot of the finishing work were incredibly professional and helpful. My house is up to code for probably the first time since the '60s, and I'll happily be contacting Arnold again for any electrical work I have in the future.
Kate O.
Kate O.
4/27/2021
Derek Hilgenberg did a fast, courteous, neat job for me. He solved a dishwasher problem in no time.
I knew when he was on the way and he arrived right on time.
I will recommend Derek to my condo neighbors without hesitancy .
Martin S.
Martin S.
8/29/2022
We recently renovated our kitchen and Arnold Electrical Services did the disconnect/reconnect in a prompt and professional manner, advising us along the way. Shout out to Derrick, who did the estimate, and Sam and Eric who did the work. Highly recommended.
Mary P.
Mary P.
8/23/2022
Look no further for an electrical contractor.  Arnold Electric is top-notch.  The electrical work I needed was extensive.  This family owned business lives up to, delivers, and exceeds all of its website claims.    I'd be remiss if I didn't give a shout out to the fantastic crew who, over the course of three days, made my house a safe place to live....thank you John, Jonathan, Mike, Yaro, Sam and Eric.   And a special thank you to Mary Bell for excellent customer service from beginning to end.
James F.
James F.
6/25/2021
We used Arnold for an electrical project in our basement and we're very happy with the work. Derek, John, and the rest of the team were great!

J&J
Logan Square
Willard D.
Willard D.
12/16/2020
We recently had our track lighting go out for no apparent reason. We searched online for an electrician and Arnold came up so we gave them a try. They were terrific. Although we had to wait several days for availability, both times they were able to come out earlier than expected, both on date and time (once to evaluate, once to service). We have 14 ceilings so I was worried but it wasn't a problem. Derek was friendly and careful to check everything as he made a diagnosis; Yaro was not only very friendly, he was also really dedicated to the job. It turned out to be a real puzzle--not what we had first thought--and he kept at it until he found a solution, which took nearly three hours instead of an hour. When he was finished he waited to see if things were OK; he didn't rush off. I was very impressed with their service and professionalism. I will definitely use Arnold Electric again.
Jeff W.
Jeff W.
6/20/2022
Jonanthan and Yaro came to our house to do a bunch of small electrical projects.  Both were professional, friendly, and went out of their way to be helpful.  The work was done well at a good price.  I'll be using them again in the future.  Highly recommended!
BRADLEY M.
BRADLEY M.
4/29/2022
I had 2 bathroom exhaust fans installed, 14 wafer LED's installed and a number of light switches replaced. All work was done perfectly by Eric Veith. I recommend Arnold Electric and in particular Eric to everyone needing electrical work. The work area was perfectly clean when Eric was ready to leave.
Deanne C.
Deanne C.
02/09/2021 12:00:00 SA
I've been procrastinating getting our electric system looked at in our 1926 Chicago bungalow, but I finally called Arnold Electric and couldn't be happier. John did the safety inspection and he was so helpful, informative and kind. On a side note, my son during the inspection with a question about smoked salmon and John was able to answer that too, as he used to be a chef.

In addition, there website has short videos that are helpful. I give them, and John, my highest recommendation. I was also very impressed with their communication, texts and emails.
Ben B.
Ben B.
7/19/2019
Professional communication on the front end, friendly service in your home.

Arnold Electric was excellent during my initial call as Mary collected all my information and even did a quick check to make sure I tried the very basic troubleshooting that could have solved my problem.

I received lots of communication about when my appointment would be, and the electrician showed up when he was supposed to.

Nick Mass was very friendly and professional, checking over my problem and looking for other potential issues, even alerting me to areas where my home wasn't up to code.

The fix was relatively painless and fast, even if the cost was higher than I might want. (How are you supposed to price-shop electricians, anyway?) Arnold will charge you $89 just to come to your home and diagnose the problem, but if you use them, the $89 gets waived and you just pay for the work.  

I feel confident that Nick solved my issue and my experience was pleasant enough that I'd likely use Arnold Electric again.
Gregory J. L.
Gregory J. L.
6/25/2021
The best all the way around! Been to my home twice with both experiences (with different staff each time) and each time and team were professional, courteous and prompt.
Daven T.
Daven T.
7/24/2020
I normally don't leave reviews on things, but this is worth it. Derek came to help us out. Super friendly. He had a mask on. We appreciated his willingness to keep both himself and us safe during these times.

He figured out the problem and made it work. He actually saved us a TON of hassle AND money by offering a temporary fix. We will be sure to call them back to get to the bottom of the issue. But in the meantime, great job. Great service. Great explanation of exactly what was happening in our home. He even offered to stay to simulate a possible scenario that could possibly cause problems. He wanted to make sure every possibility was safe, and that we would be OK.

We are so grateful for the service.
Jim B.
Jim B.
5/25/2021
I've used this company twice now and Derek was our technician. Once for a pretty major job where they replaced our ancient electric panel and updated closet lighting and some switched and outlets so they were up to code. Another time he came out to update an exterior outlet and outlets in the basement. Both times Derek was prompt in his arrival and very efficient with getting the job done. I think I've found my go-to company for everything electric and would highly recommend them to family, friends, and others.
Gil S.
Gil S.
07/07/2020 12:00:00 SA
Arnold Electric did a phenomenal job!
We live in a condo, and needed to replace an archaic electrical box. Living in HOA governed unit means we need to follow guidelines...
Arnold Electric helped us through the whole experience and process in a smooth  and professional way.
From the first appointment - showing up on time, being courteous and professional.
Understanding what the HOA wants/needs and providing everything within time and to the satisfaction of the HOA board.

Within 1 hour of first appointment we got a quote, which was in our budget range!
Appointment was scheduled within 24 hours.
All needed documents provided promptly.

On the day of the instal Tim Booker, Electrician. showed up with Brady, his apprentice. The two were professional, clean, pleasant, respectful, and finished the job promptly with no issues.
They did anything they could to minimize the impact of the retrofit on our day-to-day life.
Thank you Tim and Brady!!!

We highly recommend using them for electric jobs.
Summer L.
Summer L.
07/06/2021 12:00:00 SA
Arnold Electric has come to our rescue many times since moving into our new home earlier this year. They're always available within a few days (sometimes sooner), knowledgeable, friendly, professional, and do the job right! We're a part of their neighbors program which has helped us save some $$$ each visit. Even without the program they are priced fairly, I've never felt like I was being taken advantage of or overcharged.
Sharad R.
Sharad R.
03/02/2022 12:00:00 SA
I contracted this company to upgrade my electrical meter and panel. I am impressed with their professionalism. Technicians, Tim and Mike, efficiently completed the project on time. They effectively communicated the process and answered my concerns satisfactorily. I highly recommend this company.
Patricia L.
Patricia L.
6/16/2021
I called Arnold Electric because they were on Nextdoor app. and in the neighborhood. Their technician, Derek Hilgenberg, showed up promptly. I had issues with power going on and off in upstairs and downstairs. Derek checked on the fuse box and all areas of concern. He took his time and also explained a lot along the way. I am so grateful that he solved the problem I was having. I now can use my ceiling fan once more. I will definitely be calling soon for the rest of my projects. Thank you Derek! I am glad I found Arnold Electric.
Patty Luetkemeyer, Mayfair
Meredith O.
Meredith O.
1/24/2022
Highly recommend Arnold Electric. The office staff is super responsive - all the work was done in a timely manner at a fair cost. Nothing was pushed that wasn't required. Very happy overall - will definitely use again in the future.
Dan K.
Dan K.
11/23/2021
Very responsive to my initial service request and even called to  arrange a visit earlier than my scheduled appointment when something  sooner opened up. Great work while they were here too.
Paolo P.
Paolo P.
02/10/2021 12:00:00 SA
We had a wonderful experience with Arnold Electrical Services! Tim came out to replace our ceiling fixture and he did a wonderful job! Service was outstanding. We were so happy to find them and we will definitely use them again in the future. :)
Ellie K.
Ellie K.
03/05/2021 12:00:00 SA
Just them out to install globe light fixture in our laundry room (owner Provided) charged $307 and replaced a bad light switch charged  $207 total of $514 for approximately 30-40 minutes of work. Seems excessive.
Saema A.
Saema A.
4/27/2021
We had an issue with our main circuit breaker which was diagnosed and fixed in no time by Arnold Electric!  Prompt and swift service. Definitely recommend them!
Ted K.
Ted K.
12/04/2020 12:00:00 SA
Today John P. came out to our home for an annual maintenance inspection. He was very personable, extremely knowledgeable, and took his time in explaining to us the items on the inspection list as he was going through them. We also had a few items that we were considering upgrading in our home. He thoroughly explained the various options we had, and provided us quotes based upon our preferences. This was the 3rd time this year we have had Arnold Electric come out for various work we needed and every time we continued to be impressed. Thanks John for helping us out today!
Peggy S.
Peggy S.
9/14/2021
When I bought my home 7 years ago  I knew it had old cloth wiring  . when my attic fan stopped  working I called Arnold . There was a inspection fee .they send  John he came to look at my attic fan and also did a home inspection . He pointed out on the cloth wiring . I admire John honesty answer all my questions and concerns . Finally after being nervous and holding back on rewiring I decided let's do this .  The small fee was included with the work . Rewiring is not cheap . Wow get ready for the work and dust . They found hidden boxes and dangerous wiring . Many holes were made to do this job but it had to be done .  Patching is not included and they will tell you that and give Referreal. They are a family business license bonded electricians , they are on time , honest humble caring  workers they will work  , 5 year warranty guarantee.  After I patched the holes  they came back to put up my light fixtures and fan .A big shout out to the electric wizard John , Sam , yaro, Tim , Robert , John . Finally my whole house is rewired and It feels comforting to be living safe in my home . Thank you Arnold electrician!!
Catherine J.
Catherine J.
10/26/2019
I have never felt compelled to write a review, but Derek from Arnold Electric blew me away with his services, professionalism and expertise!  I own a small business in Chicago and we had 2 days of no hot water, no heating, and my clients were mad...and i was losing my mind because it was an electrical mystery to determine where the problem was and how to solve it.  
Derek arrived yesterday calm and polished.  He was sensitive to have stressed and anxious I was, and he helped me have confidence that he would resolve the problem.  And he DID!  It was a very complicated matter that required his utmost expertise, patience, and determination.  He is simply the BEST!  I am so grateful!
Mike B.
Mike B.
10/07/2021 12:00:00 SA
We had some issues with our electrical box that required a complete changeout.  Tim was quick to come out and assess the situation.  Within a week we had a new safer box thanks to the professionalism of Robert, Sam, and Jeff.  They were very courteous and accommodating of our work from home situation.   Thanks you guys!
Shauna L.
Shauna L.
11/17/2021
We had a great experience with Arnold Electrical Services from the moment we reached out to them via Yelp. Someone responded to my message within minutes and answered all of my questions thoroughly. I then called to schedule an appointment with one of their technicians. John was scheduled to come on a Tuesday but called on Monday and asked if I would like for him to come that day since he was in the area. I gladly took him up on his offer, and he arrived promptly. John was very professional and knowledgeable. He listened carefully to our needs and then thoroughly went over how he and his team would address them. In the process, he also offered alternative suggestions that would be less invasive but still solve our problems. Furthermore, he performed a complimentary safety inspection for us. Lastly, John gave us his personal number and was super responsive and helpful throughout the process. I highly recommend Arnold Electrical Services, especially John!
Ken H.
Ken H.
5/17/2020
Called for some changes to the outside of the house, an extra outlet and moving the hookup for the condenser unit to a new location.

