Mary T.
12/11/2017 12:00:00 SA
I do not know what happened to this company.
Chris and Heather were a friend of a friend, so they were recommended . I have used them for years, always great, timely, respectful service.
I'm so frustrated now, I had to wait to post so I don't write bad words.
My water heater was leaking, the dude was supposed to come at 9am. Showed up to sleepy me at 8am.
Said it was a 2 person job, told me 2 guys would come over at 9am. So, at 11 when they showed up. No introductions, and walked in and out of my house. No knock, no respect.
They said they could not do anything that day, and they dont work Thankgiving, nor Friday after. In fact they could not replace it til tues. I did have tfo notify my neighbors about the water shut off 24 hours in advance.
Tues they fixed it, I went on a trip, no hot water when I got home. They told me to call an electrician. Nice, very supportive follow up. So, there is a leak that shorted out my circuit breaker. The electrician fixed it, but T and C has not called me back. I have called and even asked to have the owner call me. So, still have the leak.
Nothing, I guess they don't care, and don'
t need return business. Must be nice, I work really hard at my job to keep our customers happy.
I'm exhausted, calling another plumber. Oh, rec D a 1,000. Bill from T and C. I may have to make a payment plan, since other people have to get paid first.
Mahalo if you read this far, I'm fuming. Do not use. Or maybe it's a race thing