The Plumbing Source

While renovating our bathrooms (with Insolid), we were recommended to Plumbing Source to pick up our Delta faucets and fixtures.  The atmosphere is very local and casual - knowledge of pigeon is probably a plus.  In fact, Plumbing Source looks as if it is staffed by your uncles.  The showroom isn't large or glitzy.  None of this should come as a surprise given their location in the industrial area of Kalihi (off Waikamilo).  All this, however, was fine by us.

They gave us a great rate (or so they say) and they were very efficient.

When we do our next renovation, I'm sure that we will deal with Plumbing Source again, since we have every intention of using Insolid again.

Bear in mind, they run very early hours during the week and open at 6 AM on Saturday, but they close by noon.

Although I've never done business here, I walk Kalihi neighborhood almost daily, and I'm writing this review and posting a picture because of the impressive tidiness of the building and parking lot!

As a property manager product knowledge and customer service is of great value to me.  Joe at the Plumbing Source was very knowledgeble and very helpful. I would highly recommend calling them for your needs.

Excellent service! They always have the products I need and at the right price!

My toilet tank cover broke and I called them. They said they'll be closing in 10 minutes; I told them I'll be there in five. When I got there the Japanese sales person nearest the door looked at me and said we are close! I told him I called him and he pointed to the guy in the back. I showed them the item with cash in hand asking for replacement.they turned me away because going home was more important than taking care of a customer in need of a simple tank cover! Two words: lose money!

Wow.  When you call a place that you've never done business with before and they are polite and courteous.  Then they are more than wiling to check inventory for one, really small part.  And, they have the part in stock- exactly what you needed.  Then, you drive there to get the part and all the while you're driving there, you're wondering if your counter experience will be as good as the phone conversation went.  You get there and it is.  They are extremely well staffed and I was helped immediately.  I had several guys waving at me to head their way if I needed help (they were all behind their own desk- not a counter).  So, the one I chose did everything the guy on the phone said he would do and the price that he quoted.  What more can you ask for.  Paid and gone.  But, I'll be back to this place.

They were polite, very responsive, accurate, delivered exactly what they said they would in a most speedy and efficient way.  Very friendly too.  If you have a fear of going into a wholesale plumbing supply shop then this would be the place to go.  Their friendly spirit will disarm any fear.  Very helpful folks.  Five Stars.  No question.

I stopped in at the Plumbing Source today to shop for kitchen sinks.  I'm doing some major renovations.
Although they do not have a fancy showroom like Fergusson, you will find a great selection of plumbing items including sinks for kitchen and bath, faucets of all kinds, Toto toilets as well as plumbing supplies.
The people here are really nice, well informed and helpful.  
I also love that they are a locally owned company, not some big mainland operation.

I have stopped at Fergusson because that's where my original kitchen designer suggested, but received no service.  For me, personally, I prefer to shop local.

Be sure to give Plumbing Source a look before you decide.

Renovated our 50 year old bathtubs and the big box stores did not have the hardware needed. Thank goodness for Plumbing Source. If they didn't have it, they told me where to find it. Awesome!

Knowledgeable staff! Great service and great value. These guys are more knowledgeable than Google. Trust them with all your plumbing needs.

No other store in town had what I needed..a low rise kitchen faucet for a one hole countertop...in brushed nickel. Not Fergusons, not Home Depot, not Lowes or City Mill. Price reasonable. This is a store for plumbers, not consumers, like me coming in a business suit, but the guys are down to earth local and I would feel very comfortable going again..but it does help to know what you want..this is not a show room store.

I wish I could give this business less than a one star rating!  I walked in to get some plumbing parts, all the workers at the desk are on their cell phones playing some game and not one of them asked if I needed help, one of them finally looks at me like I'm bothering him.

Supplies - They have a lot of plumbing supplies. What's really good about Plumbing Source is having stuff that other plumbing stores don't have. They had the wall mounted toilets our apartment needed that big box stores don't carry.

Service - My needs when it comes to service is simple: be friendly enough, give me the stuff I need, and I pay you. They went above and beyond in meeting our needs. They even helped me load my stuff in the car.

Our needs were very specific, so I don't know how Plumbing Source does with other things. But they got what we needed and that is enough for me to recommend this place.