John came out for the quote, and was very friendly and receptive. He called in a colleague after I accepted the quote, and they did a quality job in an efficient and neat matter. Would definitively recommend this company for any electrical needs, and they definitely have found a repeat customer in myself.
Mamma J.
Mamma J.
12/18/2020
First time contacting Arnold Electric. Very happy we did. From our first meeting with Derek, we could tell this company knew their job well. Correspondence very good. COVID safety protocols very good. Polite, clean, efficient service. Great work done by Mike and Tim. Great personalities. We received texts when they were on their way. Texts and emails conveying all work being done. One extra wonderful perk?? They actually arrived on time each day. Very glad we found Arnold Electric!
Lynn B.
Lynn B.
7/24/2020
Very shocked at the price we were quoted to just add an outlet 3 feet away from a light switch they could tap in to. These 2 really young guys show up and first off want to do a full house inspection. That was included in the $89 fee just to come out and look at the job.
So anyway, they wanted just under $500 ( and that was with the $89 already backed out to put in the additional outlet. We've done a lot of home renovating  and I know a ridiculous price when I see one.

A week before this we had an outlet added to our deck for only $150.00. I don't know why my husband called these guys in the first place. You can just imagine what all the things they would try to talk us in to if we did the home inspection.
BEWARE!
Rich H.
Rich H.
10/12/2021 12:00:00 SA
Storm yesterday took out tree, which took out the power to our 6 unit condo building. Left a message at 10p last night, they had an estimator here at 9a the following morning. Beat my other quote by $13,000 and had a 5 person crew here 2hrs later. They are doing a major job w zero notice in less than 8hrs. You guys are the best.special Thank You to your amazing crew: John, Jeff, Sam, Robert and Vince.
Susan F.
Susan F.
10/11/2021 12:00:00 SA
I had to have some serious problems with electrical put in only 3 years ago by an unreputable contractor corrected immediately. One of the circuit breakers was red hot and kept flipping off.  Adonis answered the phone very nicely and Derrick came out immediately and fixed immediate problem and then went on to find and list everything done incorrectly. He provided pictures and explanations and a quote with no pressure to use them. I had a quick response by Tim and Yaro that were the most pleasant professionals I've ever dealt with. Highly recommend this company
sarah l.
sarah l.
07/07/2020 12:00:00 SA
Nick & Yaro were so quick and efficient and beyond nice. The ceiling fans and lights are running perfectly and I really appreciate that! Between Mary in the office to the man that came for the estimate it is great business. Thank you so much!
M K.
M K.
02/09/2021 12:00:00 SA
Half my power went out at 9pm when I tried to use a vacuum and a space heater at the same time. I requested service through the website and before 8am the next day I had Mary calling to schedule an appointment for an hour later. Derek came out and luckily it was an easy fix; he was nice, personable, and answered all my questions about my old electric system and when it might be time to replace a few things. I live in an old unit where things constantly break, so I've dealt with a number of technicians over the years, and Derek was one of the easiest to work with--it's a relief as a homeowner to talk to someone who really knows their stuff! I also appreciated the status updates I received via text when the appointment was scheduled and Derek was en route. Hopefully I won't be in need of electrician again anytime soon, but if I am, I'll definitely use Arnold again!
Dennis D.
Dennis D.
8/20/2020
Nick Mass (and a partner whose name escapes me) came out to repair my meter mast and raise the wires that were pulled down by a 40' tree that fell on my garage during the storm on 8/10. They were here the day after my estimate was given and finished the job in 2 hours. Great work! Highly responsive.
Greg K.
Greg K.
08/11/2020 12:00:00 SA
Needed a few things taken care of at an older condo and Arnold Electric did a great job.  The work included fixing a faulty two way switch, installing GFCIs, inspecting some connections at the junction box, and installing some ceiling fan hookups.  Derek and Nick were extremely friendly, quick, and professional.  Highly recommended.
Michelle S.
Michelle S.
07/01/2021 12:00:00 SA
The Arnold Electric team is knowledgeable and professional. They make sure the project is completed to your satisfaction.
John D.
John D.
9/15/2020
I have an old place with lots of old wiring, and I had a bathroom fan stop working.  I assumed that the fan motor had burnt out, but after removing it I discovered that the fan was fine, but not running even though there was electric current running to it.  I knew it was time to hand the job over to an electrician, and Arnold discovered that the internal wiring had degraded to the point that it was no longer delivering a steady current.  It ended up being a more extensive and expensive job than I would have liked, but I appreciate that they were upfront about the costs, their employee was good about wearing a mask, and they cleaned up the work area when they were finished.
Dean K.
Dean K.
8/23/2021
Called Arnold on Sunday 8/22/21 at 6:59am for a power outage. They got back to me around 11:30 and scheduled a visit between 1-2. I have a 40 year old breaker panel. One breaker was defective, but it was Sunday, so they used the A/C breaker as a replacement so I could have power. Worked out well. The technician who was nice told me he'd check to see if they had a breaker at the office and come back Monday to hook it up so we could have  
A/C. There was no condition attached to this offer and no mention of any conditions on the estimate.  They adjusted it lower by 15%. The estimate was $7500 and $2500 for other work. I got a call Monday am to tell me that they could replace the breaker, but I had to schedule at least the $7500 in work before they would replace it. Not sure about you, but I need some time before I commit to spending $7500. She gave me several choices of work days, but I said I needed to think about it. Frankly I wasn't sure if it was a good estimate or not and wanted to get a 2nd opinion. I was told again if I didn't schedule the work no A/C fix. Called another company.

I'm trying to stay safe in my 80+ house. So I can see how much you care about my safety. Amazing that none of the people talked to on Sunday thought it was a safety issue. But thankfully I'm done with Arnold and your tactics.

Currently sitting in my house very warm. But Arnold doesn't seem to care about my safety at all. Is it safe to sit in a sweltering house when you are a senior citizen?
Will continue update as tomorrow is supposed to reach 91 degrees. Hope you have A/C!!

Continuing. Arnold told me in their response to be safe. How can I stay safe when today's temp will be in the lower 90's and high humidity. We are 2 senior citizens ( not frail or anything)  without A/C that Arnold refuses to fix. Let's recap: they promise to come back the next day and fix my A/C. They give me a $7500 estimate and tell me that I must make a decision on their estimate within 12 hours of receiving it or sorry we won't fix your A/C.
So you tell me how much Arnold cares about it's customers.
Buffi G.
Buffi G.
09/06/2019 12:00:00 SA
Highly recommend Arnold Electric.

Mary in the office was quick to respond to my (many) questions, and scheduling/communications was a breeze.

