As a HVAC Contractor here on Oahu I know good workmanship when I see it. Even more I know superior customer service when I witness it. My wife and I came home after a much needed week vacation to the mainland only to find our garage flooded from a hot water tank pipe leaking water every which way. Of course these things don't happen when you're at home, only upon returning late at night, tired, and the last thing you want to deal with. I turned the water off and called John early the next morning. As I explained my situation of returning home to a nightmare and desperately needing professional help with this water leak John compassionately set my mind at ease and explained that he was here to take care of my challenge and that I not need to worry as he was here for us. He told me that he would have one of his team members come by to evaluate the situation within the hour. Literally one hour after, and I am not exaggerating it was one hour after that phone call two of his teammates showed up, introduced themselves in such a respectful manner, diagnosed the problem and explained that they would return tomorrow with the materials and tools needed to fix this water leak. The next day, as promised, the same two friendly technicians showed up, also communicating the whole time via text in ETA's, arrived, and up to date information on the repair, fixed the leak, cleaned up after themselves, and just went above and beyond my expectations which I have to admit are extremely high as I am in the customer service business (AC) and run my company in the format as John. Long story short, this company is amazing. Thank you for everything.
Jimmy Wilkinson
Jimmy's AC Repair & Maintenance LLC
Mahalo
IN HIS NAME..