Derek and Dave came out to do the inspection and estimate, and explained everything they did as well as the estimate for all of the lights and fixtures I wanted changed out. Fast forward to the day of the work, and the efficient/effective team of Derek, Tim, Pete, Pete and Jeff worked throughout my house tackling my long laundry list of projects. We ran into some typical old-house issues, and we were able to quickly assess the options and move forward. Some of my projects required great attention to detail (dining room chandelier, kitchen island pendant) and some were just rather difficult (bathroom fan) but each one turned out great. I'm excited by the renewed look of many of my rooms, thanks to the fine work of the Arnold Electric team.
Carly F.
Carly F.
6/30/2021
I had a wonderful experience with Arnold Electrical. Derek was educational, talked through my different options and was honorable. Definitely going to use them again!
Sagar V.
Sagar V.
4/19/2021
I called for two small jobs that took 20 minutes in total where I already supplied the parts. Another company would have charged me under $200 if I had the parts already with me but timing didn't work out to her them. I was charged over $500 which was an absolute joke. I do not recommend this company. They force charged an inspection upon arrival that was not asked for, dragged out their visit and then offers 3 scenarios for work (all insulting prices) with the last option finally doing what was asked at a premium rate. The technician was nice, respectful and did a great job on the tasks. He was just doing as he was instructed.
M M.
M M.
05/06/2021 12:00:00 SA
We used Arnold Electric for a two significant jobs for our single family home. I compared their quote to two other contractors and theirs was right in line. The team at Arnold was professional, fast, very communicative, and easy to deal with. I'll recommend them to anyone else I know and use them again in the future.
Dawn M.
Dawn M.
06/04/2021 12:00:00 SA
After a broken pipe led to wall removals in our 100+ yr old house, we discovered lots of unsafe electrical problems within our walls and ceilings. Arnold electrical was one of the few companies that actually called me back when we were looking for someone to fix everything. We were so impressed by their responsiveness, communication, and process in just giving us a quote, that we choose them to repair and replace everything. They ended up replacing our electrical panel, adding a sub panel to the garage, properly dug a trench and buried a conduit for our garage electric, installed an outdoor outlet, installed a light fixture in our stairwell, placed exposed wires in conduit,  and completely rewired our house. We worked with two different teams and two other individuals from Arnold throughout this whole process. John did our initial assessments. He was very helpful, knowledgeable, and took his time listening to our concerns. Justin did our panel inspection, along with the city inspector. He was also very friendly and knowledgeable. Mary, the receptionist, was always friendly and responsive, and set up the city inspection and permit for the work. Jeff and his team did the rewiring and garage. They were always on time, did an initial vacuum clean up afterwards, cleaned up their mess everyday, and even brought treats for my dog on the last. Our only complaint is that we felt we were not adequately prepared for how many holes they had to make to do the rewire. Maybe they didn't know until they actually started? Despite that, we are very satisfied with their services. They were pricey, but prices seemed on par with other local companies. Their communication, promptness, that they actually showed up on time every time, and that they coordinated the city permit and inspection were well worth the money.
Ofcr L.
Ofcr L.
9/22/2020
Never responded to emails or calls
Wow! Thought the website had potential based on pictures but no! Lost my business.
Laurie D.
Laurie D.
9/14/2020
After I had a ton of electric work done by Arnold, a light wasn't working in one of the rooms.  I called the office to tell them it may be coincidence, but they sent out Justin Horton, a manager, the next day, who found out it was just a bad splice unrelated to the work they did and he he still fixed it for me AT NO CHARGE.  I was floored.  I called Mary in the office and told her I wanted to giver her a hug.  Arnold has found a loyal customer and I can't recommend them enough.
Catherine G.
Catherine G.
6/19/2018
If you need an electrican and an operation that is as seamless as possible, you want to call this place.  Called these guys because the panel in my parent's house seemed to beep.  Given there was no smoke alarm near it, we were concerned and called in Arnold Electric.  

Did an assessment and found out that my paren'ts place hadn't seen a panel upgrade in forever... and a lot of the electric work was not up to code.  Not to mention probably a bit unsafe.  

We bit the bullet and got a full assessment and scheduled to get all the necessary electric work done - and it was a lot.  

Art, Nick and Matt came out for a full day and took care of all the work.  Art who had originally come out to do the work went really above and beyond to do work that was going to be safe and lasting.  The house is outfitted with a new electric panel, along with all the necessary grounds in and outside the house for sewage, etc.  We feel confident with the work they did and also for any issues that may arise in the future.  If you need someone reliable, this is who you call.  They will continue to be our go to for any electric work we have in the future.
Inca S.
Inca S.
6/29/2021
I was pleasantly impressed with the service I received from John -he was polite neat and courteous.More importantly he explained everything he was doing-what I requested as well as what I may need in the future. I am very satisfied with the service -will use in the future when needed and certainly will let my friends know this is a professional company that gets the job done.
Rudy M.
Rudy M.
5/17/2018
Arnold Electric has continued to provide outstanding service.  Recently our home was experiencing dimming and flickering lights.  Jack originally investigated the need for surge protection support and uncovered a possible electrical issue from the utility service.  After an investigation from ComEd, there was indeed a utility line problem from the alley causing the issue, just as Jack suspected.

Jack's expertise, priority to safety and attention to detail was worth the call.  I'd (still) highly recommend Arnold Electric.
Karen B.
Karen B.
9/30/2020
Out of 3 electrical companies I contacted for a condo building light timer problem, only Arnold Electric responded.  Tim Booker was personable, yet professional, and diagnosed that a new timer was needed.  They did not have one at the shop, so he went to Home Depot and purchased one and was able to install it in the same afternoon.  We will definitely call this business again if we have another electrical job in our building.
Catherine W.
Catherine W.
07/12/2021 12:00:00 SA
I had a great experience with Arnold Electric in July 2021. Adonis was professional, polite and courteous on the phone. He was very patient while I described the problem and then fit me into the schedule same-day on emergency basis. I don't know how long I would have been without power had he not done that. He also kept me updated by phone and text about when the electrician would arrive. John Phillips was the electrician who came out. He also listened patiently as I explained what had happened. He was extremely courteous, thorough (even doing an overall safety check), pleasant and quick. I felt confident the electrical problem had been completely taken care of by a knowledgeable professional. I don't hesitate to recommend Arnold Electrical Services.
Suzanne R.
Suzanne R.
07/08/2020 12:00:00 SA
Nick Mass and Brendan just finished fixing my attic fan! So now my a/c is drawn upstairs!! So hot...but they came on time and did the job quickly and professionally! They left no mess and were cheerful and thorough despite what must be over 100 degrees temp plus humidity in the attic!!! Thank you!!!!!!
Tim D.
Tim D.
9/26/2019
I felt obligated to write an unbiased review since we contacted Arnold after my wife got a referral in a local facebook group.  

I submitted an inquiry online, which they advertise all over their site: Free Quotes/Estimates (4 times alone on the homepage).  When I was called to confirm an appointment, I was told because this was a 'problem' and not a 'project' that I would be charged a dispatch fee of $89 and there would be no free quote, but the dispatch fee would go towards the repair costs.  Their office is also within a mile of my home so I am all for supporting our community, but I did not do any research on the company prior to committing $89 to them for dispatching an electrician.  An appointment was confirmed for the next morning at 7a.  I was clear this was not an emergency, they just happened to have an opening the next day.

I am handy enough to believe that the work required was minimal and I researched the materials to have an idea of cost.  In short, I figured the work would take about an hour and be about $50 in material.  I was prepared to pay around $250 (anticipating +/- $25) for the job.  However, I wasn't positive if the issue was with the 3 GFI outlets themselves or a bigger problem.

Their system is automated and I was texted/emailed throughout the process when the appointment was confirmed, when the electrician was dispatched, etc.  It was nice and convenient.

John P. arrived within 15 minutes of the appointment (acceptable) and was professional.  He offered their included full home inspection, which I kindly declined as I just wanted 3 outlets working again and assumed that would just add time I would be paying for.  After John confirmed the work required to repair them, replacing the 3 outlets, I was then given a quote to confirm the work.  It was for $680.  My jaw dropped.  I kindly let him know that quote was ridiculous and I would do the work myself and pocket the $500 I would save.  John was in and out within 30 minutes, but he completed what I needed of him.

I gave 2 stars because the service they did provide was worth $89 to me to confirm the issue was the GFI outlets themselves and not a bigger problem since I am handy enough to complete the work myself.  However, the total repair cost was nothing short of outrageous.  I would not recommend Arnold unless someone is looking for an $89 electrical review or they are offered the Free Quote/Estimate that Arnold advertises all over their website.
David D.
David D.
6/23/2020
We recently called Arnold Electric Services  to have two new light fixtures installed.  This has been at least our fifth experience working with Arnold Electric and they have always been excellent in every regard, from the ease of making appointments with Mary in the office to the courteous, prompt service from the electricians.  Their reliability and professionalism are top rated.  On our latest call, Tim came and did an excellent job, also doing a thorough check on all of our outlets and electrical system.  We consider Arnold Electric Services to be our go to company when it comes to electrical needs.  We would highly recommend this excellent company to anyone looking for electrical needs.
David Briere and David DuPre
Rick S.
Rick S.
5/14/2021
Tim and Robert were terrific.  They were on time, Professional and courteous.  Mary in the office was also a real pleasure to deal with and easily accommodated my need to reschedule.  Would use them again.
C D.
C D.
4/21/2021
Derrick was very clear in describing and scheduling the work that will be done in a few weeks. I appreciated the pictures that he took of the areas that needed work.
James M.
James M.
6/19/2020
Mary in the office and the scheduling was fine. Derek the man they sent out, didn't give me sufficient notice as he was supposed to, talked to the electrical handyman who had been screwing the job up for months, then left without even letting me know. I arrived a few minutes later. Very poor on the service end.
Emily F.
Emily F.
8/20/2020
I appreciated that they wore masks in our home. However, at the end of the first day of the project, the team left the home a mess. We had work done in a toddler room (which was obvious by the crib and other nursery furnishings) and at the end of the day, there were several small hard wire bundles littered on the rug, many of which were really hard to see. This posed a serious safety concern for our toddler. The team also left dirty hand prints all over the wall and ceilings and dirt covering a light colored rocker in the nursery. We called to have them clean up on the second day of the project (after picking up all the wires ourselves) but the only change was a tarp was laid down on the floor before their second day of work, the prior day issues were not addressed. We had to have a third visit to have the cleaning and other issues (plates not on correctly, a brand new fan that was clicking, etc.) fixed. While they eventually fixed the issues, this was a really frustrating experience because it seemed like they did not do the bare minimum to clean up after themselves or try to leave the home looking decent.
Felice L.
Felice L.
10/17/2019
Excellent service. Was treated very professionally and fairly after a misunderstanding.  Mary is amazing.
Joy S.
Joy S.
6/13/2019
Thank you to Arnold Electric! We were having power issues with electric services to half our house. Arnold Electric sent one of their electricians out very quickly and discovered that it was a ComEd problem (even though ComEd said everything was okay). The electrician helped us by working his magic with some of the wiring to get us back up and going while ComEd solved their part of the problem. Good work, great price.
Dot N.
Dot N.
08/02/2019 12:00:00 SA
We had a rush situation, and Arnold came through for us. They are organized. The job required two visits, because an unusual transformer had to be ordered, and the second visit I discovered I did not have my keys to the unit (due to the unusual amount of trading keys to this rental unit back and forth due to a pending sale, for showings, inspections, etc.) and both the tech and Mary in the office could not have been kinder about it, simply re-scheduling without drama. Their invoicing (necessary when real estate is in the process is changing hands!) is prompt, too. Altogether a well-run outfit--not the cheapest, perhaps, but reliable in a crunch-time.
C K.
C K.
03/12/2019 12:00:00 SA
Just had Art here to get power back on for our garage.  Really wonderful guy - prompt, efficient, knowledgeable - we couldn't ask for more!  Sure worth every penny.
Alison F.
Alison F.
04/11/2019 12:00:00 SA
Art came out this week and was on time at 7:00 am.  He was professional and very knowledgeable about all projects I needed his help on.  He was able to make many fixtures that have not worked at our place ever come to life!!  I will use Art for all future projects.
Ryan T.
Ryan T.
12/04/2019 12:00:00 SA
Fantastic experience with Arnold Electric Services. I was contacted almost immediately after my service request and had an electrician onsite in less than a week. I needed to install a double oven and required new wiring / breaker installation.

Tim showed up right on time and was able to complete my project same day. He was very professional and even helped me complete the oven installation (which included lugging around a super heavy double oven).

Definitely recommend them and shoutout to Tim for a great job.
Patrick E.
Patrick E.
5/23/2019
I called on a Monday and made a 7 am appointment for that Thursday (5/23/19) with Mary (Office Manager) to request a quote on a few things at our house. Mary is very pleasant on the phone.

On Wednesday (5/22/19), Mary emailed me requesting me to confirm the appointment for the next day which I promptly responded to.

On the day of the appointment (today), no one arrived at 7am. I waited until 7:15 am and called Mary and she said a tech would be there in a minute or two.

At 7:30 am, I called again and no one answered. At this point, I was not sure if someone was even going to show up so I started to pack up my things to go to work since I was taking time off to request this quote (I start work typically at 6:30 am).

I left my house at 7:40. At 7:41 am, the tech showed up.

I understand that people run late and if that had been communicated with me then I would have gladly waited until the tech arrived. However, due to poor communication I'll look else where for my electrical services.
Molly H.
Molly H.
01/02/2019 12:00:00 SA
This company is wonderful. These days it is so hit or miss when you do a google search to find what you need and cold call for assistance ... so many companies seem to be in it for the money and have completely lost the personal touch. From Mary in the office to John Phillips who came to my apartment today to perform a safety inspection, they have been nothing but professional and kind. They treated me like an individual and not just another customer. They listened to what I had to say, answered all of my questions, and handled my appointment with just the right amount of care and attention. Highly recommend.
Audrey H.
Audrey H.
12/24/2018
This company is amazing! I had an electrical issue in the condo that I rent, so I contacted them per the google reviews and I was not disappointed. Jack Arnold personally called me back and put my order in on a Saturday evening. He was warm, and genuine, he expressed concern for my wellbeing and for my situation. We talked about his family and he just was very polite and professional. Pedro came out and played with my boys and continuously reassured me that he would find some sort of solution. We had to wait for calls from ComEd and he was more than patient. He even helped my husband stabilize the Christmas tree that he and the boys were putting up. He also spoke of his family and had had a great spirit . Amazing job, he fixed the issue and we were beyond happy!
Sean C.
Sean C.
2/16/2019
Arnold Electric really helped me out when another electrician left me a tough position. Mary, Mike, Brian, and Pedro were all very knowledgeable and helpful. Overall a great experience.
Kristin B.
Kristin B.
6/17/2020
Jeff was very helpful in reassuring us that everything in our house was fine. He also called ComEd on our behalf to more technically explain the issue that they needed to resolve.
Matt B.
Matt B.
10/22/2016
Awesome experience with this company.  All of the employees are incredibly friendly--Pam who answers the phone is the friendliest lady in the universe, I think--and Jack is an owner who clearly cares about quality work and satisfied customers.  He even came out on his own time one night to help answer some questions I had.  

We had Arnold Electric come out for some major work on an old house we bought:
- Raised the point of attachment to the house
- Installed 200 amp service
- Install new outdoor meter with shutoff
- Moved our panel location from a strange place (hidden behind wood paneling in our back room?) to a more logical and easy-to-access spot in the basement
- Replaced the old panel with a newer, larger panel
- Re-routed outdoor conduit for the garage and air conditioners so they were underground
- Ran electricity for a dishwasher and garbage disposal
- Installed a new outdoor patio light
- Installed a timer switch
- Replaced a bathroom exhaust fan

...and probably more.  It was a big and expensive job, but Ryan, Wali, and the rest of the Arnold Electric crew did great work and really put in long hours doing so.  We're having them come back to do a few more items, and I won't hesitate to recommend them to others.
Lizette F.
Lizette F.
09/08/2020 12:00:00 SA
Jeff M. and Derek H. were amazing! If ever you need any type of electrical work done in your home this is the company you can trust.  Their knowledge and work shows how dedicated they are to getting the job done the right way. They really know their stuff and it shows! Not only are they quick to respond but they will get the job done the right way and it is backed by their guarantee. I am amazed! Thank you Arnold Electrical! :)
Anne S.
Anne S.
12/14/2018
Yesterday, I had an electrical safety evaluation with Pedro from Arnold Electric Services, Chicago. Pedro is very thorough and explained everything with the outlets and safety and keeping the electrical panel area clean and dust free. He also answered all my questions and provided quotes regarding putting in ceiling fans and what enhancements would need to be done to handle the additional weight. I highly recommend Arnold Electric Services!
Alena F.
Alena F.
8/25/2020
Great service! I emailed less than a week ago for an appointment, and they had a service call available within a few days. I needed an electrical outlet installed outside my house, and our electrician, Nick Mass was on time, super helpful, and completed the work very quickly. He also did a detailed inspection to ensure that we were up to code and safe, and found a few things that we could improve on. He offered a few scenarios for us to choose, and didn't push us in any of those directions.  I'd be thrilled to have Nick come out again for our future needs.
Cheryl R.
Cheryl R.
08/09/2020 12:00:00 SA
I used Arnold for the first time and would use them again. Derek was terrific and very nice. Covid precautions were right on. The follow ups after making my appointment were appreciated and I felt Arnold Electric had my interest at hand.
Lynette H.
Lynette H.
05/09/2016 12:00:00 SA
Great service! We had an electrician come in last week to replace our pendant lamps in our condo. Our electrician was professional, quick, and knowledgeable.
Carolyn W.
Carolyn W.
4/30/2019
We bought a new house and needed some light fixtures replaced ASAP before painting started and some out of date outlets updated. Arnold Electric was able to get someone out next day, which was awesome. Derek and Nick arrived on time and did a thorough safety inspection. They went over everything with me and made suggestions of things that should be addressed. The pricing was super straight forward (per task, rather than hourly which is great in an old house where seemingly simple things can sometimes end up taking way longer than you thought) and they completed everything quickly. I will definitely be using them again!
Walt E.
Walt E.
07/12/2019 12:00:00 SA
Derek & Sean did a great job today getting my new hot tub wired in. They even adjusted to some last minute changes I made in the original plan without any complaints. Everything is working perfectly and looks great. Will be using Arnold Electric for any electrical needs going forward.
-Walter
Erin L.
Erin L.
06/12/2020 12:00:00 SA
My tenants were having an issue with the light in the ceiling fan. I called Arnold Electric, and they had someone there the next day. They were professional, honest, and so helpful. I would highly recommend them and would use them again!
Ryan H.
Ryan H.
8/17/2020
Nick did an outstanding job! He removed my ceiling fan that wasn't properly mounted by previous owners and installed the proper brace and wiring box. He worked quick and efficient. Will definitely use Arnold Electric again in the future.
Joanne G.
Joanne G.
02/06/2016 12:00:00 SA
An OUTSTANDING company and I would highly recommend their services.  ComEd had accidently turned off our power and was not able to switch it back on because they discovered a back feed to the meter which made it unsafe.  I needed an electician to come immediately to avoid having no power over the entire weekend.  I spoke with Pam and she had an electrician at our home within the hour.  The company went out of the way to correct the problem and even contacted ComEd on our behalf to report the problem was fixed.  We had our power restored and received a follow-up call from Pam to ensure we had power back on.  Both a caring and highly professional company.

Thank you!!!
Olivia L.
Olivia L.
5/20/2020
I have nothing but amazing things to say about this company. All employees I talked to were friendly, professional, and Nick completed all work in a timely fashion. I had originally scheduled from them to come out and replace a few outlets but after their thorough inspection Nick discovered burnt neutral wires in our electrical box. He was able to provide us with a quote that day and that allowed us to schedule the work quickly. In addition to being easy to work with and great with communication the quality of work was amazing! I highly recommend this company!!
Michael G.
Michael G.
03/01/2018 12:00:00 SA
We recently hired Arnold Electric Services to do a medium sized project at our office. New outlets, switches, lighting, and conduit for all of it. Jack came out and promptly gave us an estimate, and they were able to get us in quickly.  The work was done to a high level of quality and the area was left clean at the end of each work day. We had several estimates done by several electricians before having  the work done. Arnold was not the least expensive by any means, but their professionalism was heads and shoulders above the rest.  When you are having something as important as electrical work done, I didn't want  a second rate company. Highly recommended.
lauren j.
lauren j.
8/28/2019
Derek and the Arnold Electric team were wonderful to work with. After he audited the health of our home, he took the time to explain everything to me in a way I could easily understand and appreciate. He was super friendly, approachable and professional, for which I am so grateful. He also made himself easily available if we needed to reach him with additional follow up questions. Further, all work was done so quickly, professionally, and cleanly. Derek, Justin and Pete are all best-in-class, and we'd highly recommend.
Erica W.
Erica W.
2/28/2020
First time reviewer here. We recently had Arnold Electric Services come to look at a few things at our condo. We're very novice to the electrical & home ownership work and Derek Hilgenberg, our tech, plus Mary in the office were great! Strong communicators both in setting up and coming to the appointment, but also explaining everything so we could understand it! Derek put us at ease early on with his well-detailed and thoughtful explanations and immense electrical knowledge. Not sure we would have been able to confidently make our decisions without his help. If you're a beginner looking for someone to trust who can help you solve and repair the electrical issues in your home or condo, I'd highly suggest Derek and Arnold Electric!
Mon P.
Mon P.
5/31/2017
I recently used Arnold Electric for my condo and found that they are extremely reliable and communicative. I emailed them late one night after reading other reviews on Yelp. The next morning, I received a phone call to discuss my electrical issues. They walked me through the pricing and their availability and set the appointment for the next available time slot.  They gave me a two-hour window of when they would arrive and called the day before to confirm. When the electrician arrived, he called me as he pulled up to my condo. He arrived within the time frame promised too. I would hire them for any of my electrical needs.  The pricing was fair and the work was completed quickly. I can't say enough about how happy I am to have to the work done right and for a reasonable price.
Debbie N.
Debbie N.
10/31/2018
We have been following Arnold Electric on Facebook.  Jack Arnold does live videos with great tips and information.  Also explains on actual job sites what is going to be done.  I highly recommend Jack Arnold and his crew.
Linda B.
Linda B.
1/27/2020
Great service and professionalism. John and Pete were wonderful. Did the work as promised and answered all questions. And they were on time and cleaned up! Could not ask for a better experience. Will definitely be using them for future projects.
Susan S.
Susan S.
02/06/2018 12:00:00 SA
This company was fantastic! We had a little electrical emergency and they were really accommodating to make sure we were safe and got the issue fixed very quickly. Mike was our electrician and he was quick, skilled and very friendly. In terms of price they were in the middle from the quotes we got. The receptionist was always very friendly and helpful as well. I would definitely hire them again.
Robert E.
Robert E.
5/16/2017
We purchased 3 ceiling fans 1 for each bedroom. In addition, we were replacing 4 can lights in our family room with new led cans. I scheduled Arnold Electric Services with an understanding we could afford 2 hours of labor for this job. To my surprise, the Arnold Electric crew arrived as scheduled and after inspecting fans and cans, we were informed they would get started immediately and try to get at least all the fans installed. Arnold's staff wound up staying to make sure all our fans were installed AND all of the can lights as well.  Well Done!
Maria L.
Maria L.
01/03/2020 12:00:00 SA
I highly recommend Arnold Electric Services.  We had several outlets that weren't working and electric boxes that needed to be combined. Mary in the office was very prompt and pleasant.  Derek, our electrician, was very professional, quick and thorough.
KE H.
KE H.
12/14/2020
Beware false advertising / bait and switch. I phoned them for an electrician to simply swap out a few ceiling lights. The scheduler said the technician would have to do a safety check before the work, to make sure it was safe, and that this was $89. They refused to give their hourly or job rate over the phone. The electrician who arrived was friendly and safe (mask booties etc), but instead of checking the lights I wanted swapped, he checked electric installation on entire house which took a long time while I was working and remote school supervising with kids at home. When I asked what the rate was for the light fixture swapout, he said he needed to write up the estimate in the truck for a half hour (!) then would come back, and would I be able to sit down to go over estimate. Way too elaborate. He came back with a laundry list of everything my house needed incl entire rewiring etc -- over 10k! And then n estimate of the price to replace 2 light fixtures (8' ceiling): $450. I'd already done most of the light removal. Outrageous! If I had wanted an estimate for an entire house electrical update, I would have asked for it. All I wanted was changed light fixtures. And the icing on the cake: they defaced my property by putting a non-removeable company sticker on my fuse box. Seriously, people, this is deceptive, dishonest, and time-wasting. I had Northshore electric out the next day and they replaced 3 fixtures for $200, less than half of what Arnold wanted for 2 fixtures. Now I know who NOT to call when I do decide to overhaul the house electric. BEWARE.
Anoop A.
Anoop A.
5/28/2019
Team is professional and thorough. For the services I requested (installing ecobee, smoke alarms and a Ring video system) the pricing was much higher than anticipated.
Robert N.
Robert N.
01/05/2017 12:00:00 SA
Owner made several attempts to reach me directly. I choose to use another electrician based on my time limitations.  In fairness, I have not used their services, my disappointment and initial one star rating was based on their lack of response after several attempts to contact. I'm only increasing my rating purely on their attempt to resolve, I suggest that the company not offer tickets (charity or not) as it could appear as bribery to others.
Pat C.
Pat C.
11/14/2019
Arnold Electric was absolutely great from the first walk-through, to job completion. We had a full service upgrade, inside and out, along with outside outlets added. Derek was knowledgeable and thorough with his initial visit (and he made our cat happy). Mary was helpful setting up financing and scheduling us so quickly with our busy work hours, and today the whole team, Mike, Justin, Nick and Peter, were professional, friendly and speedy, and overall I felt we were in good hands. There WAS a hiccup at the end, a simple miscommunication that ended up not sitting right with us. However, when we called Mary to explain what happened, she listened, was respectful, and took accountability, and we are happy to give them a gold star rating. Thank you all!
Diane B.
Diane B.
03/01/2019 12:00:00 SA
We found Arnold Electric after searching Yelp. We needed several updates to our home electric, including a brand new box, new outlets , wiring , lighting, etc. Based on all the positive reviews we gave them a call. Mary in the office was super helpful working around my husband' and my work schedule to get the initial estimate appointment set up. Initial estimate went well, Pedro walked us thru other areas in our home that may need attention as well. We went ahead and hired Arnold Electric. Pedro and John were very courteous and professional. Our project took 3 days and they were always on time each morning. Explained the work to be done at the start of each day and walked us thru it again at end of each day. They are very skilled in their trade.  Would highly recommend Arnold Electric and will be calling on them again for any future work we may need.
Pamela S.
Pamela S.
10/25/2019
Just had Arnold Electric out with Derek H. To do our service. He was amazing professional and on-time. Did a thorough inspection and gave us options and then fixed our diagnosed problem same day. Thanks for being so professional!
Jake R.
Jake R.
7/17/2019
Lied to, mansplained to, overcharged for unnecessary work. I live in a vintage building and my entire condo was on 2 breakers. I wanted my electric updated so that my rooms were on separate breakers. I also wanted my outdated fuse box for my water heater updated to a breaker. Arnold promised it could deliver. I called after I got my quote to confirm. Arnold replaced my fuses - it didn't replace the fuse box with a breaker. Arnold updated my panel - the electricians said my rooms were on separate circuits but bound together on the same breaker. Oops - they were wrong. New panel unnecessary. Arnold said it could change a bedroom outlet to a different breaker so I could at least run air conditioners in separate rooms at the same time. Oops - that would be too hard. Better to just install a new outlet. Oops - after cutting the hole for the outlet, they noticed the bricks under my unit were too difficult to drill through. They'd be happy to either leave me with a gaping hole in my wall or come back and finish it for another $1,000. What could I do? I paid up and they finished the work on the fourth trip out here & finally also installed the breaker for my water heater - which they agreed to do for no additional charge, since they had to finish wiring the new outlet anyway. Gee, thanks for finally doing (at least part) of your job!
Even better, they cause a deep gouge in the woodwork in my kitchen when they moved my refrigerator to access an outlet.
Mark K.
Mark K.
9/30/2016
Great experience, from setting up the appointment to getting the job done.  Pam was very helpful on the phone, Ryan showed up right in the middle of the appointment window, diagnosed and fixed the problem quickly and competently and was very friendly.   Everything was handled with great professionalism.
Geraldine L.
Geraldine L.
3/15/2018
Their services are fast and efficient. The technicians have always been polite and courteous. The prices are afordable and even reasonable. I've used them 3 times, and I definitely will use them again when I need to, and would recommend them to others.
Stephanie S.
Stephanie S.
11/23/2016
Update: North Shore electric did my job plus hung an additional light for half of what Arnold electric had quoted me and less damage to my walls --they had better ideas for moving my switch than what Arnold had suggested.  Original review: I had to contact this company three times to try to schedule an appointment after my quote.  I mean following up again and again with the main office.  My concern was finding an electrician on their staff that was a long-term employee -- Jack had told me when he gave me my quote that I could request an electrician that had been with them for a while.  When I called back (repeatedly) to book that was not the case.

Most of their electricians have been with them a year or less right now.  I question why this company has so many new employees and for myself I am not willing to pay their competitive prices for employees without a long track record of quality work for Arnold electric.
Kc H.
Kc H.
10/03/2018 12:00:00 SA
Wonderful experience with Art. He was on time, polite and extremely knowledgeable! Highly recommend!
Cherianne K.
Cherianne K.
11/23/2016
I'm a native Chicagoan who currently lives in San Diego. I called Arnold Electric to come out and look at some light fixture problems my tenants were having at my property on the North Side. Jack and Pam were quick to respond and sent someone over to check out the problem right away. They even took off $25 because the problem was very minor. I felt great sending them out there even though I couldn't be there in person. I highly recommend Arnold Electric!
John B.
John B.
12/01/2017 12:00:00 SA
Arnold's crew was terrific. They didn't make fun of me for trying to do my own electrical work! They came in, saw the problem and fixed it quickly. They patiently answered my questions. There chargers were more than fair. HIGHLY RECOMMENDED!
Steph W.
Steph W.
04/10/2020 12:00:00 SA
We recently purchased an older home that needed a lot of electrical work. Arnold Electric responded quickly to our inquiry, was able to come for a free inspection and quote within a day or two, and gave a comprehensive, straightforward, and competitive proposal. They also have a cool automated scheduling system. Derek came twice to make sure we understood the proposal and had all the information we needed to move forward. He and Nick did the first round of work on the house and were wonderful, courteous, and professional. Mary at the office was so easy to work with, and was so helpful in assisting us to secure their offered zero interest financing. We ended up hiring Arnold Electric again to install a ceiling fan a week later. Tim came and did a great job - very friendly, quick, and helpful with a couple of other small things that had popped up in the meantime. Highly recommend you hire Arnold Electric!
Tanner P.
Tanner P.
06/11/2018 12:00:00 SA
First, thier tracking process was easy and made me feel comfortable with the appointment. Art was our electrician and represented the business well. He was on time and extremely professional. He explained why my outlets weren't working, fixed them, and made sure I was comfortable before leaving. They'll be my go to guys for any future work that needs done!
Kirk H.
Kirk H.
07/10/2019 12:00:00 SA
The team over at Arnold Electric has been great to work with.  We recently purchased a home and have had Pedro out to do a review of the electrical system, make some minor repairs and present some options to improve the out dated and DIY wiring in our home.  The team has done a great job of communicating expectations and explaining everything for us.
Jesse M.
Jesse M.
8/15/2016
I used Arnold Electric Services to change my panel and fix a few other electrical issues after a new home purchase . I was thoroughly impressed by Jack and his team. They were courteous, knowledgeable, professional and clean from start to finish. I highly recommend them. If you want the job done right use Arnold Electric Services!
Thomas M.
Thomas M.
6/20/2019
Used Arnold for an emergency loss of partial power.  They had someone come out right away found out the issue was a Com Ed problem.  Really impressed with the friendly knowledgeable service.   Highly recommend.
Joe H.
Joe H.
6/30/2016
Great service by Jack. Very responsive and very quick to action.

I had to have some plumbing work done in my condo. The Plumber contacted Arnold Electric who came out and turned the job around very quickly and very professionally.

About a week later, the power was out at my condo and I called Jack to come take a look at it for me. He came out and determined the power was simply off. I called ComEd and got that taken care of but Jack did this at no charge since I'd used him the week prior.

If I ever have and electrical issue at my home, I'll call Arnold Electric.
Jeff K.
Jeff K.
9/19/2018
Arnold Electric is our go to electrical service company.  We have used them for a variety of services including generator maintenance, installation and repair.  Each time I have worked with the team they have solved our problems, gave great customer service and the prices were very fair.  I was using another company to maintain our Kohler Generator but I hated dealing with them!  Arnold Electric is a pleasure to work with, easy to schedule appointments, they show up on time, do great work and payment is very easy.  We also used them to install an electrical box for our flood control system, there was a slight problem because the previous owners installed the outdoor lighting incorrectly and Jack personally came out and did the electrical work to make sure everything was to code and correct.  Jack and his team are great and I recommend everyone to him and look forward to work with him on the next project.
Dennis D.
Dennis D.
6/13/2019
Paid over 2000 dollars for work per contract missed MAJOR part of contract then said we will reduce bill 10% for work not done very disappointed  will not work here again
J M.
J M.
06/04/2018 12:00:00 SA
Really great experience with Arnold. Booking the appointment was seamless, I called the day of to see if he was running on time and received a call back 5 min later. Pedro arrived within his window and called upon arrival. He was super professional and fixed our issues and explained how to prevent the problems for future. I really appreciated them and will call again for future
Arr E.
Arr E.
10/11/2018 12:00:00 SA
One of my tenants told me that the outlet in his kitchen was not working and my photoelectric cell was not turning off the lights during the day. I previously used the services of this company a few years ago with Jack and he did a great job. Art and Jared were very professional when they did the repairs. They arrived 15 minutes early and was able to repair the outlet in my tenant's kitchen. They were concerned about the wiring not only in the kitchen but throughout the whole apartment. The wiring was old and they were also concerned about the circuit breaker inside the unit They both showed me each and every outlet in each room and explained the potential hazards that these wires caused. I took them downstairs and they saw the main circuit breakers to the building and they were able to see that majority of the meters needed to be replaced because they were old. They explained what was wrong with the circuit breakers. They were able to repair the photo cell and less than 5 minutes. The charge for the services were very reasonable. I am awaiting for a proposed estimate for the necessary repairs for this building with the wiring and the circuit breakers and anything else. For an April Monday in which we had snow, I can at least say that I was pleased to deal with both Art and Jared today. Thanks guys!!!
Mindy G.
Mindy G.
5/20/2019
I was very happy with the service provided by Arnold Electric. I give them 5 stars mostly based on the job completed by one of their electricians, Pedro. This guy goes above and beyond to make sure the job is done correctly, neatly, and always keeping safety and code in mind every step in the way. They completed the job in a timely manner, and we're very happy with the results!
Diana C.
Diana C.
11/16/2016
I needed some electrical work done in my home in Park Ridge.  I called Arnold Electric and was very impressed with Pam, she answers the phones, schedules the work and makes sure that work was completed and you are happy prior to billing.  She scheduled an electrician for the next day.  He arrived on time and did the work in a professional manner.  
I have since met Pam and Jack Arnold, the owner, and I am even more impressed than ever.  Jack is very professional and has incredible knowledge concerning electrical service and how to save me money!  I highly recommend them!
Ms. S.
Ms. S.
7/23/2014
Jack is a top notch electrician! You can tell he takes pride in his work.
He put in 2 kitchen outlets, a dimmer switch in the bedroom and track lighting.  The work was done in no time at all, fast and efficient and fair price too. I will use him again for sure.
Highly recommended!
John M.
John M.
12/03/2015 12:00:00 SA
I feel compelled to write a review of Arnold Electric Services. They are a pleasure to work with.

A couple of days ago I lost power in half of my house. I never thought that is possible. I guess power comes into the house in multiple phases and I had an issue... I called ComEd. They came by to check and insisted, rightly, the problem was in my house, and not on their end. ComEd showed me the issue in my box, and told me it was unsafe and needed to be corrected immediately.

I found Arnold Electric on Yelp. I called and they juggled their schedule around to accommodate me since I had a serious issue. Jack, the owner, came out within a few hours, diagnosed the problem (it was an issue with the original installation), and told me I needed a new part ($15!). He came out the next day to install the part, and only charged me for one service visit.

That, my friends, is good service.

I will recommend Jack and Arnold Electric to anyone who needs an electrician.

Thank you Arnold Electric!
Eugene K.
Eugene K.
05/05/2016 12:00:00 SA
Quick turnaround and responses from Yelp.  I made an appointment easily.  They had to reschedule for a small lighting problem I booked but they let me know right away and worked with my schedule.  The communication was good and they made sure to take care of any paperwork with my condominium/property manager.  The electrician was prompt and on time.  I will surely be using them again in the future.
Beth O.
Beth O.
10/22/2018
Jack represents his company very professionally and really cares about his service and reputation being fair and positive.
Tammy S.
Tammy S.
10/22/2018
Arnold electric was very timely in getting us a quote for a de-icing system for our gutters.  Their pricing was good.  The electricians that came to our house (Pedro and Chris) were extremely professional and very nice.  They asked me throughout the day how I wanted things done (where I wanted switches etc.) to make sure everything was done the way we wanted.  We will definitely use them for future projects!
Charlie C.
Charlie C.
12/16/2016
Electrical work is no joke.  Pun intended, I am shocked that anyone could give Arnold anything less than 5-stars.  My deal- I have used them 3 times in total.  First experience: I had a weird crossed wire scenario in the upstairs of my home.  Bathroom controlled closet, closet controlled bedroom, and bedroom switch- well somehow it tied it all together and did nothing for any other room.... Came out, clean, professional, fixed it.  Second time, I needed rewiring for 220 to put in a new stove and microwave during a remodel.  Again- came out, clean, professional.  Today- Ryan came out, to debug a weird issue on the first floor of my home.  Related to a blown circuit from a space heater.  Found my wiring issue, was overly helpful, suggested home owner methods of troubleshooting.  Each time I have contacted Arnold they have returned my email/ calls within about 12-hours or less.  They have always been able to schedule within 48-hours.  Their prices are slightly higher than others, but well worth it.  Electrical can burn your house down, shock your family, cause who knows what issues... they are 100% worth it.
C M.
C M.
7/13/2015
They were very prompt about getting back to me about scheduling.  When you are in a time crutch that is super helpful.  Thanks for getting back to me.  Chris
Lauren S.
Lauren S.
05/10/2017 12:00:00 SA
I have used Arnold Electric a few times for my business. I wasn't sure what my options were for lighting in my office. Jack was so nice to bring some samples for me to try before installing! They are wonderful!
Dean R.
Dean R.
07/02/2016 12:00:00 SA
AN $125 an hour for electrical work. Really overpriced considering the next highest electrician I call was at $85 an hour.
Joan B.
Joan B.
2/23/2015
We had some issues with our hall light & the light switch in the dining room.After searching online & reading reviews on yelp I choose Arnold's.Pam was very nice & accommodating and was able to get an electrician to my house MONDAY morning ,I called her Friday in the afternoon .She sent out Wally he was on time he was professional and he fixed all the lights in a short time.Im very happy and I will call them again and I will be telling  friends about Arnold's.
Rick G.
Rick G.
11/07/2016 12:00:00 SA
Great group of people with a very family orientated work ethic. Prices were very honest, all work was completed exactly as described and I will definitely be utilizing them for all of my electrical needs in the future.
Daniel B.
Daniel B.
11/07/2016 12:00:00 SA
Very impressed with Arnold Electric Services.  Installed outdoor motion detector lights and upgraded outside electric box.  Jack and Pam confirmed appointment times and followed up with call to make sure happy with work.  Work professionally done and clean.  I have already gave testimonial to neighbor and she is in contact with Jack.  Wouldn't hesitate to recommend and the friendly attitude of Pam and Jack sets them a cut above!
Anthony S.
Anthony S.
09/08/2017 12:00:00 SA
Horrible customer service. Secretary Pam is a complete you know what. Every time they were supposed to arrive they called and said they couldn't make it. It would be the next day. Would I recommend them? Absolutely not. Stay away.
Scott H.
Scott H.
09/05/2013 12:00:00 SA
Jack did a excellent job on our home remodeling/repair project. Every step of the way, he was efficient, professional, and honest.

First of all, he picked up the phone when I called--and scheduled an appointment right then. You'd be surprised how many people never get back to you.
Then, he showed up *exactly* on time and did the first phase of the work. When we were ready for the second part, he scheduled a time that worked for us, and again, did an excellent job.
Finally, the bill was at the low end of the quote range--they were efficient and took fewer hours than estimated.

Plus, Jack is a great guy and knows his trade. I'll definitely be calling him next time!
Anne A.
Anne A.
03/10/2014 12:00:00 SA
We're first time homeowners and called Jack to get an estimate on bringing  our electrical up to code since our first electrician did a poor job of updating our electrical a few months ago. Jack came on time every time, was gracious and professional, and quoted a very reasonable price for the work to be done. When we decided to hire him for the project, he was prompt as usual, great with follow up, finished the job early, and stayed within the budget quoted. Such a pleasure to work with and will definitely recommend over and over again for all electrical needs.
Deb W.
Deb W.
10/08/2018 12:00:00 SA
We were very pleased with Arnold Electric's thoroughness, honesty and timely scheduling when assessing and completing electrical upgrades for our newly bought home. I can't say enough about the professionalism and honesty of their front office and Pat Arnold. Their team is top-notch and worth every penny. We just bought a 1957 house that needed extensive electrical upgrades. Pat quickly responded to my initial call and came out promptly to provide an estimate for the work. We upgraded our 200 A panel, made exterior improvements to meet current electrical codes and grounding requirements, replaced all our old two prong outlets with three-prong, ran electrical for a wall mounted tv and cleaned up miscellaneous wiring in the basement. The team of Art, Mike, Pedro and James was responsive and efficiently completed all the work in two days. Pedro was especially helpful and was gracious enough to stay late on his own time to make sure our living room was looking good. Big shout-out to Arnold Electric; I highly recommend their team.
Allison B.
Allison B.
8/31/2013
Jack and his partner were true professionals and did outstanding work...We had a lot of work that needed to be done and they came out and gave us a comprehensive, fair and understandable estimate. We had to have both of our electrical boxes replaced and all of our outside meters redone. They worked late both days and did the work to ensure everything got done in the timeframe they promised it would. Highly recommend!
Brian G.
Brian G.
5/16/2016
Jack (the owner) came to our house today to install an outlet in our bathroom in a tricky location.  He was courteous, professional and worked to problem-solve the challenging location.  I was pleased with the result and the fact that he cleaned up afterwards.  Would definitely use Arnold Electric again.
K P.
K P.
11/11/2016 12:00:00 SA
Called and made an appointment a week in advance. ONE WEEK! It was for a built in oven/microwave in our rental. I specifically asked that electrician call me on his way since there was a 2 hour window for the appointment. I wanted to meet him there. Called Pam at the office since there was not call from him on day of appointment. She got in touch with him and said he had already been to the home. He interrupted the tenant and left without fixing the problem! I even called the day before to confirm the appointment. Call another guy.
Mike R.
Mike R.
03/12/2018 12:00:00 SA
My mom's house was in need of a full electrical upgrade. So I went to Yelp and looked at the best rated electrical companies around the northwest side of Chicago and Arnold Electric appeared. I gave Arnold Electric a call and spoke to Mary and told her about the situation and she said we would have Jack, the owner of Arnold Electric, come over and give us a quote. So a couple of days later Jack stopped on by. He was very friendly and gave us an idea of how much everything would cost and we thought it was reasonable so we went with them. The first thing they had to do was replace the electric circuit breaker box. Mike, Art, and Joe came over and were very easy to deal with. If we had some questions, they answered them in a way that I could understand because I am not versed in electrical matters. The whole electrical rewire wouldn't take place until about two weeks after the panel box was replaced but the kitchen was being redone and we needed an outlet removed a little earlier then that. So I called the office and spoke to Pam and the next day they sent Mike over to get rid of the outlet. It was only like a 20 minute job but it really helped with the kitchen remodel. I asked how much we owed him for the extra work and he said don't worry it is included in the price. I like the fact that they didn't stick you with extra charge. After that it was on to the whole electrical rewire. Joe was our primary electrician for that.  He was not only good at his job but he was also very nice to my mom. My mom was real nervous about all this electrical work but he put her at ease. He was like the dog whisperer but for my mom. Everything turned out awesome. One more thing that is important to know. They clean up after they do their work. I have heard horror stories about other electrical companies not cleaning up and Arnold Electric is not one of them. My mom now has a new kitchen because of the electric rewiring and box. Without Arnold Electric that would not have been possible because many of the kitchen appliances would have not worked. We appreciate everything that Arnold Electric did for us. They really know what they are doing.
Chris W.
Chris W.
2/22/2016
Last evening (Sunday) , my furnace quit working and I was unable to determine the problem.  First thing Monday morning I called Arnold Electric and spoke to Pam who told me that the earliest they could send someone out would be Wednesday.  However, when she found out I was without heat in my home, she said she would call Jack to see what they might be able to do.  Within 1 hour, I had a call back from Pam and a call from Jack who told me he would be able to come by later in the day.  Jack was able to come by and was able to diagnose and fix the problem.  Arnold electric is a pleasure to do business with and I will continue to recommend them for any job requiring an electrician.
Dan C.
Dan C.
10/31/2010
so it drops to 30 at night, and I realize that my furnace really should be turning on.

I call jack on a saturday and he comes the next day. A Sunday!

fixed the issue well within an hour,  and charged a very reasonable rate.

I'm definitely keeping his card for the next round of work I get done.
Mister F.
Mister F.
6/27/2011
Jack is one of the best out there.  This is a guy that goes above and beyond for his clients.  We started working with him when we were considering installing a window-mounted AC; he came out at my convenience (I work late, and he worked with me to find an appointment time) and he carefully walked me through what would need to be done.  Best of all, he worked with me to contain costs.  He immediately followed up with a written email confirmation of what we discussed and his bid proposal - all at no charge, of course.  

As we continued to investigate, we decided not to go forward with that project for other reasons, but given our great first experience with Jack, when we needed someone to help us install some interesting ceiling fans, we gave him a call.  As usual, we got a very prompt response - he is so courteous and friendly!  He worked with our condo's very strict insurance and licensing requirements, and did it all with good humor.  When Jack came out, he finished the installation quickly; because of an an issue with our old building, however, he could not install one of the device box that came with one of the fans.  So what did he do? He ordered the right part for us.  When that took too long to arrive, he (on his own accord) stopped by Home Depot and picked up a few potential options, then dropped them by our house. I thought we'd be able to manage this last step on my own, but when we couldn't, he came right out again and fixed everything - at no charge.  This guy is a real keeper.  I wouldn't hesitate to recommend him to everyone and anyone. In all of our recent home improvement projects, Jack is the best experience I've had with any contractor.
L. H.
L. H.
6/30/2016
Arnold Electric a really professional operation. It's the first time I've used them and even though I had some scheduling changes on my end they couldn't have been nicer or more accommodating. They arrived on time, worked efficiently and even saved me money in the process. I highly recommend them.
Rich L.
Rich L.
10/18/2011
We had a problem with our photoelectric switch in our building so my father called one of his friends to fix it. His repair only made the situation worse because throughout the day the exterior lights would turn on and off.

I called Jack and explained the problem and he seemed interested in finding out the cause. We set a day and time for him to come by and repair.

On repair day Jack was able to finish two other jobs and called me because he was in the area. So he came  and was able to see the photoelectric cell but he needed to go in his truck for more materials and once he did, he was able to repair our photoelectric cell. BTW the problem was that my father's friend, who tried to repair it first, crossed some wires to the wrong wires.

I was impressed with the pride Jack takes in doing his work. The estimate and final price were extremely reasonable. Please use the services of Arnold Electronic Services for all of your electrical needs.
Laura B.
Laura B.
7/15/2015
As other reviews have said, these guys are great. Pam was very responsive via phone and email with setting up a visit for an estimate, and then the day for the work to be done, as well as to answer other questions. This work was done for my condo building, so we had to have a copy of their document saying they were bonded, insured, etc. Pam handled this, no problem. Jack came out for an estimate for installing motion detectors in the gangway of our building as well as on one of our garages to illuminate the alley. Wally and Brian came out to do the work. They were on time (early even - which is great for me!), took a look at their electrical supply options in our 1920s building, and got to work. It didn't take as long as I expected - you never know what you're going to run into in an old building. The people were great, the price was good, and the work was well done. Definitely recommend this company.
John D.
John D.
04/09/2015 12:00:00 SA
Great experience.  Had them install an overhead electrical box and light in a bedroom.  They actually took the time to make sure the attic insulation was put back.   Good pricing, very friendly, and did a very nice job.  Cleaned up after themselves as well, which is rare these days.  I will be using them again for sure.
Kevin S.
Kevin S.
10/31/2014
Needed work done at an industrial space.  Read the Yelp reviews and noted AE did lots of residential work - so called to see if they did industrial also.  Quick call back from Jack (Arnold) and he was willing to meet me the next day (off to a good start - RESPONSIVE).  Most impressed by his knowledge of the City of Chicago electrical codes.  We needed new exit lighting and when I asked about alternatives, he was able to explain the CoC regulations concerning approved exit lights, etc.  Having had problems with post inspections in the past, glad to have someone who was going to do it by the book and eliminate the down the road problems.  Jack was willing to work within my budget and even fixed some small items for free during the installation.  Project came in slightly under budget as he only charged me time actually worked.  Overall great job and would definitely recommend you call Jack for industrial jobs also.
David O.
David O.
09/09/2015 12:00:00 SA
A bulb popped and the next thing I knew, the dishwasher, disposal and a few outlets were not working.  No problem. must be a circuit breaker. Wrong. Arnold sent Wally, who called before arriving at appointed time, and efficiently found the source; a disconnected neutral inside one of the outlets. In and out in less than one hour.  These guys are good.
Angie M.
Angie M.
08/06/2011 12:00:00 SA
We had such a positive experience working with Jack that, since Yelp reviews helped us find him, I signed up specifically so I could write another 5-star review!

My husband and I made an offer on a brick bungalow built in 1929 and in great shape, but the home inspection indicated that the electrical needed upgrading. We found Arnold Electric Services and asked Jack to come by for an estimate. He met us at the house in the morning and emailed us a PDF estimate by 8:30 that night! Jack was very thorough and courteous; he asked questions and explained things in non-technical terms; and his estimate (provided at no cost) helped us tremendously -- both for understanding what upgrades were needed and for negotiating with the sellers.

After closing on the house, we hired Jack to do the work -- basically removing the entire existing electrical service and installing all new components. Jack worked with us to find creative ways to reduce costs (for instance, installing surface mounted GFCI receptacles to avoid going into walls) and stayed true to his quoted price, even though additional work beyond the initial estimate was necessary. The work was completed both quickly and professionally.

As first-time home buyers, we were nervous and wary about working with contractors, and upgrading the electrical service was a huge expense for us. Jack was so easy to work with, and so friendly and personable, that the experience was actually a pleasure. I can't recommend him highly enough.
Frank S.
Frank S.
04/06/2015 12:00:00 SA
I needed to have a separate circuit installed for a sump pump. I initially spoke to Pam, who was very friendly and knowledgable. The electrician, Wali, arrived on time (actually a few minutes early) was also very pleasent, and acccomplished the service very efficiently. I also felt that the price was very reasonable. I would not hesitate to use this company again, and would highly recommend them
Sara E.
Sara E.
1/27/2014
Jack and Brian came to help me with the installation of a new fixture and a dimmer switch.  I can't say enough about their professionalism and timeliness.  I called Jack last week and he picked up the phone right away, he was very forthcoming about when he would be available and said he would call me the following Monday (today) around 11 to give me a better idea of when he could come and do the work. Sure enough, he called when he said he would and came within 15 minutes.  Him and his partner Brian worked very quickly and efficiently and were very friendly and  trustworthy.  They resolved my issue for a very fair price and I'm ecstatic about it!  I highly recommend them....don't even bother looking at any other electricians.  By the way, they do all sorts of jobs....for bigger jobs they will come and give you an estimate first.  I will definitely call them again when I need electrical help!
s f.
s f.
8/25/2011
These reviews are not to be trusted! The phone number listed does not go to Arnold Electric. It goes to another company that is completely unprofessional. I specifically asked whether I was speaking to Arnold Electric when I called and was told yes. After being stood up once, rescheduling for a second day, and being stood up again, I received a call from the real owner of Arnold Electric apologizing and saying that the person who answered my calls the first time is a different company fronting for him since he is too busy! Yelp needs to take these reviews down since they are completely misleading customers. Don't wate your time like I did!
Annamarie A.
Annamarie A.
05/07/2014 12:00:00 SA
I needed electrical assistance, therefore I searched online.  Arnold's represented outstanding customer reviews, therefore I contacted this company.  The president, Jack, was so friendly and came within an hour to take care of my concern.  Jack was so courteous, prompt, and efficient.  You know when you get a comfortable feeling with someone immediately, even over the telephone?  That's how I felt with Jack from the beginning, and my intuition proved me right!  Excellent service!!!
Karrie W.
Karrie W.
02/09/2011 12:00:00 SA
We had Jack come out and upgrade our track lighting to 12 recessed can lights.  He was very professional, reasonably priced, and efficient.  We would definitely call him again if we need anymore electric work at our house.
Deborah C.
Deborah C.
4/20/2012
I've used Jack at least three or four times in the past year.  He's always responsive when I call him (even once coming out on a Sunday) and is fast, professional, tidy and very pleasant.  I really like knowing that I can call Jack whenever I have an electrical need in my old house.  I also think his rates are VERY reasonable.  Overall, I have been VERY pleased with Jack's work and my dealings with Arnold Electric.  Thanks, Jack!
Anthony S.
Anthony S.
1/27/2011
Jack was great. We had some issues with our garage power not working. Jack came out to assess in a few days and had power restored in no time. Jack was honest and upfront about cost, he even suggested ways for us to save on costs. Rates were reasonable and we'll be sure to use Jack again for any of our electrical needs. We're always referring him to friends and neighbors.
Freddy S.
Freddy S.
4/13/2011
I just wanted to  say that Jack is very professional and  stayed true to the quote he gave me. I'm very pleased with the work he did. I will be calling him for all my electrical work.
Maryke W.
Maryke W.
1/26/2012
I just had Jack come out to help me with a bathroom light/fan electrical issue.  He is the most professional electrician I have had the pleasure to deal with.  He is honest, trustworthy and a great businessman.  If you want an electrician who is reliable and that you can trust to give you an honest assessment of your problem and provide you with impeccable service there is no other!  Thanks Jack I will definitely call on you again when I need an electrician.
Jen S.
Jen S.
10/17/2011
Jack was able to schedule me the day after I called.  He systematically troubleshot the problem until he found the issue.  When he didn't have a switch that exactly matched the one that needed to be replaced, he went to a local home improvement store with me to get the right one.  Great service and a fair price.  I'd recommend him to someone who needed an electrician and would call him next time the lights go out.
Rachel R.
Rachel R.
5/30/2012
I'm so grateful to have found Arnold Electric Services!  Jack recently worked with a tenant of mine to fix an electrical problem and I was really impressed with his speed, professionalism, and quality of work.  Unfortunately, the tenant stood him up for their first appointment, but Jack handled it with the patience of a saint.  It's nice to know I have an electrician I can trust with any future issues that come up.  Five stars!

To write a review, you must login first.

Similar Items

Norb & Sons Electric

Norb & Sons Electric

Advance Area Service

Advance Area Service

L & M Electric

L & M Electric

Expert Electric

Expert Electric



Call Us Now

Hours


Mon Open 24 hours

Tue Open 24 hours

Wed Open 24 hours

Thu Open 24 hours

Fri Open 24 hours

Sat Open 24 hours

Sun Open 24 hours

Location

Expert Electric location

Manager

Admin
phoneCALL US NOW!